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Customer Service Administrator

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Customer Service Administrator

  • Location

    Essex, England

  • Sector:

    Commercial

  • Job Type:

    Contract

  • Salary:

    £18500 - £20000 per annum + + company benefits

  • Contact:

    Olivia Woods

  • Contact email:

    Olivia.Woods@nmsrecruit.com

  • Job Ref:

    J903707_1574874701

  • Published:

    about 1 year ago

  • Duration:

    6 months

  • Expiry Date:

    2019-12-27

  • Startdate:

    asap

Customer Service Administrator

  • Salary £18,500 - £20,000 per annum
  • Location - Uttlesford, Essex
  • Hours - 8am - 5.30pm Monday to Friday - (flexible for the right candidate).
  • 6 month Fixed term contract

The duties of this role include:

  • Front line customer contact including general client enquiries, submitting and receiving client correspondence
  • Dealing with site personnel and engineer requests
  • Source and place orders for materials and equipment
  • Administration of documents and quotations
  • Maintain and monitor commercial and regulatory paperwork
  • Coordinate and maintain accurate communication records from site
  • General administration - document filing, letter typing, emailing, document submission

The skills and experience required for this role includes:

  • Previous experience in an admin, customer service or customer-facing role.
  • Somebody who is used to working in a fast-paced, time-pressured environment.
  • Confident in making outbound calls
  • Knowledge of the construction industry is advantageous
  • Able to use all Microsoft Office Packages

What else is on offer?

  • 31 days annual leave inclusive of Bank Holidays
  • Non-Contributory Private Medical Insurance
  • Non-Contributory Dental Insurance
  • Pension plan
  • Eyecare vouchers
  • Life insurance scheme

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m