Up to £8.40 per hour
about 2 years ago
My client is recruiting for a Part Time Customer Service Advisor to join their call centre. This is a temporary position working 20 hours per week including both evenings and weekends.
You will be responsible taking inbound emergency repair calls from clients, trying to triage and fix repairs on first contact, entering data on various systems and passing out job to contracts if required.
To be successful in this position you must:
- Have experience in a customer service/call centre background
- Be computer literate
- Be able to work the above hours
You will be working 1 of the following 2 shift patterns:
Shift Pattern 1
- Monday 7PM - 12AM
- Saturday and Sunday 4PM - 12AM
- Monday 3PM - 10PM
- Friday 3PM - 10PM
- Sunday 8AM - 3PM
Shift Pattern 2
- Monday, Tuesday, Wednesday 3PM - 8PM
- Saturday 8AM - 1PM
- Wednesday 3PM - 8PM
- Saturday, Sunday 8AM - 4PM
Please note if you have not been contacted in 5 working days of your application, please assume you have not been successful on this occasion.