Telesales Administrator - Warrington
Job description
Role: Telesales Administrator (Temporary Weekly-ongoing)
Location: Warrington, Cheshire
Salary: £8.50-9 p/h (9-5pm Monday - Friday )
The duties of this role include, but are not limited to -
- Work closely with inside sales engineers (Sales performance review, personal performance reviews, target setting) operations, and finance (Debt collection)
- Manage customer relationships and generate leads for their own accounts
- Manage Customer Relationship Management tool (CRM)
- Manage and update sales forecast tool
- Develop call plans comprising new customers, existing customers, lapsed customers
- Responds to queries and enquiries as they come through
- Issuing high quality quotations. Following up and closing opportunities by managing customer contacts
- Provide administrative support to sales managers/sales engineers
- Proactively identify and reach out to the clients that have lapse trading
- Follow up on recent orders to identify additional opportunity
- Participate actively in regular sales meeting.
Person:
- Graduate with experience in a Sales Administration role or similar is essential for this role
- Previous experience within a multinational company is desirable
- Proven customer relationship management and sales skills is beneficial
- Good communication skills and the ability to provide a high level of customer service
- Proven track record of growing existing and new accounts, good understanding of the sales process is beneficial
- Strong planning and management skills
- Good computer literacy especially with CRM
- Ability to work as a team as well as to own initiative is essential for this role
If you feel you have the necessary skills and experience for this role, please apply directly to the advert, or send across your CV
Direct line is 01928 735 021
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