We are looking for an individual with the technical ability and interpersonal skills to act as a first point of contact for IT related issues within the group.

Key responsibilities for this role include:

• Providing technical support to all colleagues across the group
• Providing communication to users on the status of their IT requests.
• Resolving hardware and Software related issues on a day-to-day basis
• Deploying PCs and associated peripherals across the group, including new installations and the redeployment of existing equipment to standards determined by the Group IT Manager.
• Generating and maintaining IT technical support documentation.
• Assisting in the upkeep of the company's CRM package
• Ensuring security applications and system upgrades are applied to desktops and laptops accordingly.
• Reporting relevant faults and maintaining logs.
• Maintaining the company asset database.
• Carrying out ad hoc duties as required by the Group IT Manager.

This role offers a basic of £18,000 - £20,000 depending on experience, 25 days holiday, company pension, gym and outstanding office location.

To be suitabl for this role you will have:

• Experience supporting Microsoft Windows operating systems.
• Good knowledge of Microsoft Office and 365
• Experience of iOS and Android mobile devices
• PC hardware fault finding and repair.
• Understanding of network technologies.
• Knowledge of Active directory
• Any Azure knowledge advantageous
• Excellent communication skills. The ability to communicate effectively with technical and non-technical colleagues.
• A focus on customer satisfaction and the understanding the importance of tight deadlines.
• Good attention to detail
• Be an excellent problem solver and be able to complete work to a high standard.
• Team player
• A natural passion for IT

Due to the location of the office you must drive and have your own car.

This is an outstanding opportunity to join a fast paced, forward thinking business where no two days are ever the same!

Email your CV today to be considered for this great opportunity - if you do not hear from us within 10 working days please assume you have not been successful.

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