NMS Recruit have 40 years’ combined experience, which is put into practice with every vacancy we work on.

We work together with you throughout the selection process to successfully match candidates to your requirements.

Building long term relationships with our clients is key to our success.

Telecoms & Energy

Our experienced consultants ensure that we provide an outstanding service to all of our clients that is tailored to their individual needs.  

We have a large database of highly experienced Engineers, Project Managers and Technicians who are available for both temporary and permanent assignments on a national basis.


NMS Recruit ​are quickly growing into a nationally recognised organisation providing quality recruitment services on a local and national basis within the Commercial, Telecoms and Turbine Engineering sectors. Our key strengths include:

  • 40 years’ collective recruitment experience within the team

  • Privately owned, family run business

  • Experts in supplying temporary and permanent Commercial, Telecoms and Turbine Engineering personnel

  • Proven track record in recruiting quality staff on a local and national basis

  • Cost effective, personal recruitment service to you and your business

Latest Jobs

Customer Service Executive - Complaints

Tonbridge, Kent

A fantastic opportunity has arisen for a Customer Service Executive to the Complaints department of this growing business based in Tonbridge, Kent. Your main responsibility will be to provide a high level of customer service to policyholders, ensuring that any escalated complaints are thoroughly understood, reviewed and investigated (across departments where necessary), and that any customer issues are resolved effectively and efficiently in a timely manner, with a high degree of compassion. Key Responsibilities: Taking ownership of a portfolio of complaint claims, from the escalation of the complaint to satisfactory resolution Providing excellent complaint call handling service to policyholders Building policy-holder confidence by developing rapport and attentively listening to details of the issues and resolving them in line with the policy expectations and the Company Values Contribution towards continuous improvements within the department through provision of route cause analysis to the Team Leaders with a view to reducing the number of complaints received Constantly seeking improvements in how we deliver excellent customer service. Hours of work are 37.5 per week - working between the hours of Monday to Friday 8.00am-6pm (hours to suit) This is a permanent role offering a salary of £22,000 plus company benefits. To be suitable for this role you will have: Good spoken and written communication skills Confident telephone manner Able to handle difficult customers and build a strong rapport Accuracy and attention to detail Tact and assertiveness when dealing with customers who may be distressed or angry. Ability to understand and follow internal processes but the ability to use common sense approach on claims. Ability to work well under pressure and meet deadlines Email your CV today for this great opportunity - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Customer Support Advisior ( web based)

Islington, London

A fantastic opportunity has arisen for an Experienced Customer Support Advisor to join a growing company based in the Clerkenwell area of London. This is a full-time permanent position working Monday- Friday 9-5pm. You will be expected to work on a rota 1 in 3 Sundays (10am- 5pm) Salary offered is £24,000-£27,000 (based on experience) My client are within the building industry and are keen to interview candidates who have experience liaising with Tradesmen and direct customers. You will support and resolve any issues from the tradesmen and direct customers via online platforms, email or phone. This is a fantastic company that offers many benefits including: Company pension Bonus scheme Childcare vouchers Cycle to work scheme and many more.... To be successful in this role you must: Have 4 years customer service experience Ideally supporting customers and clients via online platforms Flexible to interview Please apply online to be considered for this fantastic opportunity. **Please note if you have not been contacted with 5 working days of your application, please assume you have not been successful on this occasion** Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Administration Assistant

Edgware, Middlesex

A fantastic opportunity for an Administrator has arisen for this leading, well established construction and property development company based in London. Duties will include: Processing time sheets and plant sheets Managing the Health & Safety administration process Collating training documents - collecting certificates and updating the database Download and process supplier invoices Process company fuel card receipts To be suitable for this role you will have previous administration experience ideally gained in a construction, property or technical environment. This is a permanent role offering a basic salary of up to £22,000 per annum. Email your CV today to be considered for this great role. If you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Project Administrator


A Fantastic opportunity for a Project Administrator has arisen to join a well established HR Services organisation based in Wilmslow, Cheshire. The Project Coordinator will sit within the Project Support Team and be responsible for ensuring that the projects delivered for the companies clients are properly resourced. You will manage the flexible workforce of specialist contractors who help the company to deliver work for their clients. The role will involve building relationships with all our contractors and suppliers to support this busy practice working with high profile clients. Duties will include: Working alongside the Project Coordinator, and with your colleagues and clients, to ensure that our client projects are properly resourced Scope out requirements for a client project to understand resources required – both people and physical materials needed Build and maintain strong relationships with the specialist contractors to appropriately match them with client projects Manage, organise and update relevant project data using spreadsheets Assisting with project work (e.g. proof-reading reports and workbooks, preparing and producing materials, producing presentations, research, organising event venues) Working in a responsive and proactive way with colleagues and clients, responding to changing needs as they arise Maintaining and supporting high quality project delivery (from writing emails to formatting reports) and reporting quality issues or challenges to the Directors Hours of work are Monday to Friday 9.30am-5.00pm This is a permanent role and offers a basic salary of £26,000-£28,000 depending on experience. To be suitable for this role you will have previous experience in a client facing professional service administration or project administration role. Email your CV today for this great role - if you do not hear from us within 5 days, please assume you have not been successful.

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UK Marketing & Communications Coordinator


An exciting opportunity has arisen for a Marketing graduate to promote and market this global company among various audiences based in their Stockport office. This is a permanent role offering a salary of £25,000 per annum plus excellent benefits package and the opportunity to grow and develop within a global business. A truly global company who are specialists in calibration and asset management services, this dynamic business are present in 22 countries and operate in over 30. With over 3,000 employees they are one of the largest calibration companies internationally, and have a strong market hold in the Aerospace and Defence industries across the UK. Duties will include: Organising, preparing and attending trade shows & seminars for the UK Organising and preparing customer's events in UK (e.g. open day, golf day) Co-ordinate and manage the design, production and dissemination of marketing publications for the business, such as a company wide Newsletter Collaboratively manage and co-ordinate the company website Manage and animate all company’s social media accounts Co-ordinate the design of artwork for UK documentations, banners, exhibition displays, adverts, vehicles graphics Ensuring the re branding process is completed when acquisitions are made Carry out email marketing campaigns Interfacing with PR agency for dispatching UK press releases To be suitable for this role you will have: A Marketing or Communications related degree 2-3 years experience within a service industry Possess excellent written, verbal and creative skills Have an ability to problem solve and come up with creative ideas Have excellent IT skills with experience of managing websites and social media Be able to drive this position forward as it will cover the national business Have a willingness and flexibility to travel – this is a key requirement

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Network & IT Support Engineer


My client, a leader in the Smart Home Technology Sector, design and install systems in prestigious Homes. Role NMS are seeking an energetic, enthusiastic and experienced Networks & IT Support Engineer to join a busy delivery team. You’ll be supporting large project installations with network setup and configuration, as well as supporting the Aftercare & Maintenance Team. Responsibilities Provide first line support for the Service Desk. Covering IT, Networking, Control and AV support issues. Providing network and IT support to the engineers in the field. IT support for the office. Working with and escalating certain matters to the office IT support company as and when required. Prepare and assist with network pre-configuration and documentation for projects to support the engineers out in the field. Your time out in the field will be managed on a rotation basis when we can schedule cover for your office- based tasks. Where appropriate, improve, streamline and document the process of office IT and Network support. Experience Excellent fault finding skills Able to install and configure network equipment is essential. Understanding how the network supports each AV sub system would be advantageous. Experience of both Windows and MAC operating systems. An understanding of Active Directory and Office 365. Knowledge of IP addressing, DHCP, DNS and VLANs. Practical experience of trouble shooting and configuring structured category cabling, network switches, wireless access points and routers. (Cisco, Meraki, Ruckus & Draytek). Understanding of Internet connections and delivery methods. Understanding of OSI model. 2+ years relevant experience Working on your own, as well as working both in a Networks Engineering Team and as part of a broader project delivery team. Hold a clean and current driving licence Valid ECS card Own hand tools. Desirable An interest in Smart Home technology. Good knowledge of residential AV, control (AMX, Crestron, KNX, Rti) Lutron lighting and network systems (Cisco, Ruckus). Experience with setting up of CCTV cameras and NVRs (Samsung) Apple/iTunes eco system Telephone Systems (VOIP, SIP) The ability to read and work from schematic drawings To be considered for this exciting opportunity please send an up to date CV, if you haven’t received a response within 5 days assume your application has been unsuccessful.

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Security Engineer


Our client a leader in the Smart Home Technology Sector, design and install systems in prestigious Homes are seeking an experienced Security Engineer to join their team. Role You will work with a team delivering intruder alarm, access control, video entry, CCTV and telephone system installation/integration projects, both in the multi-dwelling development sector and within the high-end prime residential market in the UK and overseas. Responsibilities You will be responsible for the installation and maintenance of security systems, including, but not limited to: Intruder alarm: Texecom Scantronic Galaxy Menvier Access control: Paxton Biometrics LenelOnGuard Impro BPT Video entry BPT BPT XIP Siedle and others CCTV: Samsung IP Dedicated Micro’s analogue & IP range Pelco – DSSRV & DX Series Carry out preventative and corrective callouts during the day for our Security Maintenance Clients along with responding to out of hours calls from our Security Maintenance Clients. Experience 3 years relevant experience within the industry. Some knowledge of Intruder Alarm standards for both Grade 2 and Grade 3 systems. An excellent knowledge of the following systems is required Intruder Alarm - including but not limited to Texecom, Scantronic, Galaxy and Menvier Access Control- Paxton, Biometrics, LenelOnGuard, Impro BPT CCTV- Hanwha, Dedicated Micro's analogue and IP range, Pelco - DSSRV and DX series Video Entry- BPT, BPT XIP, Siedle and others. Knowledge of Redcare, digital communicators and IP communications Efficient installations at 2nd fix stage, experience also of commissioning, fault finding and servicing systems. Benefits £25,000 - £35,000 DOE Pension Company Van To be considered for this fantastic opportunity please send an up to date CV, if you don't receive a response within 5 days assume your application has been unsuccessful.

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Client Testimonials

“We have been extremely satisfied with the level of service NMS Recruit has delivered. The recruitment process is efficient and hassle-free as the initial client screening is thoroughly carried out, ensuring every candidate interviewed is of a good standard. They have been extremely focused on providing us with the right individuals through understanding our business needs. They have been a pleasure to work with and I can highly recommend their services.”

Janet Picken, Diners Club International

Candidate Testimonials

"NMS Recruit approached me regarding a role from viewing my CV online, from start to finish they were an absolute pleasure to deal with. It’s rare you come across recruitment professionals who actually seem to care so much. Everything they said they would do, they did and kept me updated throughout the process. I would recommend to anyone seeking employment or employees, they are a credit to the arena."

Katy Lehman, Ingard Financial Services

NMS News



A NEW workforce of temporary staff is marching ahead to plug sudden workplace gaps in commerce and industry. With the number of short-term employees constantly rising, business leaders are becoming increasingly reliant on temps and the benefits they bring to their operations. Recent government figures show the number of people in temporary employment in the UK has now reached almost three-quarters-of-a-million. That figure is predicted to hit around a million by 2020. And many employers say the most common reason for them choosing temps is not necessarily financial – but to meet demand for special projects, products or services during seasonal or busy times of the year. Most importantly, temps are able to fill sudden gaps caused by the likes of holidays, illness or maternity leave. Lisa Carew, Operations Manager at NMS Recruit, said: “Temps are no longer seen as a stop-gap measure but can be a massive benefit to businesses at times when labour is most needed to keep productivity at a high. “They can also provide a much needed boost in ways that are not always obvious. For instance, they can bring flexibility by operating to different working patterns and introduce fresh ideas to the company. Here are some key advantages to having temporary cover in your business: Make an immediate difference Temps can usually begin work within a few days so there’s no interview processes and long notice periods. Recruiting is simple and straightforward as a good agency will have a bank of temporary workers ready for quick starts - an immediate solution to sudden employee absence, holidays, sick leave and seasonal demands. Scale up your workforce If a large new project is on the horizon or major change is taking place in a particular section of the business, temps with specific skills can be recruited at short notice. Bring a new outlook Fresh ideas from new people with no embedded business culture can, with their different skills, put another perspective on existing work practices and processes along with new ideas from other organisations. Bring flexibility One of the biggest benefits to business is the flexibility of a temporary workforce where employers can control staffing levels during periods of high productivity. This could turn out to be a more cost-effective option for your operation. Trying before buying At the end of a contract, temps who have shown huge potential may be perfect for permanent roles, displaying the right skills and fitting in with your company culture. After getting to know them, they might even be suitable for other positions within the organisation. Specialist workers Many temps are taken on because of their specialist skills and can be just right for short-term assignments. They can bring a level of expertise to a particular project for a specific period of time. Identify future managers Temps can be the perfect source of “home grown” talent, growing with the business and working to your company culture. In fact, over a third of the country’s managers started out as temporary staff. Cover while recruiting Taking on temps while going through the recruitment process for full-time employees can reduce the pressure of filling vacancies immediately. It can also take the strain off the rest of your teams who would benefit from a full complement of staff. Control costs Importantly, temps allow your business to increase staff without upping your permanent headcount and costs. They can be hired to cover upturns in demand and there’s no long-term commitment when demand goes down. NMS Recruit, part of the Russell Taylor Group of companies which has headquarters on Riverside Park, Bromborough, has a team of experience recruiters who can provide you with a skilled temporary work force where everything is taken care of so employers can focus on running their teams.



FACING the challenges to attract and retain a talented workforce to meet future business needs has never been more crucial than now – a time when the buoyant jobs market could impact on workplace performance. Despite the uncertainty of the current economic and political climate, the number of job vacancies has been reaching record levels and British workers have been enjoying the strongest wage growth for a number of years, all pointing to a candidate-driven market. However, this period of change points to one certainty: The need for employers to hang on to their staff so they don’t move on to a more attractive position. Lisa Carew, operations manager at Bromborough-headquartered NMS Recruit, explained: “During one period last year, the number of job vacancies nationally rose by 14,000 to a record figure of 833,000, leaving job seekers spoilt for choice. Employment rates are, in fact, at a 43-year high. “Talented people are obviously the ones in high demand in this candidate-driven market so employers need to give serious thought as to how they keep them to help drive growth and success for the business.” Lisa, heading up the operation which supplies permanent and temporary office management and administrative vacancies in the commercial and telecommunications sectors, believes that salaries, pensions and healthcare benefits, although vital, are not necessarily a motivating factor in keeping a stable workforce. High on the list of priorities for staff, she says, are matters like job satisfaction and flexible working – issues that contribute to the all-important work-life balance. She said: “People are any company’s greatest asset so their wellbeing is paramount – and, more than anything, they need to feel valued and actually enjoy coming to work. Pay rises simply aren’t enough to motivate job seekers. “Recent surveys have revealed that people now put flexibility at the top of their ‘want list’ when choosing a new job. “Flexible working means staff can have greater control over their working day, are happy, more fulfilled and, as a result, become loyal to the business and want to stay. Putting time and effort into making flexible working a reality can ultimately give a huge boost to productivity with people feeling more motivated. “It’s becoming a vital part of a culture that allows women in particular to continue on a career path and balance family life at the same time. It’s a growing workplace attitude that can help to make sure no one is seen to be getting ‘special treatment’ and that the job gets done irrespective of the time it’s done.” Staff, said Lisa, also want to be part of a company they can be proud of, one which makes the most of their abilities and provides them with quality training and the right resources to do the job. She added: “People want to be treated well and to be part of an inclusive environment where they are respected and valued. “There’s a whole new generation out there now which has totally different attitudes to the workplace than their predecessors. If employers recognise their talent and want to retain them, they need to make the best of them while they have them. “We’re living in an age where people won’t necessarily stay in one job very long. However, support, development and a fresh look at work practices can keep them happy so they remain and become an integral part of the business.” Lisa also pointed out that when it comes to recruiting key staff, clients looking to hire need to know how their workplace packages and working arrangements compare with those of other employers. She said: “To keep a competitive edge and secure the right talent, it’s important that companies filling vacancies know what offers are on the table for similar job roles in the region. “As we constantly keep up to date with intelligence surrounding salaries and benefits packages, we can advise clients how to be ahead of the game by making the best offers to attract the best staff before they get snapped up by someone else.”



BUSINESSES are being urged to give themselves an early Christmas present - the pick of the crop of job candidates. The run-up to the festive season, says Bromborough-headquartered NMS Recruit, is undoubtedly the best time of the year to recruit high quality members of staff. Operations manager Lisa Carew explained: “The party season’s in full swing and it’s a time when a lot of people think in terms of a workplace slowdown - but that works to the benefit of anyone actively looking for staff to start immediately or once the Christmas break is over. “The number and flow of applicants for jobs is historically low in December but there’s still a pool of talented people out there ready to fill vacancies. By taking advantage of this so-called ‘quiet’ period, the shrewd client looking to hire can usually take the pick of the candidate crop.” Companies not putting recruitment at Christmas high on their agenda could, Lisa pointed out, be the New Year losers. She added: “Business competitors could actually be the ones left behind by believing December in general and the Christmas/New Year period in particular is a write-off when looking for new staff. It’s a great time to take advantage of the seasonal lull and get your selection and appointment confirmation completed now. “There’s a good chance your choice of talent will be off the market and ready to start work, leaving competitors to start picking up the pieces from a depleted pool once they’re back working at full throttle in the New Year. “It’s also ideal timing for people seeking new jobs. There’s usually greater workplace flexibility pre-Christmas so it’s an opportunity for clients and candidates to make more ‘talk time’ to discuss vacancies and application processes.” Earlier this month NMS Recruit reported its fastest turnaround time in placing people in employment, filling vacancies for job hunters in the North West in a matter of days from the start of the recruitment process. In one particular instance, the CV stage started on the Monday, interviewing took place the following day and the candidate started work on the Wednesday. Lisa added: “This is a perfect example of how acting now can give businesses the edge in getting the right people in place while competitors are still thinking about it.”



SOME of the fastest times in placing people in employment have been reported this month by NMS Recruit. Rapid turnaround to fill vacancies has seen North West job hunters in post in a matter of days from the start of the recruitment process. Lisa Carew, operations manager at the Bromborough-headquartered business which specialises in commercial recruitment, explained: “Getting the exact match between clients with vacancies and candidates looking for work can sometimes take weeks – a constant problem for business continuity and productivity. “However, our hiring time turnaround has blown away some of the myths about recruiting timelines. In one particular instance, we were at the CV stage on the Monday, interviewing took place the following day and the candidate started work on the Wednesday. “In many cases, speed is essential to getting skilled candidates in place. It’s very much a candidate-driven market at the moment with good quality people – those who are in high demand - looking for new employment. “Chances are a candidate may have a couple of other job offers in the pipeline so the client simply can’t afford to sit back and wait throughout a long selection process. If companies aren’t quick to hire the talent they want, you can rest assured someone else will get in there first. “In a slow recruitment operation, it’s obvious that the top candidates are going to be the ones who quickly withdraw from the process, leaving only the weaker ones behind. “Also, every day that a job vacancy is left unfilled can mean a company experiencing a reduction in productivity. Filling vacancies with speed is crucial to keeping business wheels turning.” However, fast turnaround, said Lisa, never means quality of candidate selection is compromised. She added: “It’s important that we know the specific requirements of our clients and candidates in equal measure so we can act immediately to get the right person in place as quickly as possible. “Technology is obviously a boon here but, in the end, everything focuses on having a real rapport with our businesses and the people looking for employment. Communication is key so that every detail is in place at the outset – such as the candidate being briefed on the client company’s operation and the hirer having full knowledge of the candidate CV - to make sure the whole process is seamless and rapid.”