Customer Service Advisor - Telecoms

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Customer Service Advisor - Telecoms

  • Location

    Chester, Cheshire

  • Sector:


  • Job Type:


  • Salary:

    Up to £23000 per annum

  • Contact:

    Lisa Carew

  • Contact email:


  • Job Ref:


  • Published:

    about 2 years ago

  • Expiry Date:


A fantastic opportunity has arisen for a Customer Service Agent to join this growing Telecoms business based in Chester.

This role carries primary responsibility for coordinating new customer service delivery requests, from initial order acceptance through to service activation and billing instigation. You will work to ensure order details are captured correctly, and that orders are progressed either internally through the company project team, or externally through third party suppliers.

You will also keep customers and partners fully updated with order progress, with close attention to delivery time lines and highlighting issues that may jeopardise delivery.

This role will suit candidates who wish to pursue a career in the telecommunications industry with a leading company driving fibre delivered products and services to partners, businesses, and residential customers across the UK.

To be suitable for this role you will have experience within a customer service role and a knowledge of the telecoms industry, fibre broadband products and service or experience within an IT help desk function.

Excellent salary and benefits package available coupled with the opportunity to join a rapidly growing business with a fantastic company culture.

Due to the location of this company you must have your own transport.

Email your CV today to be considered for this opportunity - if you do not hear from us before January 31st please assume you have not been successful.

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