IT Account Manager

Posted 22 September 2023
Salary £24000 - £28000 per annum + Commission, Health care, pension scheme
LocationSouth Yorkshire
Job type Permanent
Discipline IT
ReferenceJC013_1695388080
ContactJayden Crimp

Job description

IT Account Manager

Salary: Up to £27K basic salary + 10% comms, Uncapped

Location: Hybrid basis, Office in the Southeast of Leeds

My client is looking for an IT Account Manager to join their team. The IT Account Manager will play a crucial role in building relationships with their existing customers and developing new accounts. The successful candidate will act as a trusted liaison to our customers, helping them solve all their challenges by providing expert advice, and producing accurate and competitive quotes.

What they want from you:

  • Manage a portfolio of existing customers
  • Develop and grow new customer accounts
  • Ensure customers receive excellent customer service
  • Handle inbound enquiries from existing customers
  • Negotiate pricing and raise sales orders
  • Convert new customers to actively buying
  • Contact prospective customers to promote products
  • Revive dormant customer accounts
  • Assist customers with IT infrastructure related queries

Skills needed:

  • Proven and demonstrable experience in Account Management and Business Development
  • Have strong business acumen with problem solving attitude
  • Self-motivated and proactive mindset
  • Composed and confident telephone manner
  • Focus on delivering excellent customer experience
  • Ability to work effectively in a fast paced, complex environment
  • Team orientated
  • Computer literate - MS Office (intermediate Excel) / knowledge of CRM platform formats

Benefits:

  • Company pension
  • On-site parking
  • Work from home
  • Bonus scheme
  • Commission
  • Yearly bonus
  • 22 days annual leave, excluding bank holidays; rises with service (3 reserved for Christmas shut down)

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