Our client was established several years ago and is today is recognised as a prominent UK medical supplier / wholesaler. Distributing over 20,000 branded consumables and equipment's, our client is also a leading manufacturer of over 1300+ of their own brand label supply lines including everyday consumables.

Requirements

Reporting to the Head of Sales and Customer Service and working alongside Sales and Customer Service Team, we are looking for enthusiastic Sales and Customer Service focused individual to account manage the existing client accounts along with assisting the Sales Team. You will also engage with customers in taking orders.

Overall Responsibility

• Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments
• Responsible for keeping current customers satisfied and delivering exceptional customer service on a day to day basis
• Working closely with the rest of the team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database.
• Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills
• Outstanding negotiation skill with the ability to resolve issues and address complaints

Account Management :

• Be the primary point of contact and build long term relationships with our customers
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Monitor and analyse customer's usage on customer accounts and issue reports as required
• Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships
• Working alongside the Warehouse management to ensure Pallets for Care Home are being dispatch properly
• Ownership and management of logistics paperwork when booking the necessary courier

To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m