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On Net Service Delivery Agent

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On Net Service Delivery Agent

  • Location

    Warrington

  • Sector:

    Telecoms

  • Job Type:

    Permanent

  • Salary:

    £20000 - £25000 per annum, Benefits: hybrid working, pension, bonus

  • Contact:

    Rachel Powell

  • Contact email:

    Rachel.powell@nmsrecruit.com

  • Contact phone:

    +44 (0)1928 735 021

  • Job Ref:

    J923427

  • Published:

    about 1 month ago

  • Expiry Date:

    2024-03-01

  • Startdate:

    2024-01-22

An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington.

You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.

This is a permanent role with a salary up to £25,000 per annum on offer with hybrid working.

Hours of work are 37.5 hours a week - Monday to Friday.

Responsibilities

  • Scheduling jobs for fibre installers .
  • Processing orders.
  • Logging quotes & raising PO's .
  • Sending out routers and installation kit .
  • Keeping partners to keep them updated of the progress of their orders .
  • Using the company's inhouse systems, Microsoft Word and Excel

To be suitable for this role you will have:

  • Telecoms experience preferred but not essential
  • Strong and customer service and administration skills.
  • Excellent phone manner.
  • Previous business to business experience.
  • Competent IT skills.
  • Excellent communication skills both verbal and written.
  • Team player.

To be considered for this fantastic opportunity please submit your CV.


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