Up to £8.91 per hour
over 1 year ago
A fantastic opportunity has arisen for a number of motivated Call Handlers to join a well established company based in Bromborough.
Hours of work
Mainly Weekends- various hours
Evenings- hours between 5pm-12 midnight
Riverview House, Bromborough.
Pay and benefits
£8.91 per hour - paid weekly
As a Call Handler, you will be responsible for
- Taking inbound emergency repair calls from social housing associations.
- Trying to triage the repair on first contact
- Entering information onto various platforms
- Passing jobs out to contractors
- Seeing jobs right the way through
- Working within specific KPI's
- Emphasis on good customer services
- Good career progression
- Must have a background in Customer service/retail/hospitality and call centre
- Empathetic when dealing with difficult customers
- A genuine interest in customer care
- Computer literate, with the ability to learn and use new software
- Reliable with a positive can-do attitude
- A driving license is desirable due to the location and limited transport links however not essential
A driving licence is preferred due to the location and limited transport links, however not essential.
If you feel you have right experience for this position and are able to work the above hours then please apply online now.
Interviews are taking place NOW.
Best of luck