NMS are seeking an experienced Audio Visual Service Desk Coordinator to join an award winning Audio Visual Integrator based in the North West of England.

The Role

You will be office based assisting with incoming service calls and coordinating fault/maintenance visits with engineers. The successful candidate must be highly motivated and capable of working independently and as part of team. Duties will consist of:

• Assisting with incoming service calls.
• Allocating works to field service engineers.
• Schedule engineer visits for faults and planned preventative maintenance.
• Liaise with suppliers to ensure timely procurement of repaired/replacement parts and equipment.

Experience

• Technical knowledge of AV integrated systems.
• Experience within 1st & 2nd line support.
• Strong organisation and customer service skills.
• Able to work to tight deadlines.
• Excellent telephone manner.

Benefits:

• £22,000 - £28,000 DOE
• Pension Scheme
• Additional benefits

To be considered for this exciting opportunity and be part of a vibrant team with a company that is growing from strength to strength please provide an up to date CV. If you have not received a response within 5 days then your application has not been successful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m