Executive Assistant - Medical / Pharmaceutical

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Executive Assistant - Medical / Pharmaceutical

  • Location

    North West London, London

  • Sector:


  • Job Type:


  • Salary:

    Up to £23000 per annum

  • Contact:

    Alex Drury

  • Contact email:


  • Job Ref:


  • Published:

    over 3 years ago

  • Expiry Date:


  • Startdate:


Our client was established several years ago and is today is recognised as a prominent UK Medical supplier/ wholesaler. Distributing over 20,000 branded consumables and medical equipment's, our client is also a leading manufacturer of over 1300+ of their own brand label supply lines including everyday consumables

The Role

Responsible for delivering high standards of customer care, both directly and indirectly and managing general administrative duties and specifically those related to Tender and other submissions within the legal and financial boundaries of the company.

  • Creating and updating relevant supplier / customer correspondence files, for account review purposes
  • Preparation of monthly customer product usage reports and other related reports for management team
  • Participate actively in company customer complaint procedures and quality management processes
  • Ensure close collaboration with the commercial operations team to ensure delivery of key goals and objectives
  • Ensure full collaboration with peer Sales Managers, especially for sales opportunity management
  • Ensure total compliance with company Health and Safety policy

Duties & Responsibilities

  • Main point of contact within office for Customers and Field based sales team
  • Liaise with customers via email / telephone on a daily basis
  • Inputting of customer orders - Direct and Standing Orders for Secondary care / Surgical division into system
  • Oversee and update standing orders and call-off orders on a monthly basis
  • Update back order report on a monthly basis
  • Organize customer sample requests
  • Conduct weekly search on all portals for Tenders / Multi Quotes / Mini Competition alerts
  • Inform Management / Sales team of such alerts in order to gain a bid or no bid decision
  • Participation in key tender strategies within NHS Supply Chain with the completion of all generic information on Tender and other submission documents
  • Liaise with Management / Sales team regarding specific products and pricing for Tender and other submissions
  • Organize any requested samples for Tender and other submissions
  • Collate any requested documents / certificates for Tender and other submissions
  • Forward all completed Tender and other submissions to Management / Sales team for final approval


  • Tender and Quotation administrative skills
  • Creation and updating of set reports using company data
  • Proven ability to work competently and to meet set deadlines
  • Excellent customer service skills, across a mixed sector - NHS customers , private customers Suppliers , Freight agents etc

To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below.

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