A fantastic opportunity has arisen for a Senior IT Technician to join a well established and growing group of companies based in Burton, near Neston, Cheshire.

Role responsibilities

• Continued implementation and support of the IT infrastructure
• Configuration, support and maintenance of the windows server and desktop environment
• Monitor system performance, anticipating potential issues and identifying solutions
• Progress customer support issues via a ticketing system, liaising over the phone and via site visits
• Research hardware and software technologies to see if they offer business improvements
• Configure new equipment and re-purpose existing hardware
• Maintain the equipment asset register
• Work with suppliers to source hardware/software as required
• Maintain network security
• End user training on in house applications

This is a permanent role with a salary of £28,000-£32,000 per annum on offer with excellent benefits including 25 days holiday, onsite gym, outstanding working environment and the opportunity to join a business where hard work is appreciated and rewarded.

Due to the location of the company you must have your own transport - there is free onsite parking.

Essential skills & experience

• At least 3 years' experience providing 1st/2nd line support in a fast-paced organisation
• Experience maintaining cloud systems such as Azure and O365
• Experience supporting mobile devices
• Ability to analyse business issues and provide technical solutions
• Excellent communication, documentation, customer handling, and interpersonal skills
• A team player with a natural passion for IT
• The ability to communicate effectively with technical and non-technical colleagues
• Strong attention to detail
• A can-do attitude

Email your CV today to be considered for this role - if you do not hear from us within 10 working days, please assume you have not been successful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m