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Out of Hours Customer Service Advisor

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Out of Hours Customer Service Advisor

  • Location

    Bromborough, Merseyside

  • Sector:

    Commercial

  • Job Type:

    Permanent

  • Salary:

    Up to £8.40 per hour + Excellent Benefits

  • Contact:

    Lindsay Taylor

  • Contact email:

    Lindsay.taylor@nmsrecruit.com

  • Job Ref:

    J899335_1554824544

  • Published:

    3 months ago

  • Expiry Date:

    2019-05-09

  • Startdate:

    07/05/2019

My client is recruiting for an Out of hours Customer Service Advisor to join their call centre.

The start date will be on Tuesday 7th May 2019

This is a permanent- part time position working on average 20 hours per week. You will be paid £8.40 per hour which will increase to £8.87 after passing probation.

My client also offers some fantastic benefits including, life insurance, pension, generous holiday scheme, childcare vouchers and many more.

Hours/ rotas are detailed below.

Week 1:

Monday 5pm -10pm

Tuesday 5pm -10pm

Wednesday off

Thursday off

Friday off

Saturday 8am -4pm

Sunday 8am -4pm

Week 2:

Monday 5pm -10pm

Tuesday off

Wednesday off

Thursday off

Friday 5pm -10pm

Saturday off

Sunday 10am - 3pm

You will be working the above hours on a 2 week rota basis.

You will be responsible taking inbound emergency repair calls from clients, trying to triage and fix repair on first contact, entering data on various systems and passing out job to contracts if required.

Full training will be provided.

To be successful in this position you must:

  • Have experience in a customer service/ call centre background.
  • Be computer literate.
  • Be able to work the above hours
  • Have a driving licence.

If you are able to work the above hours and are looking for part time work, then please apply online now.

** Please note if you have not been contacted in 5 working days of your application, please assume you have not been successful on this occasion**

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