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Why choose NMS?

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Our tried-and-trusted approach will make the process of recruitment as efficient and effective as possible.


  • We provide a tailored recruitment service to each client 

  • We have dedicated, experienced and specialist consultants to meet your needs

  • We offer a fully flexible service

  • We have a pro-active approach throughout our entire recruitment process

  • We are a team of Consultants that are passionate about placing the right candidates into the right company.

  • We build long term relationships with our clients - we want to work with you whilst your business grows and be there to support it's growth.

  • We give the companies we supply to and candidates the personal service they deserve adapting our recruitment style to suit each company or individual.

  • We can provide testimonials on our service from both candidates and companies - we pride ourselves on the service we provide and we strive to give our very best!


We don’t just meet our clients and candidate’s expectations – we exceed them!


Latest Jobs

Technical Customer Service Advisor

Bromborough, Merseyside

A Technical Customer Service Advisor/Helpdesk Executive is required for this well established and successful business based in Bromborough. You will be the first point of contact for all customers including end users, installers and internal sales handling queries regarding the companies range of products. Duties will include: Fault finding and initial diagnosis of the issue Booking Engineers to resolve customer faults if they can't be initially resolved Providing after sales care Liaising with internal team member including sales and preparing specifications for job orders This is a permanent role working 8.30am-4.30pm or 9.00am-5.00pm and offers a salary of £22,000 plus 25 days holiday. To be suitable for this role you will have technical support experience ideally working with mechanical or electrical products and enjoy working in a small team environment. Email your CV today to be considered for this fantastic company who are leaders in their field. If you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Support Team Leader - IT & Telecoms

Warrington, Cheshire

This is an exciting opportunity to join a rapidly growing Telecoms business as a Service Assurance Team Leader. This role carries primary responsibility for leading the service assurance team and will involve developing a team to deliver outstanding results. You will develop effective relationships to ensure the company meets SLA's 24/7, complying with commitments in the managed service contracts and keeping customers updated. You will manage and prioritise tickets queues, manage incidents and ensure planned works are communicated so that impacts to customers are minimised. You will search for efficient ways of working and facilitate continuous improvement, you will also look to improve processes working along side the business transformation team so that systems are delivered that will add significant value to the end to end customer experience. This role will suit candidates who wish to pursue a career in the telecommunications industry with a leading company driving fibre delivered products and services to partners, businesses, and residential customers across the UK. To be suitable for this role you will have customer service and team management experience and a knowledge of the telecoms or IT industry. Excellent salary and benefits package available coupled with the opportunity to join a rapidly growing business with a fantastic company culture. Email your CV today to be considered for this opportunity - if you do not hear from us with 10 working days please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Call Handler - Christmas Contract

Bromborough, Merseyside

A team of 3 Call Handlers are required working for this well established organisation based in their HQ in Bromborough. This is a 4 month contract starting in October until the end of January 2022. You will be responsible for taking emergency repair calls for housing associations and monitoring alarms, entering the job, arranging the repair and seeing it through to complete resolution. You will work a 3 week rolling rota working 8 hour shifts between the hours of 8am and midnight and will also include weekend work although you will get one full weekend off in 3. To be suitable for this role you will have great people skills - experience is not necessary as full paid training will be given. This role would suit candidates from a retail, hospitality or support work background but all candidates will be considered. Email your CV to be part of this vibrant organisation - if you don't hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Senior IT Technician

Neston, Cheshire

A fantastic opportunity has arisen for a Senior IT Technician to join a well established and growing group of companies based in Burton, near Neston, Cheshire. Role responsibilities Continued implementation and support of the IT infrastructure Configuration, support and maintenance of the windows server and desktop environment Monitor system performance, anticipating potential issues and identifying solutions Progress customer support issues via a ticketing system, liaising over the phone and via site visits Research hardware and software technologies to see if they offer business improvements Configure new equipment and re-purpose existing hardware Maintain the equipment asset register Work with suppliers to source hardware/software as required Maintain network security End user training on in house applications This is a permanent role with a salary of £28,000-£32,000 per annum on offer with excellent benefits including 25 days holiday, onsite gym, outstanding working environment and the opportunity to join a business where hard work is appreciated and rewarded. Due to the location of the company you must have your own transport - there is free onsite parking. Essential skills & experience At least 3 years' experience providing 1st/2nd line support in a fast-paced organisation Experience maintaining cloud systems such as Azure and O365 Experience supporting mobile devices Ability to analyse business issues and provide technical solutions Excellent communication, documentation, customer handling, and interpersonal skills A team player with a natural passion for IT The ability to communicate effectively with technical and non-technical colleagues Strong attention to detail A can-do attitude Email your CV today to be considered for this role - if you do not hear from us within 10 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Business Development Manager

Bromborough, Merseyside

Our client is a rapidly growing international parcel delivery company. They have several offices in the UK and in Germany and are now looking for a Business Development Manager to help grow their business further. You will be responsible for converting leads created by the telesales team into sales, attending face to face appointments as well as internet based/phone appointments and generating new business. You must have previous experience of working in a Business Development role. If you have experience of this within courier/freight forwarding that would be an advantage. Our client is offering a generous starting salary with an uncapped bonus structure, health insurance, free parking and much more. Requirements Using leads created by above telesales and converting to sales Attending face to face appointments as well as internet and phone-based appointments Generate own leads, research new prospects and generate sales from calling and visiting clients A strong, confident, and resilient personality type. Previous experience in a field sales role, with a proven track record of success. Be motivated by success and financial reward and have a passion and enjoyment for the sales process. The ability to work well and thrive under pressure, within a targeted environment. Have fantastic communication skills both written and verbal with an impressive telephone manner. Be eager to learn, develop and excel in your career within sales. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Business Development Executive

Bromborough, Merseyside

Our client is a rapidly growing international parcel delivery company. They have several offices in the UK and also in Germany and are now looking for a Telesales Advisor to help grow their business further. You will be responsible for generating new sales leads and making appointment for the Business Development Manager and the Account Manager. You must have previous experience of working in a telesales role, with outbound telesales experience. If you have experience of this within courier/freight forwarding that would be an advantage. Our client is offering a generous starting salary with an uncapped bonus structure, health insurance, free parking and much more. Requirements Source leads by completing outbound sales calls to potential clients as well as using other methods of business development to obtain a successful client base. A strong, confident, and resilient personality type. Previous experience in a sales or telesales role, with a proven track record of success. Be motivated by success and financial reward and have a passion and enjoyment for the sales process. The ability to work well and thrive under pressure, within a targeted environment. Have fantastic communication skills both written and verbal with an impressive telephone manner. Be eager to learn, develop and excel in your career within sales. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Programme Lead - Fibre

Liverpool, Merseyside

A fantastic opportunity has arisen for an experienced Programme Lead to join a rapidly growing telecoms business based in North West. You will be working as part of a team to deliver programme of works on fibre build projects. The successful individual will strive to drive projects against fixed dates similar planned mobilisation programmes. Responsibilities Management of technical, business and resourcing project. Management of assigned resources as appropriate to the implementation of project related activities. Prepare and maintain all project documentation such as initiation, delivery plans and budget. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned project. Risk and issue identification and management. Deployment planning, management and transition to live operation. Ensure deliverables meet required quality standards. Ensure documentation is produced as part of any technical solution. Own the relationships with key stakeholders. Develop and maintain a communications plan and keep the stakeholders appraised of project plans and related implications. Ensure business benefits and realised risks are highlighted and managed. Applying a strong commercial overview of project costs and revenues. Complete a 'Project Close Down Report' to include the learning. Experience Achieving Results - Be aware of key business objectives, and ensure these are applied appropriately to all business activities. Building Relationships - Able to develop effective relationships with clients and delivery partners. Commercial and Business Awareness - Able to balance the financial, quality, people and customer expectation related risks. Customer Focus (internal & external) - Effective in anticipating and understanding customer expectations and ensure customer requirements are met and expectations appropriately managed. Communication - Effective communication skills suitable for the management of both on a one to one and one to many basis. Demonstrate effective communication, both orally and in writing. Planning and Organising - Effective at determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems. Teamwork - Effective in contributing effectively towards the objectives of a team, and be able to share knowledge, ideas and information. Problem Solving and Decision Making - Able to solve problems in a measured and creative way. Innovation, Flexibility and Adaptability - Undertake tasks with a positive attitude and respond well to management and client requests. Reporting - Summarise the project progress to external clients and internal and complete project close down reporting. Desirable: Experience in the Telecoms industry Business processes and systems Use of Microsoft project professional or similar tools Knowledge of Prince 2 project management methodology Knowledge of ISO standards including 9001, 14001, 22301 and 27001 Use of Microsoft word, excel and PowerPoint Benefits £60,000 - £70,000 DOE Car Allowance 25 days annual leave plus bank holidays 1 day off for your birthday To be considered for this fantastic opportunity please email and up to date CV. If you don't receive a response within 5 working day please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Field Based Business Development Executive - Telecoms

Bury St Edmunds, Suffolk

Our client is a growing telecoms / ISP and is now planning a major fibre to the property (FTTP) build programme across communities in the East of England. We are seeking confident individuals with the creativity, drive and determination to help the business achieve its goals. Reporting to the Sales Manager, your prime focus will be to drive engagement, make sure everyone knows about the brand, achieve lead targets and deliver sales in the targeted areas in which service is planned to be delivered. You will be responsible for working closely with the local community to achieve new orders, targeting homes in areas that have just received amazing new Hyperfast Broadband. The community is excited for your arrival! You will take part in local events, social meetings and attend residents' homes to ensure a successful sales process is achieved. The role does not require you to understand the details of broadband, only the key differences between our service and that already available and what advantages it offers to communities, full training will be provided. Key responsibilities Be the face of the brand: be comfortable attending social meetings, respond to queries, and liaise with the local community to encourage them to switch to Hyperfast Broadband Ensure you achieve the required sales for your target area Be able to communicate with different levels, direct to customers as well as the local stakeholders - this may include engaging with local councillors, MPs and talking directly to local residents and shop owners Identify potential areas to put marketing material, such as local shops, public houses and schools Benefits Attractive commission structure with very achievable targets leading to OTE Company car and business mileage allowance Mobile phone Laptop/Tablet Experience: Field Sales / Direct Sales or similar: 2 years (Preferred) Licence: Full Clean Driving License (Required) To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Bicycle Mechanic - Immediate Start

Birmingham, West Midlands

Our client is a growing international brand, They are leading the world at providing E Bikes as well as after market servicing, they are a fast growing dynamic tech start up with a growing international presence in the US, Australia and the UK. The growth plan is huge and they are doubling in size every 6 months ! The Role The mechanics job is key to the business's success moving forward, you will play a vital role in ensuring the customers have a great experience. Responsibilities Assembly of new bikes Repair & servicing of bikes Performance / quality control checks following build, repair or service Full inspections and damage assessments Fault diagnosis of E bike problems, recommend parts and labour to fix Experience working as a Bike technician / Mechanic (Electric or not) Experience in similar fields such as motorcycle mechanics will be considered Working knowledge of how bikes are assembled and repaired is essential Experience with Electric bikes or lithium ion batteries is a plus Flexibility to work across multiple London stores when required A genuine passion for bikes ! Benefits Competitive base salary Being part of an organisation in hyper growth with huge amounts of potential for personal development Ongoing training and development plans Flexible workspace Autonomy and ownership over the work you do To apply, please send a copy of your CV and a covering letter to alex . Drury @ nmsrecruit . com or, alternatively, submit your application via the link be Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Ecommerce Manager

Middleton, Greater Manchester

Our client is a multi-channel, fast paced, dynamic business. They are looking to recruit an experienced Ecommerce Manager to add to their busy team. They work in the FMCG market and deal with many key retailers across the UK and Europe. This is a great opportunity to work in a friendly team focused environment with excellent training and great prospects Our client are offering the successful candidate an excellent basic salary plus bonus, the potential for hybrid working and the opportunity to work within a friendly team! The role: Full responsibility for the B2C business incl. P&L management. Monitoring key site metrics including GP, Conversion Rate, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc. Improve, develop and lead B2C marketplace strategy. Setting up the right reports to communicate relevant performance insights, analysis and information to the wider team. Ensuring channels are kept up-to-date with correct product, offers, and gift offerings as well as updated banners, new in products/brands, regularly updated category pages. Competitor product and pricing analysis - to ensure we are price competitive and market leaders in the industry. Omnichannel Logistics, fulfilment and service management and improvement. Work in synergy with the rest of the team to identify new growth opportunities and ways in which to improve our brand reputation and presence & drive new customer acquisition at the lowest cost possible. Work hand in hand with the buying team to decide on product and range decisions. Ensure that B2C ecommerce trading requirements are championed and communicated within the digital marketing, PR/Marketing and design teams. Skills, Experience and Qualifications 2-3 years' experience in relevant role Experience of a product-based business, preferably FMCG industry Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Business Development Representative - CCAAS / SAAS - Remote

Boston, Massachusetts

Our client is a leading provider of CCaaS solutions / PCI DSS Compliant payment solutions, due to continued growth we are seeking an experienced Business Development Representative to help achieve the commercial objectives of the company. The BDR will have end-to-end sales responsibility for certain opportunities and will assist in successfully setting up other members of the NA Sales team to close other opportunities. Reporting to the EVP of North American Sales, the Sales / Business Development Representative will coordinate with Marketing and the rest of the sales team to ensure all activities are properly tracked and monitored in the CRM and strive to convert as many leads as possible into qualified sales opportunities. The BDR will Represent our company's products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets Follow-up on inbound marketing leads and keep them engaged through the sales process Manage and maintain a pipeline of interested prospects and engage sales executives for next steps Identify best practices to refine the company's lead generation playbook Daily and Monthly Responsibilities Utilize the Netsuite CRM platform, Hubspot Marketing Automation platform, as well as cold calling and email campaigns to generate new sales opportunities Identify prospect's needs and suggest appropriate products/services Build long-term trusting relationships with prospects to qualify leads as sales opportunities Proactively seek new business opportunities in the market via campaigns, warm lead follow-up and outbound contact into our target verticals Set up meetings or calls between (prospective) customers and sales executives Report to sales manager with daily weekly and monthly performance KPI's Experience Bachelor's degree or at least 5 years of relevant work experience 2-3 years of sales experience, with a history of exceeding lead targets Proven success prospecting, building a pipeline, moving opportunities through the sales cycle Technically literate with good organizational skills Strong communication skills via phone and email Proven creative problem-solving approach and strong analytical skills Strong desire and ability to move up within a sales organization, * Prior experience as a sales business development rep with a track record of achieving sales targets Please note this is a fully remote role, applicants from the following states will be favoured; California, Georgia, Indiana, Massachusetts, New Hampshire, Pennsylvania, Tennessee and Texas, candidates from other states will still be considered To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

Apply now

Service Assurance Team Leader

Warrington, Cheshire

Main Purpose of Role This role carries primary responsibility for leading the service assurance team. The role will involve developing a team to deliver outstanding results. Having the customer at the heart of what the business does, you will develop effective relationships with suppliers and customers to ensure SLAs are met and keep customers updated. You will manage and prioritise ticket queues, manage incidents and ensure planned works are communicated. Searching for efficiencies and facilitating continuous improvement, you will also look to improve processes working alongside business transformation team so that systems are delivered that will add significant value to the end-to-end customer experience. Producing weekly / monthly reporting packs for customers is key so that we can drive continuous improvement. This role will suit candidates who wish to pursue a career in the telecommunications industry with a leading company driving fibre delivered products and services to partners, businesses, and residential customers across the UK. Main Duties and Responsibilities Leading the service assurance and support team Engaging, influencing and challenging suppliers / service providers Develop the team, people and processes to drive effective service assurance Create a can-do culture and look to continually improve as we scale Coach, mentor, develop people within the team to achieve outstanding results Engage with customers for day-to-day operations and also provide monthly service packs Identify and manage risks & issues to minimise the impact to customers and the business Ensuring support on providing a support service to the service desk during any major service outage Point of escalation for challenging service delivery installs Reporting weekly / monthly KPI's that underline the operational performance of the team Develop and maintain a supportive environment so employees can challenge and develop In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned from time to time by their manager or a senior leader. Experience & Knowledge Essential: Microsoft Office application skills Team leadership Experience working in a customer service environment Desirable: Knowledge of telecoms industry fibre broadband products and services Skills/Abilities & Relevant Competencies Essential Analysis, organisation, and planning skills Excellent communication skills (written and verbal) Self-motivated and driven to meet service objectives and targets Enthusiastic and highly motivated with an eye for detail Able to liaise and interact effectively with suppliers, management, technical teams, and customers Ability to listen, empathise and gain customer confidence Flexible approach and able to manage varying workload Effective people leader Desirable Experience of using Customer Relationship Management (CRM) systems or portals Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Operations Manager

Whitchurch, Shropshire

A fantastic opportunity has arisen for an experienced Operations Manager to join this award winning estate and wedding venue based in Whitchurch. Working closely with the Estate Owner you will be responsible for the delivery of the companies strategy ensuring that is it delivered to the highest standards and on budget. You key duties will be: Manage teams across the business including housekeeping, maintenance, sales and grounds Prepare and manage the budget to achieved set goals - reviewing on a quarterly basis Liaise and support the Wedding management company and it's General Manager Offer efficient and proactive management ideas in areas of processes, quality control, client services and training Recruitment of staff across all teams where required This role offers a basic salary of £33,000-£38,000 depending on experience, 28 days holiday (including bank holidays) rising with service to 33 days. Hours of work are 40 per week and you must be prepared to work 5 days over 7 although there will be option to have weekends off depending on the needs of the business. To be suitable for this role you will be an energetic and results driven Operations Manager with strong finance skills and previous experience of preparing and managing budgets. Ideally you will come from the hospitality or tourism industry although this is not essential if you can demonstrate the skills and experience required. This is a great opportunity to be part of a fabulous team based within a stunning, historic setting. Email your CV today - if you do not hear from us with 10 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Sales Adminstrator

Bromborough, Merseyside

A fantastic opportunity has arisen to join this well established business based in Bromborough as a Sales Administrator. You will be responsible for looking after the customer order from start to finish - this will involve: Taking the order Planning the logistics of the order to suit the customer requirements Checking stock and prices Keeping the customer informed throughout the order process Liaising with finance regarding the invoice and billing process This is a permanent role offering a salary of £22,000 per annum. Hours of work are Monday to Friday 8.30am-4.30pm or 9.00am-5.00pm To be suitable for this role you will have: Outstanding customer service skills Sales Order processing experience Positive attitude Ability to work with technical information - experience within plumbing and heating is preferred but not essential Email your CV today to be considered for this fantastic opportunity - if you do not hear from us within 10 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Bicycle Mechanic

Bermondsey, London

Our client is a growing international brand, They are leading the world at providing E Bikes as well as after market servicing, they are a fast growing dynamic tech start up with a growing international presence in the US, Australia and the UK. The growth plan is huge and they are doubling in size every 6 months ! The Role The mechanics job is key to the business's success moving forward, you will play a vital role in ensuring the customers have a great experience. Responsibilities Assembly of new bikes Repair & servicing of bikes Performance / quality control checks following build, repair or service Full inspections and damage assessments Fault diagnosis of E bike problems, recommend parts and labour to fix Experience working as a Bike technician / Mechanic (Electric or not) Experience in similar fields such as motorcycle mechanics will be considered Working knowledge of how bikes are assembled and repaired is essential Experience with Electric bikes or lithium ion batteries is a plus Flexibility to work across multiple London stores when required A genuine passion for bikes ! Benefits Competitive base salary Being part of an organisation in hyper growth with huge amounts of potential for personal development Ongoing training and development plans Flexible workspace Autonomy and ownership over the work you do To apply, please send a copy of your CV and a covering letter to alex . Drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Audio Visual Service Desk Administrator

Preston, Lancashire

NMS Recruit are seeking an experienced Audio Visual Service Desk Administrator to join an Award Winning AV Integrator based in the North West. This is a fantastic opportunity to join a rapidly expanding company that offers clear progression and development. You will have knowledge of Microsoft office and have experience working in an office environment. Reporting into the Support Manager duties will include, but are not limited to: Take incoming service calls & deal with enquiries/product faults. Review client requests & allocate works to field service engineers. Schedule engineer call outs to site. Schedule planned preventative maintenance visits. Monitor client's assets and provide asset management and outstanding work reports as and when required. Liaise with suppliers to ensure timely procurement of repaired/replacement parts and equipment. Maintain and keep up to date ticketing platform. Dealing with RMA's Essential Experience Excellent telephone manner. Strong Customer service skills. Excellent I.T skills. Desirable Experience Knowledge of Audio-Visual equipment. Benefits £25,000 - £27,000 DOE Pension To be considered for this excellent opportunity please email and up to date CV. If you have not received a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Junior Audio Visual Installation

Twickenham, London

NMS Recruit are seeking an Junior AV Installation Engineer to join an Award Winning AV Integrator. This is a fantastic opportunity to join a rapidly expanding company that offers clear progression and development. The role will see the successful candidate working on customer sites across the South of London. Operating as part of a busy team, the role involves the delivery of audio visual services to a wide range of customers across various sectors, higher education, health, hospitality, emergency services, museum and corporate. You will be required to work some weekends for the hospitality sector but you would have a couple of days off in the week when working weekends. A minimum of 1 years' practical experience in an audio visual installation/service role Good technical knowledge of audio visual systems (including RS232) Excellent soldering, crimp and terminating skills Experience in creative fault-finding and preventative measures Good communication skills both verbal and written. The following is preferred but not essential: IPAF, PASMA, CTS-I accredited Crestron CTI-P101 programming certified CSCS/ECS card holder Experience of audio visual control systems Benefits £20,000 - £25,000 DOE Pension Laptop, phone To be considered for this excellent opportunity please email and up to date CV. If you have not received a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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NMS News


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BEST FEET FORWARD AS NMS RECRUIT SHINE A LIGHT ON VASCULAR DEMENTIA

THE team from NMS Recruit have been putting their best feet forward to shine a light on the heartbreaking disease of vascular dementia. Taking part in the Alzheimer’s Society’s sponsored Glow night walk through Liverpool’s docklands, they strode out to support the charity close to the hearts of recruitment consultant Lindsay Taylor and her family. The sponsored walk took place on Saturday 14th March. Lindsay’s mother Margy was diagnosed with vascular dementia four years ago at the age of 55. Lindsay said: “Our family has received an amazing amount of help and support from the Alzheimer’s Society since my mum was first diagnosed with vascular dementia. “There’s currently no cure but treatment can sometimes help slow it down by tackling the underlying cause. All we know is that it will get worse over time – and that’s why research is so important. “We are so grateful to everyone who joined us on the Glow walk and to those who have donated to the charity so the fight to drive out this terrible disease can continue. “This charity is very close to our hearts and every donation means so much to us all.” NMS Recruit, part of the Russell Taylor group of companies, was joined on the 4.5km Liverpool Glow walk by Jennifer Scott, the group’s HR, Quality and Facilities Manager, and they raised a total of £735. Lisa Carew, Operations Director at NMS Recruit, added: “The Glow walk was a great event and a fantastic way for all the team to get together and support Lindsay and her family by raising this huge amount for a very worthy cause.”

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NMS RECRUIT APPOINTS LISA CAREW AS OPERATIONS DIRECTOR

NMS Recruit Ltd has announced the appointment of Lisa Carew as its new Operations Director. Lisa joined the company as Operations Manager two-and-a-half-years ago and since then has been responsible for continuous growth in all NMS’ core operational areas, supplying permanent and temporary labour for the Commercial, Sales, Telecoms and Energy sectors. Rob Kurton, Managing Director at Russell Taylor Group, parent company of NMS Recruit Ltd, said: “Lisa’s appointment as Operations Director is a well-deserved promotion. Since taking over at NMS in 2017, she has built an excellent team and turned around the fortunes of the business. “She has led from the front from day one and, as such, has gained the respect of everyone who has worked with her. NMS has had an another excellent year and the future is very exciting indeed as we look to grow the company even further in 2020.” Lisa, based at the company’s headquarters at Burton Manor, Wirral, joined NMS with an impeccable reputation in the North West recruitment industry. She started her career 25 years ago as a raw recruit herself and went on to run her own business before heading up the NMS operation. She said: “I am absolutely delighted to have been appointed to this new role. It’s been a fantastic journey over the past two-and-a-half-years and I am very lucky to have found an amazing team that works so hard to support me in the growth of NMS. “I am proud of what we have achieved in terms of providing quality recruitment services and building great relationships with businesses both locally and nationally. We have plans to grow again next year and increase the NMS team further by another two or three consultants – so there are exciting times ahead.” As a subsidiary of Russell Taylor Group, NMS Recruit Ltd is part of Russell Taylor Holdings which this year became the fastest-growing privately-owned recruitment business in the UK as well as being named as one of London Stock Exchange Group’s 1,000 Companies to Inspire Britain.

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THE CHANGES AND CHALLENGES OF 25 YEARS IN THE RECRUITMENT INDUSTRY

TECHNOLOGY and its effects on the working world is moving on at such a rate that it’s sometimes hard to remember exactly what was going on yesterday – let alone 25 years ago. But that’s just what recruitment expert Lisa Carew has been doing as she looks back on a career spanning a quarter-of-a-century, a time of change and challenge for an industry where – operating in a fast-paced environment – people still come first. Lisa, Operations Manager at NMS Recruit, has seen the recruitment business from all angles, firstly as a raw recruit herself, then running her own business and now heading up an expanding company supplying permanent and temporary labour for the Commercial, Sales, Telecoms and Energy sectors. As part of the Russell Taylor Holdings group of companies, which is the fastest-growing privately-owned recruitment operation in the UK, Lisa’s appointment just over two years ago was key to driving NMS forward in its expanding marketplace in the North West, North Wales area and working UK-wide within Sales, Telecoms and Energy. She and her team of six, based at the company’s headquarters at Burton Manor, Cheshire, have had an exceptional period of growth during this period, providing specialist recruitment services within their Commercial, Sales and Telecoms Division. But exactly 25 years on from her first day in the job, the values on which she built her reputation still hold good – that quality drives any recruitment operation and that what’s important is knowing what makes a perfect fit between client and candidate. It’s going that extra mile, working out-of-hours to ensure the needs of each client are understood, what they are looking for in terms of skillset and culture fit and then matching job candidates accurately. Lisa, who was 21 when she started her first job in recruitment with Chester-based The Business Connection, learned her trade at a time when the big call centres began to make their mark on the office and commercial landscape in the North West – MBNA and M&S both setting up huge operations in Chester. She said: “I was working as an Account Manager for MBNA and there were 100 temps on site every day. There were plenty of candidates available for work – here was a major company locating to Chester for the first time and bringing to the area thousands of jobs with great benefits and packages. “Other companies just had to sit up and take note. The tone was set for greater expectations by employees over pay and conditions.” Looking back to those early days, it seems hard to understand how a workforce with no conception of technology managed to get vacancies filled. Employers advertised vacancies in local or national newspapers, trade press or job directories and there were no job boards, no websites and no social media. Lisa explained: “It was a world with no internet and hardly any mobile phones. The main direct contact we had with candidates being placed in jobs was via their home landline telephones. “From taking a job from an employer through to sending them a candidate’s CV could take at least a week. We were totally reliant on the postal service but sometimes it was actually possible to get crucial documents delivered by hand. And then there were the fax machines which, at the time, seemed cutting edge but now are like museum pieces.” After eight years at The Business Connection, Lisa set up her own company Brighter Choices, again in Chester, operating in office support recruitment. She said: “By now, the internet was becoming an increasingly powerful tool in recruitment but the business was becoming tougher with more agencies coming onto the market. “Emailing between agencies, employers and job-seekers was beginning to take away real relationship building opportunities, vital to the all-important match of skills, job culture and personality of the key players in the exercise. In this climate, there was also the added pressure of ensuring your credibility in an industry where personal contact with the clients hiring and the candidates applying for vacancies was diminishing.” However, Lisa stuck to her guns and put personal contact at the top of the workplace agenda for herself and her team, simply by just picking up the phone or having face-to-face conversations rather than relying totally on internet working. Recruiting, training, networking and running her own business stood Lisa in good stead for the move to her current role at NMS Recruit. She said: “I’d had many successful years in the recruitment industry, starting from scratch and then building and developing my own agency. However, I wanted to be part of a much bigger organisation and, when this opportunity arose, it was perfect - and it was time for a new challenge. “These challenges are enormous as even more recruitment agencies are now out there competing for business. “It’s a time of major change in the industry when, with addressing the skills’ gap high on most businesses’ priority list, there’s nothing more important than sourcing the right workforce for employers so they can retain people and build their skills to achieve economic growth. “Obviously, some of the greatest changes have come with new technology. Using social media for hiring purposes is now at an all-time high with 92 percent of companies using platforms such as Twitter, LinkedIn and Facebook for recruitment. “And today candidates are the ones often in the driving seat, able to command more than just the best salary they can get but the whole jobs package, such as flexible working and career development plans. Some are often receiving multiple job offers and, if an employer can’t offer what they are looking for, they’ll ultimately lose them to a competitor that can. “However, even in this candidate-driven market where speed is as essential to getting candidates in place as providing companies with good quality, highly skilled people, one crucial factor remains constant – the personal touch by recruiters to make sure fast turnaround should never mean quality of candidate selection ever becomes compromised. “Better to have the philosophy of providing employers with quality rather than quantity, even if it means not sending candidates if they are not the right fit. A short-term gain benefits no one. “Twenty-five years on, embracing all the changes and challenges of new technology, economic uncertainty and evolving workplace practices, it’s still the people who come first whether it be the employers filling vacancies, those looking for employment or our own staff.”

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POWER AND TECHNOLOGY JOBS TOP NMS RECRUIT'S "WANTED" LIST TO BRIDGE SKILLS GAPS

SOME of the hottest commodities on the employment market – due to their short supply in the Telecoms and Energy industries - are now high on the job-finding agenda of NMS Recruit. Turbine engineers for the power generation industry and audio visual (AV) technicians for a sector that’s growing faster than global GDP are currently topping the “wanted” list at a time when there’s an ever-increasing need in the UK to address skills shortages. And rewards are substantial for the professionals who realise they are in demand and – apart from carving out a successful careers – can ultimately become top earners. Lisa Carew, operations manager at NMS Recruit who is based at the company’s headquarters at Burton Manor, Cheshire, said: “Both industries are experiencing a growing demand for skilled people, but each for different reasons. “Power generation is typical of many sectors where an older workforce is reaching retirement age so their knowledge gained over a working lifetime could disappear with them, leaving a skills gap in the market. “Meanwhile, the AV market is growing at a pace to keep up with technological advances in areas that are expanding every day – in hospitality, the health sector, education and in retail along with business video conferencing the length and breadth of the country. “However, the common thread is that prime jobs are currently available with lots of potential for career progression. Added to that is the fact that being in demand means bigger windows of opportunity to earn more money.” Senior recruitment consultant Rachel Powell, who joined NMS Recruit specifically to launch its Telecoms and Turbine Engineering Division, said: “The power generation industry is hugely challenging not only from a commercial perspective but also because it’s one that operates in an extremely regulated environment. “Engineers who are working at oil and gas power stations - mainly on contract – therefore have to be highly skilled, have a strong work ethic and, importantly, are trained and certified to the highest Health & Safety standards. “But it means they are operating in a niche market where their expertise and skills are recognised and financially well rewarded.” For AV technicians, who install and operate visual, sound and lighting equipment and complete electrical wiring, programming and basic construction at sites including conference, event and shopping centres, hospitals, schools and universities, their demand is in a sector where the market for professional AV solutions and services is continually expanding.  What was expected to end 2018 as a $186 billion worldwide industry is now forecast to hit $230 billion in 2023, growing – at a 4.3 per cent compound annual growth rate - twice as fast as global GDP. Rachel explained: “AV is no longer just good to have and used for leisure-type purposes; it is changing the way business is carried out and giving companies and services in the health and education sectors a means of operating more efficiently via their communications networks. It is also allowing hospitality and retail concerns to give customers better experiences in their hotels, restaurants and shopping centres. “The AV market in the UK – particularly in London – is already massive and getting bigger. As the market grows so does the number of job vacancies to fill with skilled and reliable people, from junior technical staff starting out in their careers after finishing college to highly-experienced AV engineers trained to the exacting standards the industry demands.” Lisa added: “Interestingly, these jobs in Telecoms and Engineering would not necessarily have been an automatic first choice for people starting out on their career paths. They are jobs that have evolved over recent years as economic circumstances and technological advances have changed the face of the world of work.   “As a result, so many more doors of opportunity are now opening up to a new, modern workforce ready to bridge employers’ skills gaps and to create their own successful, challenging and well-paid careers.