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  • Location


  • Sector:


  • Job Type:


  • Salary:

    £24000 - £25000 per annum

  • Contact:

    Lisa Carew

  • Contact email:

  • Job Ref:


  • Published:

    20 days ago

  • Expiry Date:


A fantastic opportunity has arisen for a Branch Administrator to join this leading property maintenance business based in Nottingham.

This is a fast paced and varied role - duties will include:

  • Answer telephone enquiries, manage post, communication and office supplies
  • Receive client property information and apply agreed rates
  • Schedule property visits to carryout works, keeping portals and communication plans live and up to date
  • Raise supplier and subcontractor purchase orders using HWPL accounting software, including cost information
  • Organise delivery and collection of materials and update HWPL software of POD
  • Collate and distribute weekly directly employed timesheets and vehicle logs
  • Create and upload information to client portals including progress and completion reports
  • Upload cost and completion information to client portals to enable payment processing
  • Raise and forward invoice information internally to finance department
  • Liaise with operational mangers to ensure customer care communication is sent out in a timely manner
  • Collate KPI information and communicate with clients and residents to resolve complaints
  • Be the branch point of contact for queries & questions
  • Provide administration to those working at the branch relating to individual projects and general office
  • Archive historical information in a clear and systematic manner
  • Set up and update hard and electronic copies of site folders including scanning and photocopying of documents
  • Manage and monitor general in-house office procedures
  • Collate and process confidential information in-line with GDPR and company policies and procedure Customer Relationship Management System and MS Team
  • Create and managing records for tender opportunities
  • Main point of contact for CRM system for the branch
  • General branch administration of the CRM system
  • Create and update company shared folders as and when required Transport, Equipment and Plant:
  • Co-ordinate temporary vehicle requests and request fuel cards as required
  • Co-ordinate repairs and as and when required
  • Hire and off hire equipment and plant

This role offers a basic salary of £24,000 - £25,000 depending on experience

Hours of work Monday to Thursday 8.30am-5pm and Friday 8.30am- 4pm

To be suitable for this role you will have excellent administration skills and experience, strong communication skills and excellent IT ability.

Email your CV today to be considered for this great opportunity - if you do not hear from us within 5 working days, please assume you have not been successful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m