W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9otvmvanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Sales & Customer Engagement Executive

Back to Job Search

Sales & Customer Engagement Executive

  • Location

    Wembley, London

  • Sector:

    Commercial

  • Job Type:

    Permanent

  • Salary:

    £18000 - £20000 per annum

  • Contact:

    Lisa Carew

  • Contact email:

    lisa.carew@nmsrecruit.com

  • Job Ref:

    Sales-01_1562148742

  • Published:

    18 days ago

  • Expiry Date:

    2019-08-02

  • Startdate:

    ASAP

Our client was established several years ago and is today is recognised as a prominent UK supplier/ wholesaler. Distributing over 20,000 branded consumables and equipment, our client is also a leading manufacturer of over 1300+ of their own brand label supply lines including everyday consumables

Customer Engagement Executive Responsibilities:

  • You will be responsible via telesales to engage, attract and on-board new and lapsed customers
  • Customer potential or existing customers to offer new products
  • Persuade the customer by demonstrating how our services meet their need
  • Mine relevant data lists to drive further engagement and additional sales
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Manage incoming calls and direct prospects to the field sales team as required
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Keep records of calls and sales and note useful information
  • Send relevant (provided) communication material / sample packs as required

Customer Engagement Executive Requirements:

  • Minimum of 1-2 Proven years experience as telesales representative or other sales/customer service role
  • The ideal candidate will have sales experience within the medical industry
  • Target driven with a proven track record of successfully meeting sales target preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and Microsoft Office
  • Ability to learn about products and services and describe/explain them to prospects
  • Ability to self-manage and follow-up to ensure ongoing communication and engagement
  • Numerate with attention to detail and accurate data input skills
  • Desire and driven to "go the extra mile" to meet sales target and facilitate future sales
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • First-rate written and verbal English skills
  • Cool tempered with the ability to handle rejection
  • Motivation and persistence to be results orientated and driven
  • To be committed, punctual and reliable

Telesales/Customer Engagement Executive Benefits:

  • Full training and ongoing backing to ensure targets are met and surpassed
  • A generous bonus to those to exceed targets on a regular basis
  • Pension Scheme
  • On Site Parking
  • Excellent working environment / brand new offices
  • Accessible and supportive management

To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m