Banner Default Image

Senior IT Technician

Back to Job Search

Senior IT Technician

  • Location

    Neston

  • Sector:

  • Job Type:

    Permanent

  • Salary:

    £32,000 - £35,000

  • Contact:

    Lisa Carew

  • Contact email:

    lisa.carew@nmsrecruit.com

  • Contact phone:

    07971165366

  • Published:

    23 days ago

  • Expiry Date:

    2024-03-07

​We are looking for an experienced IT Technician with the technical ability and interpersonal skills to act as a first point of contact for IT related issues within our group of businesses. 

Key responsibilities for this role include:

  • Providing technical support to all colleagues across the group

  • Providing communication to users on the status of their IT requests.

  • Resolving hardware and Software related issues on a day-to-day basis

  • Deploying PCs and associated peripherals across the group, including new installations and the redeployment of existing equipment to standards determined by the Group IT Manager.

  • Generating and maintaining IT technical support documentation.

  • Assisting in the upkeep of the company’s CRM package

  • Ensuring security applications and system upgrades are applied to desktops and laptops accordingly.

  • Reporting relevant faults and maintaining logs.

  • Maintaining the company asset database.

  • Carrying out ad hoc duties as required by the Group IT Manager.

This role offers a basic of up to £35,0000 per annum depending on experience, 25 days holiday, company pension, gym and outstanding office location.

To be suitable for this role you will have:

  • Minimum of 2 years’ experience in a similar role.

  • Experience supporting Microsoft Windows operating systems.

  • Good knowledge of Microsoft Office and 365

  • Experience of iOS and Android mobile devices

  • PC hardware fault finding and repair.

  • Understanding of network technologies.

  • Knowledge of Active directory

  • Any Azure knowledge advantageous

  • Excellent communication skills. The ability to communicate effectively with technical and non-technical colleagues.

  • A focus on customer satisfaction and the understanding the importance of tight deadlines.

  • Good attention to detail

  • Be an excellent problem solver and be able to complete work to a high standard.

  • Team player

  • A natural passion for IT

Due to the location of the office you must drive and have your own car.

This is an outstanding opportunity to join a fast paced, forward thinking business where no two days are ever the same!

Email your CV today to be considered for this great opportunity - if you do not hear from us within 10 working days please assume you have not been successful.