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Out of Hours Customer Service Advisor

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Out of Hours Customer Service Advisor

  • Location

    Bromborough

  • Sector:

    Commercial

  • Job Type:

    Permanent

  • Salary:

    £8.40 per hour rising after probation

  • Contact:

    Lindsay Taylor

  • Contact email:

    lindsay.taylor@nmsrecruit.com

  • Job Ref:

    L9908

  • Published:

    7 months ago

  • Duration:

    Temporary to Permanent

  • Expiry Date:

    2019-04-06

  • Startdate:

    ASAP

My client is recruiting for an experienced Out of hours Customer Service Advisor to join their call centre.

This is a permanent- part time position working on average 20 hours per week.  You will be paid £8.40 per hour which will increase to £8.87 after passing probation.

My client also offers some fantastic benefits including, life insurance, pension, generous holiday scheme, childcare vouchers and many more.

Hours/ rotas are detailed below.

Week 1 :

Thu – 7pm till 12am – 5 hours

Fri – 7pm till 12am – 5 hours

Sat – 12pm till 8pm – 7.5 hours

Sun – 12pm till 8pm – 7.5 hours

Week 2:

Tue- 7pm till 12am – 5 hours

Thurs- 7pm till 12am -5 hours

Sat -5pm till 10pm – 5 hours

You will be responsible taking inbound emergency repair calls from clients, trying to triage and fix repair on first contact, entering data on various systems and passing out job to contracts if required.

Full training will be provided.

To be successful in this position you must:

  • Have experience in a customer service/ call centre background.
  • Be computer literate.
  • Be able to work the above hours
  • Have a driving licence.

If you are able to work the above hours and are looking for part time work, then please apply online now.

Please note if you have not been contacted in 5 working days of your application, please assume you have not been successful on this occasion