W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9otvmvanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Part Time - Customer Service Advisor

Back to Job Search

Part Time - Customer Service Advisor

  • Location

    Bromborough, Merseyside

  • Sector:

    Commercial

  • Job Type:

    Temporary

  • Salary:

    Up to £8.40 per hour

  • Contact:

    Lindsay Taylor

  • Contact email:

    lindsay.taylor@nmsrecruit.com

  • Job Ref:

    05/03/2020-CSA_1583408134

  • Published:

    7 months ago

  • Expiry Date:

    2020-04-04

  • Startdate:

    23/03/2020

My client is recruiting for a Part Time Customer Service Advisor to join their call centre. This is a temporary position working 20 hours per week including both evenings and weekends.

You will be responsible taking inbound emergency repair calls from clients, trying to triage and fix repairs on first contact, entering data on various systems and passing out job to contracts if required.

To be successful in this position you must:

  • Have experience in a customer service/call centre background
  • Be computer literate
  • Be able to work the above hours

You will be working 1 of the following 2 shift patterns:

Shift Pattern 1

Week 1

  • Monday 7PM - 12AM
  • Saturday and Sunday 4PM - 12AM

Week 2

  • Monday 3PM - 10PM
  • Friday 3PM - 10PM
  • Sunday 8AM - 3PM

Shift Pattern 2

Week 1

  • Monday, Tuesday, Wednesday 3PM - 8PM
  • Saturday 8AM - 1PM

Week 2

  • Wednesday 3PM - 8PM
  • Saturday, Sunday 8AM - 4PM

Please note if you have not been contacted in 5 working days of your application, please assume you have not been successful on this occasion.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m