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Technical Customer Service Advisor

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Technical Customer Service Advisor

  • Location

    Bromborough

  • Sector:

    Commercial

  • Job Type:

    Permanent

  • Salary:

    £21,000 per annum

  • Contact:

    Lisa Carew

  • Contact email:

    lisa.carew@nmsrecruit.com

  • Job Ref:

    L98224

  • Published:

    2 months ago

  • Expiry Date:

    2019-04-10

A Technical Customer Service Advisor/Helpdesk Executive is required for this well established business based in Bromborough.

You will be the first point of contact for all customers including end users, installers and internal sales handling queries regarding the companies range of products.

Duties will include:

  • Fault finding and initial diagnosis of the issue
  • Booking Engineers to resolve customer faults if they can't be initially resolved
  • Providing after sales care
  • Liaising with internal team member including sales and preparing specifications for job orders

This is a permanent role working 8.30am-4.30pm or 9.00am-5.00pm and offers a salary of £21,000 plus 25 days holiday.

To be suitable for this role you will have technical support experience ideally working with mechanical or electrical products and enjoy working in a small team environment.

Email your CV today to be considered for this fantastic company who are leaders in their field.  If you do not hear from us within 5 working days, please assume you have not been successful.