Up to £23000 per annum
26 days ago
A fantastic opportunity has arisen for a Customer Service Agent to join this growing Telecoms business based in Chester.
Having the customer at the heart of what you do, you will develop effective relationships with suppliers to meet challenging time scales and be pragmatic enough to steer through complex issues to ensure circuits/projects are handed over in a timely fashion.
As a team, we will continually look to facilitate improvements and efficiencies with the customer experience in mind at all times. You will also keep customers and partners fully updated with order progress, with close attention to delivery time lines and highlighting issues that may jeopardise delivery.
This role will suit candidates who wish to pursue a career in the telecommunications industry with a leading company driving fibre delivered products and services to partners, businesses, and residential customers across the UK.
To be suitable for this role you will have experience within a customer service role within a technical or IT help desk function.
Excellent salary and benefits package available coupled with the opportunity to join a rapidly growing business with a fantastic company culture.
Due to the location of this company you must have your own transport.
Email your CV today to be considered for this opportunity - if you do not hear from us within 10 working days please assume you have not been successful.