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Sales & Commercial

NMS Recruit have 40 years’ combined experience, which is put into practice with every vacancy we work on.

We work together with you throughout the selection process to successfully match candidates to your requirements.

Building long term relationships with our clients is key to our success.


Telecoms & Energy

Our experienced consultants ensure that we provide an outstanding service to all of our clients that is tailored to their individual needs.  

We have a large database of highly experienced Engineers, Project Managers and Technicians who are available for both temporary and permanent assignments on a national basis.

About

NMS Recruit ​are quickly growing into a nationally recognised organisation providing quality recruitment services on a local and national basis within the Commercial, Telecoms and Turbine Engineering sectors. Our key strengths include:

  • 40 years’ collective recruitment experience within the team

  • Privately owned, family run business

  • Experts in supplying temporary and permanent Commercial, Telecoms and Turbine Engineering personnel

  • Proven track record in recruiting quality staff on a local and national basis

  • Cost effective, personal recruitment service to you and your business

Latest Jobs

Sales Executive - Immediate Start

Purfleet, Essex

Our client is a growing FMCG organisation that incorporates Direct delivery, Cash & Carry & Wholesale, these global bands specialists have a wealth of experience when it comes to the distribution of FMCG products. Their large portfolio includes soft drinks, beer/wine & spirits, confectionery, snacks, British groceries, speciality foods, hygiene solutions, personal, kitchen and homecare products. Due to continued success in the department along with new structure we are now seeking a Sales / Telesales Executive to join the team. Duties will include. Cold calling new clients within you assigned geographic territory within the FMCG market Follow up calls to existing customers who have opened accounts Accounting managing a number of existing accounts within an assigned geographic Continuously research the market and develop new relationships Set up meetings between managers and existing customers Check stock against the warehouse availability Take orders and payments from customers over the phone Inform customers of delivery updates Present new stock and promotions to enhance existing relationships Experience Required Excellent telephone manner Experience of cold calling with lead generation Experience working towards targets Excellent customer service skills Previous experience of overcoming objections Benefits Full training & development plan Attractive commission structure Progression opportunities Free on site parking Please note this is a permanent vacancy with an immediate start, working hours are Mon - Friday 9am - 6pm / 8:30am - 5:30pm To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Product Manager - Telecoms

Chester, Cheshire

A fantastic opportunity has arisen for a Product Manager to join this rapidly growing Telecoms business. This is a new role for the company and you will be responsible for the product portfolio including the evolution of existing products and the management of the road map for the future ensuring the company has a compelling portfolio of propositions to succeed in the market. Key responsibilities will include: Acts as the subject matter expert for Product Development, responsible for the full life cycle including development, launch, in-life management and retiring of products Owns the development pipeline of current product, ensuring that products evolve to meet market requirements Plans and prioritises the product road map to drive ROI Ensures that the suite of company products complement one another Building appropriate product terms and conditions, and service level agreements Responsible for gathering and presenting customer and partner feedback, ensuring that this informs the future direction of the business Gathers regular intelligence to ensure company products are competitively priced and promoted in the market Provides recommendation on when the business should develop, partner, or acquire to meet gaps in the product portfolio This role offers a basic salary of £40,000 - £50,000 depending on experience. You will be office based for 2-3 days a week and out on the road or home based for the rest. To be suitable for the role you will have: Recent and relevant experience working in a multi-product environment in the B2B telecoms sector Experience of developing and delivering a product road map Experience of working with both Direct and Indirect propositions, supporting a B2B environment Excellent knowledge of telecoms connectivity products Strong understanding of channel dynamics and motivations Understanding of different project and programme management methodologies Market insight especially indirect channels and full fibre This is a great opportunity for someone with solid relevant experience who is looking for a company to offer them their next step up the career ladder. Email your CV today to be considered for the role - if you do not hear from me with 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Customer Service Advisor

Chester, Cheshire

A fantastic opportunity has arisen to join this fast growing business based on the outskirts of Chester. As a Customer Service Advisor you will be part of of a customer focused team coordinating new customer service requests from initial order acceptance and through to service activation and billing instigation. You will also keep customers and partners fully updated with order progress with close attention to delivery timescales and highlighting and handling issues throughout the process. Hours of work are Monday to Friday 9.00am-5.00pm or 8.00am-4.00pm. This role offers a basic starting salary of £18,000 - £20,000 depending on experience with 22 days holiday plus Bank Holidays and company pension. To be suitable for the role you will have previous customer service experience ideally within a technical environment or be a recent Graduate within a technical discipline and be looking to start your career within a progressive company. Due to the location of the business you must have your own transport. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Insolvency Administrator

Lancashire, England

A fantastic opportunity has arisen for a Senior Administrator with experience within insolvency to join a very well established and forward thinking company based in Preston. The main duties will be to carry out insolvency administration tasks whilst assisting senior staff leading to responsibility for a varied caseload . The specific duties and responsibilities will include:- Dealing with own cases/workload Experience of Corporate Insolvency Procedures, particularly Administrations Working within a team of case administrators, Responsibility for additional ad-hoc tasks A degree of autonomy in decision making To be suitable for this role you will have a minimum of 3 years experience within corporate insolvency and be looking to join a company where you can stay long term and grow and develop. Hours of work are Monday - Friday 9.00am-5.15pm This role offers a basic salary of between £24,000 - £28,000 depending on experience. Email your CV today to be considered for this great opportunity- if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Technical Customer Service Advisor

Chester, Cheshire

A fantastic opportunity has arisen to join this fast growing and successful nationwide infrastructure business based on the outskirts of Chester. As Technical Customer Service Advisor you will be part of of a customer focused team coordinating new customer service requests from initial order acceptance and through to service activation and billing instigation. You will also keep customers and partners fully updated with order progress with close attention to delivery timescales and highlighting and handling issues throughout the process. Hours of work are Monday to Friday 9.00am-5.00pm or 8.00am-4.00pm. This role offers a basic starting salary of £18,000 - £19,000 depending on experience with 22 days holiday plus Bank Holidays and company pension. To be suitable for the role you will be an experienced Technical Customer Service Advisor ideally in a technical environment for example Telecoms, Utilities or IT, have excellent attention to detail skills and have outstanding IT skills in Word, Excel & PowerPoint. Due to the location of the business you must have your own transport. Email your CV to be considered for this great role - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Sales Executive - Accountancy & Software - Immediate Start

Wirral, Merseyside

My client is a vibrant, dynamic accounting and software business that has seen continued success, our client offers unique online services to clients in the UK and abroad. There services are aimed to help small to medium sized businesses with their accounting and finances through the use of new technology. Since the company originated, they have grown at a tremendous rate and have acted on behalf of 20,000 clients. Our client is a true market leader and is at the forefront of technology, they have developed one of the most user-friendly cloud-based accounting software on the market. We are seeking an ambitious individual who is keen to learn and grow with this business, at least 2 years' experience in sales is required, a background in financial sales along with financial qualifications would be an advantage but not essential. The Role Answering inbound sales calls Contacting new clients to sell services Contacting new clients to sell the cloud-based software Responding to incoming emails Managing the live chat system Attending trade shows Benefits Full training and development programme No restrictions on earning potential Opportunity to join a progressive expanding company Quarterly staff events 28 days holiday increasing to 35 days Cycle to work scheme Generous commission structure Casual dress code Please note this is a permanent role working 5 days per week but will include Saturday & Sunday, these days can be flexible to some degree. To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Sales Consultant - Home-Improvements - Immediate Start

Manchester, Greater Manchester

Established in 1979 our client is a family ran market leader; they provide all of the latest High Specification products and specialised glazed window & doors to the commercial and residential market. Our client is also a leading manufacturer of custom-made products that they install in Manchester and surrounding areas. Due to increased demand they are now seeking an experienced Sales Consultant to join the team. The right Candidate must be able to demonstrate an excellent record in selling products within the industry. Experience in Selling Windows, Doors and other Industry Related Home Improvement products is essential, The role Home based role with regular trips to the office / showroom All qualified leads will be provided Attending visits with clients to sell a range of products from the portfolio Measuring customers new designs Providing customers with competitive quotes Following up quotes to sign off projects CAD Design or RoofWright, experience would be an advantage Benefits Quality leads provided Beautiful showroom displaying high quality products Fantastic marketing & Social media presence Able to offer finance options to customers New products launching OTE £50K Progression opportunities Manchester based - 1hour travel time max To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

CCNA Network & Communications Engineer - Audio Visual

Letchworth Garden City, Hertfordshire

An exciting opportunity has arisen to join a world-renowned Company delivering Audio Visual IT and Security systems for Superyachts and High-End Residential clients. My client have an excellent opportunity for an experienced network and telecom engineer to work along side Project Manager and Engineering teams. The Role Working with the latest technologies, influence design and deliver systems to the highest quality. responsible for consulting on design, configuring network hardware, commissioning, and delivery of a projects Network and telecommunications systems. Monitoring and reporting project progress to the Project Manager. Managing engineers offering guidance and assistance. Field based with international travel. Technical Skills Required Excellent working knowledge and experience of: Networks and Network architecture. Wireless network deployment and management, LAN Controller setup and commissioning for wireless networks Session Initiated Protocol (SIP) and IP Telephone systems. WAN Traffic Management and Path Selector configuration, such as, Kerio, Peplink, Sophos and Cisco. Wi-Fi coverage analysis & mapping/heatmaps. Firewall configuration and implementation. Fault finding and commissioning skills. You will also work with 3G/4G Data modems, VSAT VoIP & Data lines and ISP management systems. Experience 3+ years experience as a network engineer within the audio visual industry across Superyacht and Residential projects. Must be CCNA Certified Experience of supervising in the superyacht market or a relevant complimentary industry. Proven track record for completing projects on time and on budget. Team Leadership. Clean driving licence is preferred. Benefits £35,000 - £40,000 DOE Overtime Pension Additional benefits. To be considered for this fantastic opportunity please send an up to date CV. If you have not received a response within 5 working days please presume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Sales Order Clark - Immediate Start

Purfleet, Essex

Our client is a growing FMCG organisation that incorporates Direct delivery, Cash & Carry & Wholesale, these global bands specialists have a wealth of experience when it comes to the distribution of FMCG products. Their large portfolio includes soft drinks, beer/wine & spirits, confectionery, snacks, British groceries, speciality foods, hygiene solutions, personal, kitchen and homecare products. Due to continued success in the department along with new structure we are now seeking a Sales Order Clark to join the team. Duties will include. Covering Sales Calls in absences of colleagues when required Organising Deliveries Answer the phone to take messages or redirect calls to appropriate colleagues Communicate with Customers and Suppliers Utilise office appliances such as photocopier, printers etc. and computers Maintain files and records so they remain updated and easily accessible Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.) Undertake office tasks Perform other office duties as assigned Support other colleagues in coordinating customer orders and production plans Experience Required Candidate must have experience working within an office environment Previous experience within FMCG would be an advantage Excellent communication skills Very good organisational and multi-tasking abilities Good numeracy skills A fast learner Ability to work as a team and alone on tasks Working knowledge of office devices and processes A fast and accurate typist Benefits Full training & development plan Progression opportunities Free on site parking Please note this is a permanent vacancy with an immediate start, working hours are Mon - Friday 9am - 6:00pm / 8:30am - 5:30pm To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Sales / Telesales Executive - Immediate Start

Purfleet, Essex

Our client is a growing FMCG organisation that incorporates Direct delivery, Cash & Carry & Wholesale, these global bands specialists have a wealth of experience when it comes to the distribution of FMCG products. Their large portfolio includes soft drinks, beer/wine & spirits, confectionery, snacks, British groceries, speciality foods, hygiene solutions, personal, kitchen and homecare products. Due to continued success in the department along with new structure we are now seeking a Sales / Telesales Executive to join the team. Duties will include. Cold calling new clients within you assigned geographic territory within the FMCG market Follow up calls to existing customers who have opened accounts Accounting managing a number of existing accounts within an assigned geographic Continuously research the market and develop new relationships Set up meetings between managers and existing customers Check stock against the warehouse availability Take orders and payments from customers over the phone Inform customers of delivery updates Present new stock and promotions to enhance existing relationships Experience Required Excellent telephone manner Experience of cold calling with lead generation Experience working towards targets Excellent customer service skills Previous experience of overcoming objections Benefits Full training & development plan Attractive commission structure Progression opportunities Free on site parking Please note this is a permanent vacancy with an immediate start, working hours are Mon - Friday 9am - 630pm / 8:30am - 5:30pm To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Sales Executive

Chester, Cheshire

Our client is an international identity management company, due to continued success they are now growing their sales function. This business unit delivers the largest contribution of revenue in the group, the success of the individuals in this team is vital to the success of the business. The Role Reporting to the sales manager you will identify and target new business where you see an opportunity. You will deliver solutions and set up meetings for the field-based development managers. You will have the overall responsibility to generate new business and support the growth of the business unit. Manage daily, weekly, monthly telesales campaigns Establish up sell and or cross sell opportunities Achieve agreed activity levels and sales targets Work closely with the New Business sales team on sector led telesales campaigns Experience At least 1-year Business to Business sales experience / Tele Sales / outbound Sales Experience working in fast paced environments along with working to targets Experience of tech-based products / software would be an advantage Excellent communicator with confidence and business awareness To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Client Testimonials

“We have been extremely satisfied with the level of service NMS Recruit has delivered. The recruitment process is efficient and hassle-free as the initial client screening is thoroughly carried out, ensuring every candidate interviewed is of a good standard. They have been extremely focused on providing us with the right individuals through understanding our business needs. They have been a pleasure to work with and I can highly recommend their services.”

Janet Picken, Diners Club International

Candidate Testimonials

"NMS Recruit approached me regarding a role from viewing my CV online, from start to finish they were an absolute pleasure to deal with. It’s rare you come across recruitment professionals who actually seem to care so much. Everything they said they would do, they did and kept me updated throughout the process. I would recommend to anyone seeking employment or employees, they are a credit to the arena."

Katy Lehman, Ingard Financial Services

NMS News


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BEST FEET FORWARD AS NMS RECRUIT SHINE A LIGHT ON VASCULAR DEMENTIA

THE team from NMS Recruit have been putting their best feet forward to shine a light on the heartbreaking disease of vascular dementia. Taking part in the Alzheimer’s Society’s sponsored Glow night walk through Liverpool’s docklands, they strode out to support the charity close to the hearts of recruitment consultant Lindsay Taylor and her family. The sponsored walk took place on Saturday 14th March. Lindsay’s mother Margy was diagnosed with vascular dementia four years ago at the age of 55. Lindsay said: “Our family has received an amazing amount of help and support from the Alzheimer’s Society since my mum was first diagnosed with vascular dementia. “There’s currently no cure but treatment can sometimes help slow it down by tackling the underlying cause. All we know is that it will get worse over time – and that’s why research is so important. “We are so grateful to everyone who joined us on the Glow walk and to those who have donated to the charity so the fight to drive out this terrible disease can continue. “This charity is very close to our hearts and every donation means so much to us all.” NMS Recruit, part of the Russell Taylor group of companies, was joined on the 4.5km Liverpool Glow walk by Jennifer Scott, the group’s HR, Quality and Facilities Manager, and they raised a total of £735. Lisa Carew, Operations Director at NMS Recruit, added: “The Glow walk was a great event and a fantastic way for all the team to get together and support Lindsay and her family by raising this huge amount for a very worthy cause.”

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NMS RECRUIT APPOINTS LISA CAREW AS OPERATIONS DIRECTOR

NMS Recruit Ltd has announced the appointment of Lisa Carew as its new Operations Director. Lisa joined the company as Operations Manager two-and-a-half-years ago and since then has been responsible for continuous growth in all NMS’ core operational areas, supplying permanent and temporary labour for the Commercial, Sales, Telecoms and Energy sectors. Rob Kurton, Managing Director at Russell Taylor Group, parent company of NMS Recruit Ltd, said: “Lisa’s appointment as Operations Director is a well-deserved promotion. Since taking over at NMS in 2017, she has built an excellent team and turned around the fortunes of the business. “She has led from the front from day one and, as such, has gained the respect of everyone who has worked with her. NMS has had an another excellent year and the future is very exciting indeed as we look to grow the company even further in 2020.” Lisa, based at the company’s headquarters at Burton Manor, Wirral, joined NMS with an impeccable reputation in the North West recruitment industry. She started her career 25 years ago as a raw recruit herself and went on to run her own business before heading up the NMS operation. She said: “I am absolutely delighted to have been appointed to this new role. It’s been a fantastic journey over the past two-and-a-half-years and I am very lucky to have found an amazing team that works so hard to support me in the growth of NMS. “I am proud of what we have achieved in terms of providing quality recruitment services and building great relationships with businesses both locally and nationally. We have plans to grow again next year and increase the NMS team further by another two or three consultants – so there are exciting times ahead.” As a subsidiary of Russell Taylor Group, NMS Recruit Ltd is part of Russell Taylor Holdings which this year became the fastest-growing privately-owned recruitment business in the UK as well as being named as one of London Stock Exchange Group’s 1,000 Companies to Inspire Britain.

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THE CHANGES AND CHALLENGES OF 25 YEARS IN THE RECRUITMENT INDUSTRY

TECHNOLOGY and its effects on the working world is moving on at such a rate that it’s sometimes hard to remember exactly what was going on yesterday – let alone 25 years ago. But that’s just what recruitment expert Lisa Carew has been doing as she looks back on a career spanning a quarter-of-a-century, a time of change and challenge for an industry where – operating in a fast-paced environment – people still come first. Lisa, Operations Manager at NMS Recruit, has seen the recruitment business from all angles, firstly as a raw recruit herself, then running her own business and now heading up an expanding company supplying permanent and temporary labour for the Commercial, Sales, Telecoms and Energy sectors. As part of the Russell Taylor Holdings group of companies, which is the fastest-growing privately-owned recruitment operation in the UK, Lisa’s appointment just over two years ago was key to driving NMS forward in its expanding marketplace in the North West, North Wales area and working UK-wide within Sales, Telecoms and Energy. She and her team of six, based at the company’s headquarters at Burton Manor, Cheshire, have had an exceptional period of growth during this period, providing specialist recruitment services within their Commercial, Sales and Telecoms Division. But exactly 25 years on from her first day in the job, the values on which she built her reputation still hold good – that quality drives any recruitment operation and that what’s important is knowing what makes a perfect fit between client and candidate. It’s going that extra mile, working out-of-hours to ensure the needs of each client are understood, what they are looking for in terms of skillset and culture fit and then matching job candidates accurately. Lisa, who was 21 when she started her first job in recruitment with Chester-based The Business Connection, learned her trade at a time when the big call centres began to make their mark on the office and commercial landscape in the North West – MBNA and M&S both setting up huge operations in Chester. She said: “I was working as an Account Manager for MBNA and there were 100 temps on site every day. There were plenty of candidates available for work – here was a major company locating to Chester for the first time and bringing to the area thousands of jobs with great benefits and packages. “Other companies just had to sit up and take note. The tone was set for greater expectations by employees over pay and conditions.” Looking back to those early days, it seems hard to understand how a workforce with no conception of technology managed to get vacancies filled. Employers advertised vacancies in local or national newspapers, trade press or job directories and there were no job boards, no websites and no social media. Lisa explained: “It was a world with no internet and hardly any mobile phones. The main direct contact we had with candidates being placed in jobs was via their home landline telephones. “From taking a job from an employer through to sending them a candidate’s CV could take at least a week. We were totally reliant on the postal service but sometimes it was actually possible to get crucial documents delivered by hand. And then there were the fax machines which, at the time, seemed cutting edge but now are like museum pieces.” After eight years at The Business Connection, Lisa set up her own company Brighter Choices, again in Chester, operating in office support recruitment. She said: “By now, the internet was becoming an increasingly powerful tool in recruitment but the business was becoming tougher with more agencies coming onto the market. “Emailing between agencies, employers and job-seekers was beginning to take away real relationship building opportunities, vital to the all-important match of skills, job culture and personality of the key players in the exercise. In this climate, there was also the added pressure of ensuring your credibility in an industry where personal contact with the clients hiring and the candidates applying for vacancies was diminishing.” However, Lisa stuck to her guns and put personal contact at the top of the workplace agenda for herself and her team, simply by just picking up the phone or having face-to-face conversations rather than relying totally on internet working. Recruiting, training, networking and running her own business stood Lisa in good stead for the move to her current role at NMS Recruit. She said: “I’d had many successful years in the recruitment industry, starting from scratch and then building and developing my own agency. However, I wanted to be part of a much bigger organisation and, when this opportunity arose, it was perfect - and it was time for a new challenge. “These challenges are enormous as even more recruitment agencies are now out there competing for business. “It’s a time of major change in the industry when, with addressing the skills’ gap high on most businesses’ priority list, there’s nothing more important than sourcing the right workforce for employers so they can retain people and build their skills to achieve economic growth. “Obviously, some of the greatest changes have come with new technology. Using social media for hiring purposes is now at an all-time high with 92 percent of companies using platforms such as Twitter, LinkedIn and Facebook for recruitment. “And today candidates are the ones often in the driving seat, able to command more than just the best salary they can get but the whole jobs package, such as flexible working and career development plans. Some are often receiving multiple job offers and, if an employer can’t offer what they are looking for, they’ll ultimately lose them to a competitor that can. “However, even in this candidate-driven market where speed is as essential to getting candidates in place as providing companies with good quality, highly skilled people, one crucial factor remains constant – the personal touch by recruiters to make sure fast turnaround should never mean quality of candidate selection ever becomes compromised. “Better to have the philosophy of providing employers with quality rather than quantity, even if it means not sending candidates if they are not the right fit. A short-term gain benefits no one. “Twenty-five years on, embracing all the changes and challenges of new technology, economic uncertainty and evolving workplace practices, it’s still the people who come first whether it be the employers filling vacancies, those looking for employment or our own staff.”

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POWER AND TECHNOLOGY JOBS TOP NMS RECRUIT'S "WANTED" LIST TO BRIDGE SKILLS GAPS

SOME of the hottest commodities on the employment market – due to their short supply in the Telecoms and Energy industries - are now high on the job-finding agenda of NMS Recruit. Turbine engineers for the power generation industry and audio visual (AV) technicians for a sector that’s growing faster than global GDP are currently topping the “wanted” list at a time when there’s an ever-increasing need in the UK to address skills shortages. And rewards are substantial for the professionals who realise they are in demand and – apart from carving out a successful careers – can ultimately become top earners. Lisa Carew, operations manager at NMS Recruit who is based at the company’s headquarters at Burton Manor, Cheshire, said: “Both industries are experiencing a growing demand for skilled people, but each for different reasons. “Power generation is typical of many sectors where an older workforce is reaching retirement age so their knowledge gained over a working lifetime could disappear with them, leaving a skills gap in the market. “Meanwhile, the AV market is growing at a pace to keep up with technological advances in areas that are expanding every day – in hospitality, the health sector, education and in retail along with business video conferencing the length and breadth of the country. “However, the common thread is that prime jobs are currently available with lots of potential for career progression. Added to that is the fact that being in demand means bigger windows of opportunity to earn more money.” Senior recruitment consultant Rachel Powell, who joined NMS Recruit specifically to launch its Telecoms and Turbine Engineering Division, said: “The power generation industry is hugely challenging not only from a commercial perspective but also because it’s one that operates in an extremely regulated environment. “Engineers who are working at oil and gas power stations - mainly on contract – therefore have to be highly skilled, have a strong work ethic and, importantly, are trained and certified to the highest Health & Safety standards. “But it means they are operating in a niche market where their expertise and skills are recognised and financially well rewarded.” For AV technicians, who install and operate visual, sound and lighting equipment and complete electrical wiring, programming and basic construction at sites including conference, event and shopping centres, hospitals, schools and universities, their demand is in a sector where the market for professional AV solutions and services is continually expanding. What was expected to end 2018 as a $186 billion worldwide industry is now forecast to hit $230 billion in 2023, growing – at a 4.3 per cent compound annual growth rate - twice as fast as global GDP. Rachel explained: “AV is no longer just good to have and used for leisure-type purposes; it is changing the way business is carried out and giving companies and services in the health and education sectors a means of operating more efficiently via their communications networks. It is also allowing hospitality and retail concerns to give customers better experiences in their hotels, restaurants and shopping centres. “The AV market in the UK – particularly in London – is already massive and getting bigger. As the market grows so does the number of job vacancies to fill with skilled and reliable people, from junior technical staff starting out in their careers after finishing college to highly-experienced AV engineers trained to the exacting standards the industry demands.” Lisa added: “Interestingly, these jobs in Telecoms and Engineering would not necessarily have been an automatic first choice for people starting out on their career paths. They are jobs that have evolved over recent years as economic circumstances and technological advances have changed the face of the world of work. “As a result, so many more doors of opportunity are now opening up to a new, modern workforce ready to bridge employers’ skills gaps and to create their own successful, challenging and well-paid careers.