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Collections Officer

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Collections Officer

  • Location


  • Sector:


  • Job Type:


  • Salary:

    £26000 - £30000 per annum + excellent benefits package

  • Contact:

    Lisa Carew

  • Contact email:

  • Job Ref:


  • Published:

    20 days ago

  • Expiry Date:


A fantastic opportunity has arisen to join this leading Financial Services business based in the heart of Chester.

As Collections Officer you will:

  • Set up long term payment arrangements where this is the optimal outcome for the business
  • Collecting customer payments, which includes conducting regular comprehensive reviews
  • Proactive movement of non-adhered arrangements to litigation.
  • Collection of the company's arrears cases
  • Corresponding by phone, email and letter to external customers and stakeholders
  • Negotiating settlements in line with settlement policy where this provides the optimal outcome for the business

This is a permanent role and offers a basic salary of £26,000 - £30,000 per annum plus an outstanding list of benefits.

To be suitable for this role you will have:

  • Knowledge and experience of working in a collections role
  • Good all-round collections skills dealing with cases from inception of arrears to recovery of bad debts
  • Experience of county court and high court debt recovery procedures including bankruptcy and insolvency matters
  • Excellent communication skills in all forms; confident telephone manner and excellent customer service skills
  • Strong negotiation skills, ability to make commercially aware decisions when dealing with arrears cases, agents, solicitors and third parties

Email your CV today to be considered for this great role - if you do not hear from us within 10 working days, please assume you have not been successful.

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