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Latest Jobs

Audio Visual Service Desk Technician

Preston

NMS Recruit are seeking an experienced Audio Visual Service Desk Technician to join an award-winning AV integrator with 20 years of industry experience. The role is ideal for Audio Visual Engineers looking to step away from the tools or individuals with a technical mindset and strong customer service skills. Reporting into the Service Desk Supervisor duties will include, but are not limited to: Take incoming service calls and addressing enquiries or product faults Reviewing client requests and allocate works to field service engineers Providing 1st and 2nd line support as required Scheduling engineer call outs to site Scheduling planned preventative maintenance visits Monitor client's assets and provide asset management and outstanding work reports as required Liaising with suppliers to ensure timely procurement of repaired or replacement parts and equipment Maintaining and updating ticketing platform Handling RMA's Essential Skills An excellent telephone manner Strong communication and customer service skills Experience with Microsoft Office Excellent organisational and time management abilities A natural multitasker who works well in a fast-paced environment and manage hectic schedules effectively Benefits Salary Negotiable Dependant on Experience 22 Days holiday, plus bank holidays and an additional day for your birthday Pension Additional Benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Audio Visual Field Service Engineer

London

NMS Recruit are seeking an experience Audio Visual Field Service Engineer to join an award-winning AV integrator with 20 years of industry experience. The role with be based predominantly in the south of England, both national and international travel will be required but you will be mainly working across London. Responsibilities Providing first and second-line telephone support Provide third-line onsite support Provide onsite holiday and sickness cover De/Reinstalling faulty equipment, ensuring any programs or configuration files are installed Carrying out scheduled preventative maintenance visits Occasionally assisting with installation and commissioning of AV systems Providing basic customer training on system operation Essential Skills Full driving licence Excellent verbal and written communication skills Technical knowledge of AV systems Working knowledge of networking The ability to read schematic diagrams Technical knowledge of AV control systems and audio DSP's Creston, Extron, Q-Sys, AMX technologies Good fault-finding skills Excellent customer service skills Benefits Salary negotiable dependant on experience Company Van All equipment supplied 22 Days holiday, plus bank holidays and an additional day for your birthday Continuous development Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Sales Manager - Craft Beers

London

Our client is an award-winning independent brewery, due to continued success and an increase in production they are now seeking an experienced On Trade Sales Manager to join the team. This will be a fully remote role and will manage the London On Trade territory , you will be responsible for generating and developing new business along with promoting the brand across London. You will work closely with the existing client accounts and continue to build on established relationships. ·Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained ·Meet monthly sales quotas ·Sell the whole portfolio including the breweries new craft range ·Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Sales Team Leader

Chester

Sales Team Leader Location: Chester, UK Salary: £45,000-£60,000 basic plus commission The Company: A UK-based, FCA-regulated, Hybrid Lender that provides capital to support SMEs and mid-sized businesses through flexible lending products. With a team of 150 specialists, the company manages a loan portfolio exceeding £500 million and has originated £1.5 billion in assets since 2018. They offer loans and asset finance to SMEs via both direct and broker channels, with an average transaction size of around £50,000. The Role: The Direct Sales Team Leader will be tasked on increasing new business, identifying external opportunities, and maximising cross-selling within the company. It consists of three teams: Lead Generation, Deal Closing, and Renewals. The purpose of the Direct Team Leader is to assist the Head of Sales in managing the teams on the sales floor, primarily by improving productivity, identifying training needs, and helping to maximise opportunities. Key Responsibilities: • Monitor the attendance, punctuality, and conduct of the team. • Oversee call monitoring to ensure that call time and volume KPIs are met. • Manage the sales pipeline and forecast performance. • Identify and maximise new opportunities for all new starters. • Provide weekly reports on team and individual performance to the Head of Sales. • Maintain personal and company targets, focusing on volume and sales yield. • Contribute positively to the dynamics of the sales floor, especially when under pressure. • Handle credit decisions and tiering queries appropriately, escalating to the Head of Sales when necessary. • Participate in the recruitment and interviewing process for potential new team members. • Identify training and coaching needs and communicate them to the Head of Sales for arrangement. • Ensure continued compliance within the team and department. • Conduct call listening reviews as needed. • Lead by example, providing clear direction and guidance to the team. • Address any other reasonable requests from your line manager. Experience Required: • Experience working in an FCA regulated environment. • Minimum of 3 years managing a sales team. • Strong understanding of financial products and services. • Proven ability to motivate and lead a sales team. • Skilled in building and maintaining client relationships. • Experience tracking and analysing sales performance metrics. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Finance Sales Executive

Chester

Finance Sales Executive Location: Chester, UK Salary: £30,000-£40,000 basic plus commission The Company: A UK-based, FCA-regulated, Hybrid Lender that provides capital to support SMEs and mid-sized businesses through flexible lending products. With a team of 150 specialists, the company manages a loan portfolio exceeding £500 million and has originated £1.5 billion in assets since 2018. They offer loans and asset finance to SMEs via both direct and broker channels, with an average transaction size of around £50,000. Job Role: The Direct Sales team aims to increase new business, identify external opportunities, and maximise in-house cross-selling. The Sales Executive will generate sales opportunities from new and existing data, manage inbound inquiries, and pursue all available sales opportunities both internally and externally. Key Responsibilities: • Present the company to potential clients, mainly via phone • Convert sales opportunities from the lead generation team and marketing platforms • Generate new business through CRM data • Develop client relationships by providing excellent customer service • Meet productivity and sales targets set by the company • Ensure compliance with FCA conduct rules • Maintain a sales pipeline and complete necessary administration in internal systems • Create and manage client quotes and proposals • Contribute positively to the team environment Experience Required: • 12-24 months of experience in a high-performing sales environment • Experience in financial services (Insurance, Lending, Brokering, B2B) is advantageous • Salesforce experience preferred but not essential • Computer literacy and eagerness to learn Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Field Sales Executive

Glasgow

Our client is a growing ISP (Internet Service Provider) wanting to put the feel good back into broadband. If you're keen to provide an amazing customer experience then we want to hear from you. As a Field Sales Executive you'll have the below responsibilities; • Engaging with the local community to drive sales via door 2 door engagement • Collaborating with the senior team to create successful sales and territory plans • Identifying, negotiating and winning new customers • Delivering excellent customer experience • Achieving and exceeding personal KPI'S • Using all tools provided to create healthy pipelines and gather customer data You should apply if you are: • Energetic and positive with can do attitude. • Motivated to learn, develop, and grow • Accountable for your performance • Driven by reward and recognition • A team player with excellent communication skills • Someone who would thrive in building your own brand through local engagement and trust pilot recommendations. *Please be aware* A clean full UK drivers' licence is required and this role will require a clear DBS check prior to starting. The Package: •£25k per annum basic salary •£5400 PA car allowance (£450 per month) •£15k uncapped commission paid monthly • Top performing Sales reps exceeding £80k a year • All business fuel costs covered • Company mobile and tablet • Branded equipment and clothing provided • Life inside the nest: • 4x Life Assurance • Income Protection • Salary Sacrifice Pension • 30 days holiday plus statutory bank holidays • Enhanced Sick Leave • Enhanced Family Leave • Private Healthcare • Private Dental Care Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Field Sales Executive

Edinburgh

Our client is a growing ISP (Internet Service Provider) wanting to put the feel good back into broadband. If you're keen to provide an amazing customer experience then we want to hear from you. As a Field Sales Executive you'll have the below responsibilities; • Engaging with the local community to drive sales via door 2 door engagement • Collaborating with the senior team to create successful sales and territory plans • Identifying, negotiating and winning new customers • Delivering excellent customer experience • Achieving and exceeding personal KPI'S • Using all tools provided to create healthy pipelines and gather customer data You should apply if you are: • Energetic and positive with can do attitude. • Motivated to learn, develop, and grow • Accountable for your performance • Driven by reward and recognition • A team player with excellent communication skills • Someone who would thrive in building your own brand through local engagement and trust pilot recommendations. *Please be aware* A clean full UK drivers' licence is required and this role will require a clear DBS check prior to starting. The Package: •£25k per annum basic salary •£5400 PA car allowance (£450 per month) •£15k uncapped commission paid monthly • Top performing Sales reps exceeding £80k a year • All business fuel costs covered • Company mobile and tablet • Branded equipment and clothing provided • Life inside the nest: • 4x Life Assurance • Income Protection • Salary Sacrifice Pension • 30 days holiday plus statutory bank holidays • Enhanced Sick Leave • Enhanced Family Leave • Private Healthcare • Private Dental Care Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Finance Manager

Merseyside

Finance Manager - Merseyside What's in it for you: £40,000 - £45,000pa Opportunity to make a significant impact on the business Career development opportunities Collaborative and supportive work environment NMS Recruit is partnering with one of our high valued clients based in Merseyside to secure a Finance Manager. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: Maintaining accurate and up-to-date financial records Managing accounts payable and receivable Preparing financial reports and analysis Assisting with budgeting and forecasting Ensuring compliance with accounting standards and regulations Required Skills and Experience: Qualified accountant (ACA, ACCA, or CIMA) or equivalent Strong knowledge of UK accounting principles and practices Proficiency in accounting software (e.g., Xero, QuickBooks) Excellent analytical and problem-solving skills Attention to detail and accuracy Strong organisational and time management skills If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Field Sales Executive

Aylesbury

Our client is a growing ISP (Internet Service Provider) wanting to put the feel good back into broadband. If you're keen to provide an amazing customer experience then we want to hear from you. As a Field Sales Executive you'll have the below responsibilities; • Engaging with the local community to drive sales via door 2 door engagement • Collaborating with the senior team to create successful sales and territory plans • Identifying, negotiating and winning new customers • Delivering excellent customer experience • Achieving and exceeding personal KPI'S • Using all tools provided to create healthy pipelines and gather customer data You should apply if you are: • Energetic and positive with can do attitude. • Motivated to learn, develop, and grow • Accountable for your performance • Driven by reward and recognition • A team player with excellent communication skills • Someone who would thrive in building your own brand through local engagement and trust pilot recommendations. *Please be aware* A clean full UK drivers' licence is required and this role will require a clear DBS check prior to starting. The Package: •£25k per annum basic salary •£5400 PA car allowance (£450 per month) •£15k uncapped commission paid monthly • Top performing Sales reps exceeding £80k a year • All business fuel costs covered • Company mobile and tablet • Branded equipment and clothing provided • Life inside the nest: • 4x Life Assurance • Income Protection • Salary Sacrifice Pension • 30 days holiday plus statutory bank holidays • Enhanced Sick Leave • Enhanced Family Leave • Private Healthcare • Private Dental Care Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Field Sales Executive

Beaconsfield

Our client is a growing ISP (Internet Service Provider) wanting to put the feel good back into broadband. If you're keen to provide an amazing customer experience then we want to hear from you. As a Field Sales Executive you'll have the below responsibilities; • Engaging with the local community to drive sales via door 2 door engagement • Collaborating with the senior team to create successful sales and territory plans • Identifying, negotiating and winning new customers • Delivering excellent customer experience • Achieving and exceeding personal KPI'S • Using all tools provided to create healthy pipelines and gather customer data You should apply if you are: • Energetic and positive with can do attitude. • Motivated to learn, develop, and grow • Accountable for your performance • Driven by reward and recognition • A team player with excellent communication skills • Someone who would thrive in building your own brand through local engagement and trust pilot recommendations. *Please be aware* A clean full UK drivers' licence is required and this role will require a clear DBS check prior to starting. The Package: •£25k per annum basic salary •£5400 PA car allowance (£450 per month) •£15k uncapped commission paid monthly • Top performing Sales reps exceeding £80k a year • All business fuel costs covered • Company mobile and tablet • Branded equipment and clothing provided • Life inside the nest: • 4x Life Assurance • Income Protection • Salary Sacrifice Pension • 30 days holiday plus statutory bank holidays • Enhanced Sick Leave • Enhanced Family Leave • Private Healthcare • Private Dental Care Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Apply now

Field Sales Execuive

Crawley

Our client is a growing ISP (Internet Service Provider) wanting to put the feel good back into broadband. If you're keen to provide an amazing customer experience then we want to hear from you. As a Field Sales Executive you'll have the below responsibilities; ·Engaging with the local community to drive sales via door 2 door engagement ·Collaborating with the senior team to create successful sales and territory plans ·Identifying, negotiating and winning new customers ·Delivering excellent customer experience ·Achieving and exceeding personal KPI'S ·Using all tools provided to create healthy pipelines and gather customer data You should apply if you are: ·Energetic and positive with can do attitude. ·Motivated to learn, develop, and grow ·Accountable for your performance ·Driven by reward and recognition ·A team player with excellent communication skills ·Someone who would thrive in building your own brand through local engagement and trust pilot recommendations. *Please be aware* A clean full UK drivers' licence is required and this role will require a clear DBS check prior to starting. The Package: ·£25k per annum basic salary ·£5400 PA car allowance (£450 per month) ·£15k uncapped commission paid monthly ·Top performing Sales reps exceeding £80k a year ·All business fuel costs covered ·Company mobile and tablet ·Branded equipment and clothing provided ·Life inside the nest: ·4x Life Assurance ·Income Protection ·Salary Sacrifice Pension ·30 days holiday plus statutory bank holidays ·Enhanced Sick Leave ·Enhanced Family Leave ·Private Healthcare ·Private Dental Care Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Accounts Assistant

Chester

Accounts Assistant - Chester What's in it for you: £25,000 - £30,000pa Ongoing professional development and training Supportive and collaborative work environment Opportunities for career progression NMS Recruit is partnering with a highly respected Financial Services firm based in Chester to secure an Accounts Assistant. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: ·Purchase ledger, sales ledger; to process purchase invoices and input correct codes on to system update the purchase ledger; to ensure sales ledger is up to date ·To deal with daily banking transactions and update the cash book ·Processing of expenses ·Update the daily banking transactions in the cash book ·Monthly and half monthly reconciliation of bank accounts including the investigation and resolving of any unallocated items ·Reconciliation of own book suspense accounts ·Assist with processing of commission clawbacks Required Skills and Experience: ·Previous experience in an Accounts Assistant role ·Good excel and systems skills ·Highly organised, able to meet deadlines ·AAT studier, or desire to study ·Good interpersonal skills ·Good problem-solving abilities ·Motivated with a desire to work in a fast-paced environment ·Desire to progress and develop in the role If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Paraplanner

Barnet

Paraplanner - Barnet What's in it for you: £40,000 - £50,000pa Ongoing professional development and training Supportive and collaborative work environment Opportunities for career progression NMS Recruit is partnering with a highly respected Financial Services firm based in Barnet to secure a Paraplanner This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: Create plans and reports. Gather information and build relationships. Collaborate with others. Analyse financial data. Use IT tools for financial solutions. Evaluate financial information. Meet deadlines. Communicate effectively. Collaborate and build relationships. Improve processes and work collaboratively. Be enthusiastic, driven, and positive. Understand financial principles and customer service. Required Skills and Experience: CII diploma qualified Previous experience in a financial services environment is desirable Proficiency in IT tools including Excel, Word, and Outlook Strong analytical skills to evaluate financial data and trends Excellent organisational abilities to manage multiple tasks efficiently Knowledge of financial planning principles is advantageous If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Mortgage Advisor

Barnet

Mortgage Advisor - Barnet What's in it for you: £30,000 - £35,000pa Ongoing professional development and training Supportive and collaborative work environment Opportunities for career progression NMS Recruit is partnering with a highly respected Financial Services firm based in Barnet to secure a Mortgage Advisor. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: Meet with clients to assess their mortgage needs and requirements Provide guidance and advice on mortgage options, terms, and conditions Evaluate client creditworthiness and determine mortgage eligibility Collaborate with underwriters, administrators, solicitors, to ensure smooth mortgage processing Stay up-to-date on industry regulations, trends, and best practices Build and maintain relationships with estate agents, solicitors and clients Provide exceptional customer service throughout the process Managing the entire mortgage application process. Handle often-complex client queries on a day-to-day basis; Provide high-quality service Required Skills and Experience: You'll be CeMAP qualified Have 1+ years experience as a Mortgage Advisor Have Competent Adviser Status (CAS) Excellent communication abilities with a passion for delighting customers Be a self-starter and highly motivated to deliver amazing customer experience Proven ability to develop strong relationships across internal team members (i.e. our Pre Application, Case Management and Underwriting teams) Highly organised with exceptional time management skills Ability to thrive in a dynamic environment embracing continuous improvement If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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On Trade Sales Manager - Beers

London

Are you passionate about craft beer and looking to take your career to the next level? Look no further! Join our client's dynamic team as a Sales Account Manager and immerse yourself in the exciting world of craft beers Why Join Our Client? They live and breathe craft beer. Join a team that shares your enthusiasm and dedication to delivering exceptional brews customers. A Sales Account Manager, you'll have the chance to make a significant impact on business growth. We value initiative and offer ample opportunities for professional development and advancement. Be part of a forward-thinking brewery that thrives on innovation and creativity. They believe in the importance of maintaining a healthy work-life balance. Enjoy flexibility and autonomy in your role while still being part of a supportive team environment. What You'll Do Develop New Business - Identify and pursue opportunities to expand our customer base and grow sales revenue. Strategic Planning - Collaborate with the sales team and other departments to develop strategic sales plans and initiatives. Market Analysis - Stay informed about industry trends and competitor activities to inform our sales and marketing strategies. Experience & Requirements: 3+years' experience within an on-trade sales or account management role, preferably within the Craft beer industry or Brewing industry. A passion for craft beer and a solid understanding of the brewing process. Excellent communication and negotiation skills, with the ability to build rapport and influence others. A track record of achieving sales targets and driving business growth. To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Provisioning Team Leader

Warrington

NMS Recruit are seeking an experienced Provisioning Team Leader to join a leading fibre business. You will need to be people focused with fibre provisioning experience to be considered for this fantastic opportunity. You will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and the Provisioning Agents. This role is critical in leading, guiding, and enhancing the team's capabilities to deliver the network deliveries throughout the end to end journey. The role will serve a large variety of Partners and end users across the UK. The Team Leader will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development Provide leadership and direction to a team of Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates throughout the process. Develop team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies to meet or exceed targets. Conduct regular review meetings with team members to discuss performance, set goals, and identify any support or resources needed to perform their roles effectively. Address any issues that affect team performance promptly and efficiently. Escalation and Critical Issue Resolution: Act as the point of contact for high-level escalations and complex customer issue resolutions. Collaborate with other department leaders (such as Sales, Field Operations, and Network Teams) to enhance service delivery and resolve critical issues. Ensure effective management of customer complaints and escalations, striving for quick and satisfactory resolutions. Stakeholder Management: Build strong relationships with internal and external stakeholders to improve service delivery processes. Coordinate with third-party service providers and partners to ensure they are aligned with standards and customer expectations. Represent the team and company in meetings, providing updates and feedback on team performance and customer satisfaction. Quality Assurance and Process Improvement: Oversee the quality of work and compliance with internal policies and industry regulations. Continually assess and refine workflows and processes to improve efficiency and customer service. Implement quality control measures to maintain high standards in all aspects of the teams operations. Experience • Proven Leadership - Strong leadership skills with the ability to manage and motivate a team of 10 plus, effectively against Key Performance Indicators including but not limited to Customer Satisfaction, Inbound and Outbound service levels (email and call handling). • High energy and motivational skills - Experience in motivating diverse teams and creating high energy to deliver great customer experience. • Customer Service Expertise - Extensive experience in customer service management, particularly in an ISP environment. • Communication Skills - Excellent communication and interpersonal skills to interact with team members, management, and external partners effectively. • Problem-Solving Ability - Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. • Adaptability - Ability to manage a changing environment and adapt leadership methods to meet new challenges. • Experience - At least 3 years of relevant experience in a leadership role within customer service or operations in the fibre industry. Benefits • Salary up to £35,000 DOE • Hybrid working • 25 days holiday plus BH • Day off for your birthday • Pension • Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Finance Manager - Liverpool

Liverpool

Finance Manager - Liverpool What's in it for you: £45,000 - £60,000pa Ongoing professional development and training Supportive and collaborative work environment Opportunities for career progression NMS Recruit is partnering with a highly respected Financial Services firm based in Liverpool to secure a Finance Manager. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: ·Develop and implement financial strategies aligned with business objectives. ·Oversee financial planning, budgeting, forecasting, and analysis. ·Manage and develop the finance team, ensuring efficient operations. ·Prepare and analyse financial statements, providing insights to management. ·Manage cash flow and treasury functions, optimizing working capital. ·Ensure compliance with financial regulations and accounting standards. ·Collaborate with other departments to provide financial support and analysis. ·Drive process improvement and automation within the finance function. Required Skills and Experience: ·Qualified accountant (ACA, ACCA, CIMA) with strong leadership skills. ·Proven experience in financial management and analysis. ·Excellent analytical and problem-solving abilities. ·Strong communication and interpersonal skills. ·Ability to build strong relationships with stakeholders. ·Advanced proficiency in financial software and systems. If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Telesales Executive

Chester

TELESALES EXECUTIVE Base Salary: £25k + Commission Location: North West Benefits: • Annual Bonus • Hybrid Working (after probation) • Attendance Bonus • Workplace Pension • 20 days' holiday, increasing up to 30 (one day per year) I am working with a Telecommunications company based in North West. Our client was founded in 1990's, they serve a diverse base of customers as they have a wealth of experience and know-how in finding the right solution. Our client provides a range of services including mobile phone communications, vehicle tracking, voice telephony, and other data products. About the role: On a day-to-day basis, you will be communicating with the field-sales team and the role will consist of making outbound cold calls to book appointments for the Business Development Managers. You will be cold-calling potential customers, qualifying new leads, actively pursuing dormant prospects with the aim to establish the decision-makers whilst building and maintaining your own pipeline. Experience required: • Proven experience in a telesales role • Being a hard worker, proactive and enthusiastic • Team worker in sales-oriented environment • Self-motivated, confident and capable of using their own initiative. • Ability to identify and create opportunities. • Excellent organisational and time management skills • An ability to speak to senior managers in large organisations to generate business leads and appointments. • A willingness to make numerous calls with the resilience to cope with challenges and objections. • Must be highly skilled with good experience in a telesales role Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Senior Fibre Planner

Birmingham

NMS Recruit are seeking an experienced Senior Fibre Planner for an exciting opportunity working with a thriving ISP. The Senior Fibre Planner is responsible for all Planning activities in their assigned region, overseeing Fibre Design staff, design civils and fibre-optic infrastructure. This must be performed to agreed install methodologies and techniques, which are cost-effective and fit-for-purpose, within timescales that are suitable both for the company and the customer. Responsibilities • To design suitable civils and fibre optic infrastructure which are cost-effective, fit-for-purpose and, where required, future-proof. • To ensure all fibre records are maintained and updated accurately within their region. • To forecast CAPEX and OPEX requirements of designed infrastructure projects. • To produce detailed industry-standard documentation of that design. • To help develop, implement and champion network topologies. • To drive consistency, quality, suitability, and cost-effectiveness. Experience • Detailed understanding of all aspects of civils route planning • Detailed understanding of all aspects of fibre planning • Ability to understand and produce detailed industry-standard level of survey, installation, and as-built documentation • Knowledge and understanding of lit fibre services • FTTP methodologies and design • Working knowledge of GIS software, APX, GComms, GE Smallworld or similar. • Full understanding of UK local and national authority regulations in respect to civil engineering works Driving licence Benefits £50,000 - £55,000 DOE Car allowance 25 days holiday plus bank holidays Birthday off Death in service additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Senior Accountant

Wilmslow

Senior Accountant - Wilmslow What's in it for you: £45,000 - £50,000pa Opportunity to make a significant impact on the business Career development opportunities Collaborative and supportive work environment NMS Recruit is partnering with a highly respected Accountancy firm based in Wilmslow to secure a Senior Accountant. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: Maintaining accurate and up-to-date financial records Preparing and filing tax returns (VAT, Corporation Tax, etc.) Managing accounts payable and receivable Preparing financial reports and analysis Assisting with budgeting and forecasting Ensuring compliance with accounting standards and regulations Required Skills and Experience: Qualified accountant (ACA, ACCA, or CIMA) or equivalent Strong knowledge of UK accounting principles and practices Proficiency in accounting software (e.g., Xero, QuickBooks) Excellent analytical and problem-solving skills Attention to detail and accuracy Strong organisational and time management skills If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Tax Accountant/Tax Advisor

Chester

Tax Accountant/ Tax Advisor What's in it for you: £35,000 - £65,000pa Opportunity to make a significant impact on the business Career development opportunities Collaborative and supportive work environment NMS Recruit is partnering with a highly respected Accountancy firm based in Chester to secure a Tax Accountant/ Tax Advisor. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: You must research, analyse and interpret changing tax legislation in both the UK and overseas Meet with clients and collate information Work with tax law and revenue provisions Liaise and negotiate with HMRC on behalf of the client Create tax strategies for clients and planning their financial futures Carry out detailed computations to calculate tax liability and advise how to minimise a client's liability Establish and structure family trusts Estate planning and advising on tax residence and domicile matters Required Skills and Experience: ACCA or CIMA qualified or part qualified accountant CTA Qualified is preferred but not essential Strong knowledge of UK accounting principles and practices Proficiency in accounting software (e.g., Xero, QuickBooks) Excellent analytical and problem-solving skills Attention to detail and accuracy Strong organisational and time management skills If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan .jones @nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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On Trade Account Manager

Manchester

Manchester - On Trade Account Manager - Whisky Our client started on a quest to create the perfect whisky, with a simple idea that came from a premium blend that is well balanced and that delivers a memorable experience to every bottle. Finished in premium Sherry casks from Spain. This process imparts that the whisky is a rich, fruity flavour, now with a global footprint we are keen to hire an experienced Sales Account Manager to secure new listing in London. The Role • Responsible for brand activation and facilitating commercial deals in both the on- and off-trade predominantly in Manchester, Liverpool & Leeds. • Achieve new listings that drive the rate of sale in bars, clubs and restaurants. Liaise with the route-to-market Partner Managers to ensure product availability and accessibility across your account base. • Facilitate brand launches, consumer & staff tastings and trainings. • Maintain and manage on-trade accounts with regular visits and a clear vision for both back bar and cocktail menu listings. • Provide feedback on competitor activities and market trends in target accounts Experience • Dynamic self-starter, highly motivated and eager to achieve success • Experience in a sales / commercial environment • Understanding of both the on- and off-trade channels, with extensive knowledge of the North West market • Confident in talking about the whisky category, trends and cocktails • Highly organised and takes a planned approach to work • Manages own time well. Benefits • Salary up to £38k + OTE • 33 Days holiday • Phone, Laptop • Travel expenses To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Senior Accountant

London

Senior Accountant - London What's in it for you: ·£60,000 - £75,000pa ·Opportunity to make a significant impact on the business ·Career development opportunities ·Collaborative and supportive work environment NMS Recruit is partnering with a highly respected Accountancy firm based in London to secure a Senior Accountant. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: ·Maintaining accurate and up-to-date financial records ·Preparing and filing tax returns (VAT, Corporation Tax, etc.) ·Managing accounts payable and receivable ·Preparing financial reports and analysis ·Assisting with budgeting and forecasting ·Ensuring compliance with accounting standards and regulations Required Skills and Experience: ·Qualified accountant (ACA, ACCA, or CIMA) or equivalent ·Strong knowledge of UK accounting principles and practices ·Proficiency in accounting software (e.g., Xero, QuickBooks) ·Excellent analytical and problem-solving skills ·Attention to detail and accuracy ·Strong organisational and time management skills If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Financial Controller

London

Financial Controller - London What's in it for you: ·£85,000 - £110,000pa ·Opportunity to make a significant impact on the business ·Career development opportunities ·Collaborative and supportive work environment NMS Recruit is partnering with a highly respected Financial Services firm based in London to secure a Financial Controller. This is a full-time opportunity for a strategic financial leader. People have previously described this business as career-defining. The support and growth opportunities here, we have never seen elsewhere. If you are looking to join a business that promotes internal progression and puts 110% into its staff, this is it. Key Responsibilities: ·Oversee the day-to-day financial operations, including accounting, budgeting, forecasting, and reporting. ·Manage and develop the finance team, ensuring efficient and effective performance. ·Prepare and analyse financial statements, providing insights to support decision-making. ·Develop and implement financial controls and procedures to safeguard company assets. ·Manage cash flow and treasury functions, optimizing working capital. ·Ensure compliance with financial regulations, tax laws, and accounting standards (UK GAAP, IFRS). ·Collaborate with other departments to provide financial support and analysis. ·Drive process improvement and automation within the finance function. Required Skills and Experience: ·Qualified accountant (ACA, ACCA, CIMA) with extensive experience in a financial controller role. ·Strong leadership and people management skills. ·Excellent analytical and problem-solving abilities. ·Advanced financial modelling and reporting skills. ·In-depth knowledge of UK GAAP and IFRS. ·Strong commercial acumen and business partnering skills. ·Proven ability to manage complex financial projects. If you are a highly motivated and results-oriented finance professional with a passion for driving business growth, we encourage you to apply. To apply, please send your CV and cover letter to dan . jones @ nmsrecruit . com Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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NMS Media

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Growth surge for NMS Recruit’s Telecoms Sales Division

​RAPID expansion of the UK Telecoms industry is powering up specialist recruiters NMS Recruit to a predicted year of significant growth.Already in pole position for high-speed delivery of vital jobs in the sector, focus is now on filling a nationwide need for sales roles, largely due to further massive movement in the provision of full-fibre broadband and its impact on the economy and the environmentTo service this huge client demand, NMS Recruit has embarked on its own expansion path for its Sales Division, based at the company’s Wirral headquarters of Burton Manor.Already, the Sales team has doubled in size over the past 12 months and, headed by Divisional Manager specialist Alex Drury, the business is expecting this move will greatly contribute to its turnover tripling within the coming year. Operations Director Lisa Carew explained: “Ongoing plans for new installations of full-fibre networks and high-speed cable broadband throughout the UK - and operators’ commercial recruitment campaigns - have taken us to high levels of activity. “We’re in a situation where the Telecoms industry climate is constantly changing, opening up more doors of opportunity for employment. In recent years, we’ve experienced a huge boost to the UK jobs market with new installations of full-fibre networks and high-speed cable broadband - but now we’re looking at even greater real growth in the sector over the next three years.“There’s already been a whole stream of job openings, from roles for engineers, planners and surveyors to project and operational managers, technical co-ordinators and office support staff. However, the greatest impact on our business at the moment is through our Telecoms Sales Division as we work in partnership with Internet Service Providers,  IT specialists and Managed Service Providers to fill their increasing number of vacancies.”NMS Recruit took a forward leap in activity in the early post-Covid years when investment in broadband connectivity spurred jobs growth due to nationwide working from home arrangements, greater focus on supply to rural and hard-to-reach areas and a boom in TV streaming.Lisa added: “As a result, since 2020 we have seen year-on-year growth, each period from then onwards seeing our turnover tripling. Already, 2023 figures for the half-year are extremely positive and likely to show even greater significant growth by the year end.”The latest additions to Alex’s team in the Sales Division are Recruitment Consultants Jayden Crimp, Danny Mongan and Louis Frost.Alex said: “Jayden, Danny and Louis have become vital members of our expanding division at NMS as our focus is firmly fixed on the growing demand for sales roles in the Telecoms and IT industry.“We are operating in a fast-moving environment that’s constantly changing and advancing. Full-fibre development is helping to resolve issues of slow internet speed and greater productivity for a remote workforce still operational post-Covid and whose former reliance on work travel - many of them living in remote, rural areas - has actually begun to reduce carbon emissions.“The delivery of the right people to fill Sales roles is therefore crucial to the successful operation of clients such as Internet Service Providers, many of the smaller ones now beginning to take a bigger share of the marketplace.”
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Russell Taylor Group unveils new Training Academy

RUSSELL Taylor Group has begun a major new initiative to equip its workforce with the skills to strengthen the economy.Now with its own Training Academy, the company is expanding its “home-grown” talent focus to train, develop and up-skill its recruitment teams - from apprentices just joining the business to existing staff on a route to senior management roles.Among delegates on the first programme are 10 new trainees recently taken on by Burton Manor-headquartered Russell Taylor Group, its Wirral-based subsidiaries Recruit Right and NMS Recruit and Perpetual Partnerships, based in Knutsford.The intensive course, running from now until November, is being held at Burton Manor and led by Russell Taylor Group’s training partner Andy Cain, a recruitment specialist with industry experience spanning more than 25 years.Company chairman Peter Russell said: “A workplace strategy of training and developing our own home-grown talent to become the white-collar workforce of the future has been at the forefront of our operations since business start-up 17 years ago. In this period, we’ve supported more than 50 apprentices, many of whom have stayed with us to become key players and senior managers.“However, the new Training Academy has taken our focus to the next level as we plan another ambitious expansion pathway for the business. By further investing in talent and training, we recognise that our people are our most important asset. They belong to the future of our business - as we continue to grow so do they.“And for employers working with us to recruit labour, it means we can open up greater doors of opportunity to provide them with the right workforce with the right skills to make their businesses flourish.”The Russell Taylor Group Training Academy will take recruiters through a programme of workshops covering marketplace activity and its current challenges, sales techniques, negotiation, developing client relationships, regulatory compliance and, finally, leading them to a detailed presentation to their managers.Andy Cain, pictured with some of the trainees, said: “The course is intensive, as it needs to be in an industry like recruitment which is fiercely competitive. “The world of work has changed virtually beyond recognition over the past few years so it’s vital that recruiters are equipped with the knowledge and training to perfectly match employers’ current needs with the skills of those seeking work.“The academy workshops are all about success – for Russell Taylor Group and its workforce and for the impact they will have on business’ future hiring processes.”Russell Taylor Group managing director Rob Kurton added: “Having an expertly-trained team of recruiters has never been more important than now.“As a business, we have come through a challenging couple of years in all our operational sectors of recruitment – from technical, engineering and construction through telecoms, energy and sales to industrial and commercial – and forecasts for this year and onwards are looking good.“However, we have a situation nationally where skilled job-seekers are in charge of the labour market and likely to stay that way for the foreseeable future. The Training Academy will now see our recruiters uniquely placed to make successful inroads into plugging some of these skills gaps as we all work to rebuild the UK economy.”
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The Talent Tent for girls who want to aim high

RECRUITMENT specialists from Russell Taylor Group and NMS Recruit have been encouraging girls to aim high for their job goals as they joined Merseyside Police for the first Leasowe United Community Day on Wirral. Led by group chairman Peter Russell, they also partnered up with local training providers and community groups to introduce young women living on the Leasowe estate to life-changing opportunities and inspire them to take their first career steps. The community day, held at Leasowe Recreation Centre, had evolved from work by Constable Alison Inman and Constable Claire Ryan, from the force’s Wirral Community Team, and aimed at creating safer communities and greater opportunities for the estate’s young people. Top sporting action also formed part of the Leasowe United project as around 150 young sportswomen, aged between 12 and 17 from all over Wirral, competed in an all-female football tournament, designed to build their confidence and realise their potential both on and off the pitch.  Operating from the ground’s Talent Tent, Peter and his team - group HR manager Jennifer Scott, Manufacturing Division manager Kelly Newell, Hannah Williams, who runs Scientific Division’s Certification Desk, Isaac Hayes, a former apprentice and now labour co-ordinator, along with Zoe Beard, business support co-ordinator with Russell Taylor Group subsidiary NMS Recruit - gave valuable one-to-one advice to the girls to help set them on the road to further education, apprenticeships and employment. Peter said: “It was an amazing day and a delight to see so many girls showing their competitive spirit and really giving their all to a full day of high-action football. “With our support team of coaches, inspirational achievers and employment recruiters, our role there was to help channel the girls’ energy and skills into the next important stage of their lives - the development of their careers. “Hopefully, we helped to kick-start employment goals and make a difference to the future of these young people.” Merseyside Police Chief Constable Serena Kennedy added: “Merseyside Police are committed to working with our partners and communities and Leasowe United is a great example of what can be achieved when working together. “Initiatives like this that offer our young people an opportunity to bring all their potential to the fore are so important. I hope this inspires them to embrace new challenges and to take the steps to further education or into the world of work.” Russell Taylor Group, main sponsor of Leasowe United, was joined in the Talent Tent by its professional partners Willaston Physio, who provided a physiotherapy service throughout the day for the young players, while The Hive Youth Zone, also supported by the business, had qualified youth workers on hand to give advice about a full range of issues affecting young people to raise their aspirations and confidence.    

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Distance no object as NMS bridges 8,000-mile recruitment gap

THE perfect job may have been more than 8,000 miles away – but distance was no object for NMS Recruit achieving Shannon Gray’s dream of a new start for her family by working in the UK’s booming Telecoms fibre industry. Within only a matter of days of making the decision to find employment here, Shannon was planning a life-changing move to Manchester from their home in South Africa. A chance CV posted online, picked up inside an hour by NMS principal consultant Rachel Powell (pictured, left, with Shannon), an internet interview date the following day – and Shannon had a job offer two days later. Now settled and happy in her role as a Fibre Planner with network provider Freedom Fibre at their headquarters in Irlam, she said: “Starting this job has been an absolute dream come true. “Although I am still battling with the emotional roller-coaster of moving so far away, being here is like a home from home. “At first I was shocked as it all happened really fast but, at the same time, I was so excited. Rachel has literally helped me and my family achieve our dream of coming to the UK.” Shannon’s career in fibre planning and design began five years ago. She started out, she says, knowing absolutely nothing about the growing industry in South Africa but “fell completely in love with it”. However, she and her husband both agreed to pursue a life in the UK for themselves and their young son – but where to start? She explained: “I decided to take a chance on sending out my CV to companies in the UK Telecoms industry. I saw a position for a Senior Fibre Planner and, although I didn’t have the years’ experience required, I thought I would give it a go and emailed it. “This is where my journey began. Rachel responded within an hour, asking if we could have an online Teams meeting – she liked my CV, she said, and there could be some other opportunities I could apply for. I was so happy.  “Rachel decided to take a chance on sending my CV to Freedom Fibre and the very next day I was given an interview date. Two days later I had got the job.  “Accepting it was a difficult decision to make but we realised this was our opportunity to have a better life, especially for our son. I had to make the journey here by myself - probably the hardest thing I’ve ever had to do.  “Leaving them both behind wasn’t easy but knowing I was being helped by Rachel, as well as starting work for an amazing company, helped ease the process. From the very beginning, she was an absolute blessing. She was so hands-on, explained everything and kept me in the loop all the time. I couldn’t have asked for a better person to have helped me land this position.  “Professionalism isn’t even a word I can use to describe her way of working as she is way more than that - I have made a really good friend as well!” Lisa Carew, Operations Director at NMS Recruit, added: “The rapidly-moving digital world in which we operate means we can now fast-track employers and job-seekers into employment. “Going the extra mile – in this case more than 8,000 of them – and setting Shannon and her family on the road to a new life has been a very rewarding experience for Rachel and the team here at NMS “However, creating that perfect fit for Freedom Fibre and Shannon was more than a job-matching exercise. It was a unique challenge and one where Rachel’s people skills and precise knowledge of the Telecoms market brought such a speedy, successful result for everyone.” Four months into her role at Freedom Fibre, Shannon looks back on the vital support she’s had from her employers, from the HR team who helped ease her in to a new life so far away from home – both from a workplace and personal perspective – to her friendly and helpful colleagues. She said: “I work with an amazing team and we have gelled well together. I absolutely love what I do and working for a company like this is beyond what I could have ever have hoped for. “Words can’t describe how grateful I am for everyone taking the chance on me. It has been such an adventure.” Praising Shannon for her life-changing actions, Keith Vicary, Head of Fibre Design at Freedom Fibre, said: “Overcoming the extremely difficult circumstances and the emotional roller-coaster of experiences to make a new start here - especially during those early days - is testament to Shannon’s character, her desire to succeed and total commitment to providing a new and more stable life for her family. She has come through with flying colours. “Shannon has quickly become an integral and reliable part of our design team and her bubbly personality is infectious. She’s a real asset to Freedom Fibre and a role model for others with similar ambitions. “She’s also proof that women, in this male-dominated industry, do have a rightful and valued place alongside their male colleagues.”