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Customer Service and Sales Advisor

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Customer Service and Sales Advisor

  • Location

    Liverpool, Merseyside

  • Sector:

    Sales

  • Job Type:

    Permanent

  • Salary:

    Up to £18720 per annum + uncapped commision

  • Contact:

    Olivia Woods

  • Contact email:

    Olivia.Woods@nmsrecruit.com

  • Job Ref:

    J902149_1566211434

  • Published:

    about 1 year ago

  • Expiry Date:

    2019-09-18

  • Startdate:

    asap

I am currently recruiting on behalf of my client based in the City Centre/Kirkdale area, for a Telesales/Customer Service Advisor to join their team.

My client is a UK Market Leader within their sector, and are currently expanding their team!

This role is paying £18,270 per annum as a basic, with an uncapped commission structure.

Working hours are 8.30am - 5pm with a 30-minute lunch break.

Free parking available - also located close to Liverpool Sandhills Station.

The duties of this role include, but are not limited to:

  • Building a rapport with new and existing/previous clients to upsell their services
  • Dealing with delivery requests, responding to service issues to the best of your ability, as well as responding to any information requests.
  • Ensuring customer/client service is always maintained to a high standard to ensure business retention.
  • Follow up any warm sales/business leads to build on customer/client base
  • Some cold calling is involved with this position to gain new business
  • Administrative duties related to the role as and when required

The skills and experience required for this role include, but are not limited to:

  • Proven track record in securing new clients and/or customer accounts
  • Ability to work in a fast-paced environment
  • Previous experience in a Customer Service and/or Sales role is essential for this role
  • Strong negotiation skills
  • IT literate, ability to use Microsoft Office packages as well as adapt to internal system (training will be provided)
  • Strong telephone and customer service skills
  • GCSE English and Maths at Grade C/4 or equivalent
  • Enthusiastic, willing to learn, and a strong work ethic is essential for this role

In return, our client can offer the following:

  • Plenty of opportunities to participate in ongoing in house training programmes
  • 20 days paid annual leave
  • BUPA Medical Cash Plan
  • Uncapped commission
  • Pension Scheme
  • Life Assurance

NMS Aim to respond to all applications.

However, due to a large number of applications, if you haven't heard back from us within 7 days please presume your application has been unsuccessful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m