We are supporting our client with the recruitment of an IT Manager. This is an exciting opportunity for an experienced IT Manager to join a growing interior design business in Trafford Park. There will be a hybrid working pattern of Monday, Tuesday and Wednesday in the office and Thursday and Friday working from home. Annual leave entitlement is 25 days plus bank holidays rising to 30 days plus bank holidays after 10 years' service.

Hours of work - 39.5 per week, to be worked as required to fulfil the requirements of the role. The operational hours of the business are 8.00 am to 5.00 pm Monday to Thursday and 8.00 am to 4.30 pm on Friday, with a one-hour unpaid lunch break each day. The company operates a flexitime policy.

The role

The IT Manager will be responsible for overseeing all IT functions of the business. You will have expert knowledge of the industry's best practices and stay up to date with advances.

Duties and responsibilities

• Monitoring daily operations of network and server infrastructure
• Aligning IT infrastructure with current and future business requirements and goals
• Evaluating risk, developing network recovery and backup processes
• Assessing and purchasing new and replacement hardware
• Assuring that IT activities are within the limits of applicable laws, codes and regulations
• Testing, troubleshooting and adjusting information systems to operate effectively
• Implementing security of the network, data and its storage and communication systems
• Manage the annual IT budget and ensure cost effectiveness
• Management of supplier contracts relating to service delivery
• Coordinating technology installations, upgrades, and maintenance
• Operate in compliance with all company policies, procedures and standards
• Remain up to date with advances in technology and industry best practices
• Provide user training, support, advice and feedback
• Management of IT helpdesk ticketing system, responding in a timely manner to service issues and requests
• Scheduling upgrades and security backups of hardware and software systems.
• Ensuring the smooth running of all ICT systems, including anti-virus software and print services
• Ensuring that software licensing laws are adhered to
• Providing secure access to the network for remote users
• Ensuring the security of data from internal and external attack
• Carry out IT inductions with all new recruits
• Managing all IT stock, ensuring accurate recording of equipment issued to staff

Required skills and experience

• At least 5 years' experience in a support environment
• Excellent attention to detail, very good organisational and communication skills whilst calm under pressure
• Experience of working collaboratively both within the IT team and with third parties
• A passion for advancing technology and hunger to provide facilities to be proud of

Essential skills and experience

• Windows Server 2012, 2016 & 2019
• MS Dynamics Nav 2009 R2
• Office 365 Management & Administration
• SharePoint, OneDrive & MS Teams
• Hyper-V & VMWare
• Active Directory & Group Policy
• DNS, DHCP & TCP/IP

Desirable skills and experience

• Knowledge of VR equipment and installation
• com
• Airwatch & Barracuda backup systems
• 3CX Telephone System

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