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Commercial

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Latest Jobs

1st/2nd Line Support Field Engineer

St. Albans, Hertfordshire

A fantastic opportunity has arisen for a 1st/2nd Line Support Field Engineer to join a Telecoms and IT provider based in South of England. The role will be accountable for supporting customers answering and resolving technical queries. The successful candidate will need to be self-motivated and be able to work independently and as part of a wider team. The Support Field Engineer responsibilities will be to provide technical troubleshooting solutions which include resolving network issues, configuring operating systems and using remote managements tools to provide immediate support. Responsibilities Answering incoming customer calls. Dealing with technical faults via an electronic ticketing system. Taking ownership of issues to resolution. Helping customers to troubleshoot issues they have and where necessary using third party portals to log faults and keep customers informed every step of the way. Managing these requests via an in-house CRM/ticketing system. Required to visit customer sites for resolution/installation of solutions. Required to work with other departments to provide pre-sales support as and when required. Diagnose and troubleshoot technical issues, in accordance with job role performed (1st/2nd/3rd or NOC). Research and identify solutions to software and hardware issues. Prioritise and manage several open tickets at one time, monitoring customer responses and any upcoming SLA events. Provide prompt and accurate feedback to customers. Ensure that Ticket notes are updated accurately including detail. Prepare accurate and timely reports for management as and when required. Maintain professional relationship with clients at all times From time to time, you may be required to work out of hours in the resolution of issues. Experience IT helpdesk experience, preferably with external customers and working remotely Windows Server Estates - Microsoft Server Environments, Exchange/File Servers/Domain Servers/DHCP Desktop support, Desktop setups/Desktop Applications etc Network Infrastructure, Data switch/Router setup and support/Cabling formats/Coms room environments MS 365 Products and suites - Office 365 / MS 365 Teams/SharePoint/Identity and Access Management/Threat Protection/Device Management Microsoft Teams (including telephony and direct routing) Peripheral Equipment - Printers setup/WiFi/Web Filtering/AV etc. Benefits £22,000 - £26,000 DOE Flexi working. 23 days annual leave plus bank holidays, increases with length of service Additional benefits To be considered for this fantastic opportunity please email and up to date CV. If you don't receive a response within 5 working day please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Part Time HR Business Partner - 15 hours

Yeovil, Somerset

A Part Time HR Business Partner is required for this successful and growing HR & Business Consultancy. This role is working 15 hours a week (over 2 days ideally, 3 days maximum) You will have a hybrid role of working from home 1 day a week and being client based 1 day a week Your main focus will be to support this company with their growth plans and support all their people needs. To be suitable for this role you will be a HR Business Partner and have experience in: HR change HR project management Attracting talent in a tough market and high growth Retention / benefits strategies Developing and delivering a full people strategy This role would suit a candidate who is based within the Yeovil area. This role is offered on a 6 month contract initially with a view to being extended to a permanent contract for the right role and attracts a salary of £45,000 - £50,000 per annum pro-rata Email your CV today to be considered for this great opportunity - if you do not hear from us within 10 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Business Intelligence Developer - Remote Working

Manchester, Greater Manchester

A fantastic opportunity has arisen to join a rapidly growing telecoms business with an excellent culture. My client is seeking a talented and experienced Business Intelligence Developer with a flexible approach and keen to work with new technologies. You can be based anywhere in the UK for this opportunity and must have a strong internet connection as you will be working from home. Responsibilities Develop and maintain Panoply/AWS Data Warehouse Develop and maintain ETL pipelines Develop Power BI reports as and when required Manage the day-to-day operations of the BI stack, including MS Power BI environment Champion the development & implementation of the new reporting infrastructure Drive better understanding of the value of data within the business and contribute towards improvements in data management and data quality Identify and develop opportunities for more effective data usage in the business Be pro-active in suggesting and proposing creative solutions or new technologies to support the business Develop and maintain effective and proactive relationships with all stakeholders Experience Minimum 3 years' experience in a Business Intelligence / BI Developer role Demonstrable experience in ETL development Experience of building front end BI solutions / dashboards using reporting and visualisation tools such as Power BI or similar Coding skills using Python, R or other (desirable) Expert knowledge of SQL Solid understanding of the fundamental principles of data warehouse design (Facts, Dimensions, Star Schemas etc) In-depth knowledge of design, development and management of RDMS and data warehouse Business analysis skills Very strong interpersonal skills including facilitation and coaching and able to lead and influence Highly diligent in ensuring accuracy and consistency Willing to undertake further training to fulfil the requirements of the role Benefits Up to £45,000 DOE Pension Remote working Additional benefits To be considered for this fantastic opportunity please send an up to date CV. If you don't receive a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Business Intelligence Developer - Remote Working

Colchester, Essex

A fantastic opportunity has arisen to join a rapidly growing telecoms business with an excellent culture. My client is seeking a talented and experienced Business Intelligence Developer with a flexible approach and keen to work with new technologies. You can be based anywhere in the UK for this opportunity and must have a strong internet connection as you will be working from home. Responsibilities Develop and maintain Panoply/AWS Data Warehouse Develop and maintain ETL pipelines Develop Power BI reports as and when required Manage the day-to-day operations of the BI stack, including MS Power BI environment Champion the development & implementation of the new reporting infrastructure Drive better understanding of the value of data within the business and contribute towards improvements in data management and data quality Identify and develop opportunities for more effective data usage in the business Be pro-active in suggesting and proposing creative solutions or new technologies to support the business Develop and maintain effective and proactive relationships with all stakeholders Experience Minimum 3 years' experience in a Business Intelligence / BI Developer role Demonstrable experience in ETL development Experience of building front end BI solutions / dashboards using reporting and visualisation tools such as Power BI or similar Coding skills using Python, R or other (desirable) Expert knowledge of SQL Solid understanding of the fundamental principles of data warehouse design (Facts, Dimensions, Star Schemas etc) In-depth knowledge of design, development and management of RDMS and data warehouse Business analysis skills Very strong interpersonal skills including facilitation and coaching and able to lead and influence Highly diligent in ensuring accuracy and consistency Willing to undertake further training to fulfil the requirements of the role Benefits Up to £45,000 DOE Pension Remote working Additional benefits To be considered for this fantastic opportunity please send an up to date CV. If you don't receive a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Business Systems Developer - Fibre (Remote)

Manchester, Greater Manchester

A fantastic opportunity has arisen to join a rapidly growing telecoms business with an excellent culture. My client is seeking a talented and experienced Business Systems Developer with a flexible approach and keen to work with new technologies. Responsibilities Design client-side and server-side architecture. Develop databases, backend applications and appealing front-end UI. Create and maintain systems documentation. Explore options to use off the shelf or readymade software applications to complete projects in shorter timeframe if appropriate. Quickly learn and configure off the shelf or readymade software applications. Write effective APIs. Integrate with external systems and SaaS application using API. Help to manage and maintain current business applications. Troubleshoot, debug and upgrade software as required. Participate in development review process, including code review. Help to prepare technical requirement documentation, work breakdown structure and estimations. Assist in risk identification and preparing mitigation plan. Experience Proven experience in a similar role. Experience of software development in telecommunications would be an advantage. Experience in developing and managing databases and backend applications. Ability to use APIs to allow integration between applications. Front-end UI or web design skills. Knowledge of systems security and data protection. Agile or similar methodologies experience would be an advantage. Strong analytical and problem-solving skills. Ability to perform and deliver results under pressure. Keep up to date with industry trends and developments. Benefits Up to £45,000 DOE Pension Remote working Additional benefits To be considered for this fantastic opportunity please send an up to date CV. If you don't receive a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Business Systems Developer - Fibre (Remote)

Colchester, Essex

A fantastic opportunity has arisen to join a rapidly growing telecoms business with an excellent culture. My client is seeking a talented and experienced Business Systems Developer with a flexible approach and keen to work with new technologies. Responsibilities Design client-side and server-side architecture. Develop databases, backend applications and appealing front-end UI. Create and maintain systems documentation. Explore options to use off the shelf or readymade software applications to complete projects in shorter timeframe if appropriate. Quickly learn and configure off the shelf or readymade software applications. Write effective APIs. Integrate with external systems and SaaS application using API. Help to manage and maintain current business applications. Troubleshoot, debug and upgrade software as required. Participate in development review process, including code review. Help to prepare technical requirement documentation, work breakdown structure and estimations. Assist in risk identification and preparing mitigation plan. Experience Proven experience in a similar role. Experience of software development in telecommunications would be an advantage. Experience in developing and managing databases and backend applications. Ability to use APIs to allow integration between applications. Front-end UI or web design skills. Knowledge of systems security and data protection. Agile or similar methodologies experience would be an advantage. Strong analytical and problem-solving skills. Ability to perform and deliver results under pressure. Keep up to date with industry trends and developments. Benefits Up to £45,000 DOE Pension Remote working Additional benefits To be considered for this fantastic opportunity please send an up to date CV. If you don't receive a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Finance Assistant - Purchase Ledger

Chester, Cheshire

A fantastic opportunity has arisen to join a rapidly growing company based in Chester within their finance team. Working within the head office support team you will be responsible for updating and maintaining the company's Purchase Ledger across the group. You will also support with reconciliation work and other accounting duties due to the demands of the business. This is a permanent role offering a basic salary of £21,000 - £23,000 per annum depending on experience. To be suitable for this role you will have previous accounts experience including reconciliation skills and a working knowledge of accounting systems. You must have an excellent working knowledge of Microsoft Office at an advanced level. Due to the location of the role you must have your own transport. If you are an enthusiastic and highly motivated individual looking to join a business with great long term career opportunities then this is the role for you! Email your CV today - if you don't hear with 10 working days, please assume you have not be successful on this occasion. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Corporate Receptionist

Chester, Cheshire

A Corporate Receptionist is required for this leading finance business based in Chester City Centre. You will be the face of the business and will be key in welcoming visitors to the company whilst being responsible for a range of administration duties including: To effectively handle inbound & outbound calls, fielding to relevant departments Act as host to guests - providing a warm welcome to clients, and internal and external stakeholders in a friendly and professional manner, ensuring their needs are catered for. Support for remote and visiting international senior executives from the companies other offices, Global Advisors and their affiliates. Preparing meeting rooms including organising catering and refreshments as required. Performance of some PA duties in terms of diary organisation when required. This role offers a salary of £22,500 - £25,000 per annum plus benefits. Hours of work are Monday 8.30am- 5.00pm and Friday 8.30am -4.00pm To be suitable for this role you will have worked in a corporate Reception role previously for example Accountants, Solicitors or similar, have strong administration and IT skills and enjoy being the face of a highly professional organisation. Email your CV today be considered for this great role - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Accounts Administrator

Neston, Cheshire

A Finance Administrator is required for this well established company based in Burton near Neston. You will provide administrative support to the finance team - duties will include sending invoices, inputting timesheets, answering calls, liaising with customers both internal and external and general admin support duties as and when required. Hours of work are Monday - Thursday 8.30am - 5.30pm & Friday 8.30am - 4.00pm. This is a permanent role offering a salary of £18,000-£20,000 per annum, 25 days holiday plus bank holidays and your birthday off as an extra day, amazing office location and free onsite gym. To be suitable for this role you will have previous experience within an accounts function, have excellent IT skills and be a confident communicator. Due to the location of the company, you must own your own car. Email your CV today to be considered for this role - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Project Manager - Fibre (Remote Working)

London, England

A fantastic opportunity has arisen for an experienced Project Manager to join a rapidly growing telecoms business. You will be working as part of a team to deliver fibre networks across the UK including complex connections through the planning, executing and evaluating projects in line with pre-determined timelines and budgets. Responsibilities Management of technical, business and resourcing projects. Management of assigned resources as appropriate to the implementation of project related activities. Prepare and maintain all project documentation such as initiation, delivery plans and budgets. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. Risk and issue identification and management. Deployment planning, management and transition to live operation. Ensure deliverables meet required quality standards. Develop and maintain a communications plan and keep the business communities appraised of project plans and related implications. Essential Experience 5 years of Telecoms Project Management experience, including a working knowledge of optical fibre cable installation and splicing. Able to develop effective relationships with clients and delivery partners. Able to balance the financial, quality, people and customer expectation related risks. Effective in anticipating and understanding customer expectations and ensure customer requirements are met and expectations appropriately managed. Effective communication and planning skills. Able to solve problems in a measured and creative way. Undertake tasks with a positive attitude and respond well to management and client requests. Able to summarise the project progress to external clients and internal and complete project close down reporting. Desirable Streetworks and associated notice system with a working knowledge of the New Road Street Works Act. Knowledge of Physical Infrastructure Access (PIA). Knowledge of Prince 2 project management methodology Knowledge of ISO 9001 and 14001 Benefits £40,000 - £50,000 DOE Car Allowance Additional Benefits Remote Working To be considered for this fantastic opportunity please email and up to date CV. If you don't receive a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Sales Account Manager - Immediate Start

North West London, London

Our client was established several years ago and is today is recognised as a prominent UK supplier/ wholesaler to GPs, Clinic and Hospitals, Distributing over 10,000 branded consumables and equipment, our client is also a leading manufacturer of over 1300+ of their own brand label supply lines including everyday consumables Reporting to the Head of Sales and working alongside Sales and Customer Service, we are looking for an enthusiastic Account Manager / Business Development Executive to contribute in generating sales for the business. You should have a professional and confident telephone manner with the ability to sell and close deals over the phone. Contact potential customers to inform them about products and offers Manage a number of existing client accounts Answer questions about products or the company Ask questions to understand customer requirements and close sales Ensure all leads are contacted in a timely manner , maximising all opportunities to sell Prospect and proactively make outbound calls, selling the company's products and services Ensure minimum sales conversion rates, SLA'S and the required ROI levels are achieved Requirements: Minimum of 1-2 Proven years experience as a Sales / Acc Managment Target driven with a proven track record of successfully meeting sales target preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and Microsoft Office Ability to learn about products and services and describe/explain them to prospects Ability to self-manage and follow-up to ensure ongoing communication and engagement Numerate with attention to detail and accurate data input skills Desire and driven to "go the extra mile" to meet sales target and facilitate future sales Excellent communication and interpersonal skills Outstanding negotiation skills with the ability to resolve issues and address complaints Excellent written and verbal English skills Benefits: Full training and ongoing backing to ensure targets are met and surpassed A generous bonus to those to exceed targets on a regular basis Pension Scheme On Site Parking Excellent working environment / brand new offices Accessible and supportive management To apply, please send a copy of your CV and a covering letter or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Business Development Manager - On Trade - Beers

City of London, London

An exciting opportunity has arisen for an experienced On Trade Sales Executive to join our client's fantastic business, our clients principles are to brew fantastic beer everyone can enjoy, They currently produce three beers, a pilsner lager, an IPA and a CBD lager. The Role We're looking for experienced, motivated people with a desire to grow the estate in London. You'll need to achieve sales goals for revenue and volume growth, visiting brewery accounts as well as tracking and monitoring sales growth. Submitting sales reports, opening new accounts and assisting distributor partners / RTM's in promoting sales. Requirements More than 1 year of on/off trade experience in London or other major market. Accountable, detail orientated individual with good time management. Insight or access to new markets /could consider developing into. Driven by a desire to sell amazing beer to amazing people. To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Accounts & Finance Assistant

Chester, Cheshire

A fantastic opportunity has arisen to join a rapidly growing company based in Chester within their finance team. Working within the head office support team you will be responsible for updating and maintaining the company's Purchase Ledger across the group. You will also support with reconciliation work and other accounting duties due to the demands of the business. This is a permanent role offering a basic salary of £19,000 - £20,000 per annum depending on experience. To be suitable for this role you will have previous accounts experience including reconciliation skills and a working knowledge of accounting systems. You must have an excellent working knowledge of Microsoft Office at an advanced level. Due to the location of the role you must have your own transport. If you are an enthusiastic and highly motivated individual looking to join a business with great long term career opportunities then this is the role for you! Email your CV today - if you don't hear with 10 working days, please assume you have not be successful on this occasion. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Customer Service Executive

Hawarden, Flintshire

A great opportunity has arisen for a Customer Service Executive to join a well established business based in Ewloe, Nr Chester. Working in this vibrant team you will contact people to take details to get them set up for payroll. All the details are provided for you - you just need to call them and take all the information required. This role offers a basic salary of £20,000 per annum with a monthly bonus. This bonus is down to you and your success and can range from £200 - £1000 per month. Hours of work are Monday - Friday 8.30am-5.30pm (you may be required to work until 6.30pm on a Thursday but will then be given an early finish on the Friday. To be suitable for this role you will have great customer service skills, have a confident telephone manner and be driven to succeed. This role would suit candidates from a telephone based customer service role in financial services but all backgrounds will be considered. Email your CV today to be considered for this great opportunity - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Telecoms Support Engineer

Chester, Cheshire

Are you an experienced Support Engineer and looking to join one of the UK's leading Telecoms and Technology businesses then this is the role for you. My client is looking for a VOIP Support Engineer to work within it's vibrant office based in Chester. Duties will include: Answering incoming calls and electronic tickets raised by colleagues to resolve customer issues. Providing technical support via the telephone, email, and remote-control sessions. Taking ownership of customer issues to resolution. Assisting field-based engineers with project work and installations. Managing requests via our in-house ticketing system. Diagnose and troubleshoot technical issues, in accordance with job role performed. Research and identify solutions to software and hardware issues. Prioritise and manage several open tickets at one time, monitoring responses. Follow up with clients to ensure their Voice systems are fully functional after troubleshooting. To be suitable for this role you will have: An understanding of Voice Over IP (VOIP) & SIP. An understanding of Networking such as LAN & WAN. Experience working in a voice support environment on a service desk. Preferable experience in working on a range of telephony solutions including ISDN, Hosted, SIP and analogue services. Preferable experience of working on a VOIP based system such as Gamma Horizon or Cisco Broadcloud. Hours of work are Monday - Friday 9.00am-5.30pm with an element of home working when fully trained. This is a permanent role offering a salary of £24,000-£26,000 per annum depending on experience. Email your CV today to be considered for this role - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Trainee Telecoms Support Engineer

Chester, Cheshire

Do you have a passion for technology and looking to launch your career with one of the UK's leading Telecoms and Technology businesses then this is the role for you. My client is looking for a Trainee Telecoms Support Engineer to work within it's vibrant office based in Chester. Working within a dynamic team you will provide technical solutions to our customers and will ultimately be working in busy environment answering telephone calls and attending to support tickets of varying complexity and requirements. The key to your success is building strong internal relationships across the Group to increase your problem-solving skills. We are seeking an ambitious and customer focused individual to join our Voice Support Team. Previous experience is not essential as full training will be given but a passion for the technology industry along with a capacity to learn is essential. Hours of work are Monday - Friday 9.00am-5.30pm with an element of home working when fully trained. This is a permanent role offering a salary of £18,000-£20,000 per annum depending on experience. Email your CV today to be considered for this role - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Customer Service Adminstrator

Chester, Cheshire

A Customer Service Administrator is required for this successful and rapidly expanding company based on the outskirts of Chester. Based within a motivated, fast-paced team who take pride in their exceptional levels of customer support your main duties will include: Processing client information and uploading information onto internal systems. Handle incoming and outgoing telephone calls in a professional and courteous manner Handle payments and sensitive information To provide support to the wider team during busy periods. To develop and maintain strong relationships with other internal departments Any other administrative duties as required This role offers a basic salary of £20,000 - you will be rewarded with 20 days holidays plus Bank Holidays, pension and free parking. The offices are modern and open plan, with the company encouraging a positive and developmental environment. To be suitable for the role, you should have a proven background in administration gained within an office environment. You will possess strong time management skills and the ability to manage deadlines in a fast-paced environment. IT skills must include the use of Microsoft Office Word, Excel and Outlook. Due to the rural location of the company, you must have a full and clean driving license. Email your CV today to be considered for this great opportunity - if you do not hear within 5 working days please assume you have been unsuccessful on this occasion. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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Senior Audio Visual Installation Engineer

Preston, Lancashire

NMS Recruit are seeking an experienced Senior Installation Engineer to join an Award Winning AV Integrator based in the North West. This is a fantastic opportunity to join a rapidly expanding company that offers clear progression and development. Experience in all or some of the following brands, Crestron / AMX / Extron is essential, the role will see the successful candidate working on customer sites across the North of England. Operating as part of a busy team, the role involves the delivery of audio visual services to a wide range of customers across various sectors, higher education, health, hospitality, emergency services, museum and corporate A minimum of 2 years' practical experience in an audio visual installation role Good technical knowledge of audio visual systems (including RS232) Excellent soldering, crimp and terminating skills Experience in creative fault-finding and preventative measures Concise reporting on daily activities, for submission to project managers Good communication skills both verbal and written. The following is preferred but not essential: IPAF, PASMA, CTS-I accredited Crestron CTI-P101 programming certified CSCS/ECS card holder Experience of audio visual control systems Benefits £30,000 - £35,000 DOE Pension Company Van, laptop, phone To be considered for this excellent opportunity please email and up to date CV. If you have not received a response within 5 working days please assume your application has been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m

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NMS News


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BEST FEET FORWARD AS NMS RECRUIT SHINE A LIGHT ON VASCULAR DEMENTIA

THE team from NMS Recruit have been putting their best feet forward to shine a light on the heartbreaking disease of vascular dementia. Taking part in the Alzheimer’s Society’s sponsored Glow night walk through Liverpool’s docklands, they strode out to support the charity close to the hearts of recruitment consultant Lindsay Taylor and her family. The sponsored walk took place on Saturday 14th March. Lindsay’s mother Margy was diagnosed with vascular dementia four years ago at the age of 55. Lindsay said: “Our family has received an amazing amount of help and support from the Alzheimer’s Society since my mum was first diagnosed with vascular dementia. “There’s currently no cure but treatment can sometimes help slow it down by tackling the underlying cause. All we know is that it will get worse over time – and that’s why research is so important. “We are so grateful to everyone who joined us on the Glow walk and to those who have donated to the charity so the fight to drive out this terrible disease can continue. “This charity is very close to our hearts and every donation means so much to us all.” NMS Recruit, part of the Russell Taylor group of companies, was joined on the 4.5km Liverpool Glow walk by Jennifer Scott, the group’s HR, Quality and Facilities Manager, and they raised a total of £735. Lisa Carew, Operations Director at NMS Recruit, added: “The Glow walk was a great event and a fantastic way for all the team to get together and support Lindsay and her family by raising this huge amount for a very worthy cause.”

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NMS RECRUIT APPOINTS LISA CAREW AS OPERATIONS DIRECTOR

NMS Recruit Ltd has announced the appointment of Lisa Carew as its new Operations Director. Lisa joined the company as Operations Manager two-and-a-half-years ago and since then has been responsible for continuous growth in all NMS’ core operational areas, supplying permanent and temporary labour for the Commercial, Sales, Telecoms and Energy sectors. Rob Kurton, Managing Director at Russell Taylor Group, parent company of NMS Recruit Ltd, said: “Lisa’s appointment as Operations Director is a well-deserved promotion. Since taking over at NMS in 2017, she has built an excellent team and turned around the fortunes of the business. “She has led from the front from day one and, as such, has gained the respect of everyone who has worked with her. NMS has had an another excellent year and the future is very exciting indeed as we look to grow the company even further in 2020.” Lisa, based at the company’s headquarters at Burton Manor, Wirral, joined NMS with an impeccable reputation in the North West recruitment industry. She started her career 25 years ago as a raw recruit herself and went on to run her own business before heading up the NMS operation. She said: “I am absolutely delighted to have been appointed to this new role. It’s been a fantastic journey over the past two-and-a-half-years and I am very lucky to have found an amazing team that works so hard to support me in the growth of NMS. “I am proud of what we have achieved in terms of providing quality recruitment services and building great relationships with businesses both locally and nationally. We have plans to grow again next year and increase the NMS team further by another two or three consultants – so there are exciting times ahead.” As a subsidiary of Russell Taylor Group, NMS Recruit Ltd is part of Russell Taylor Holdings which this year became the fastest-growing privately-owned recruitment business in the UK as well as being named as one of London Stock Exchange Group’s 1,000 Companies to Inspire Britain.

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THE CHANGES AND CHALLENGES OF 25 YEARS IN THE RECRUITMENT INDUSTRY

TECHNOLOGY and its effects on the working world is moving on at such a rate that it’s sometimes hard to remember exactly what was going on yesterday – let alone 25 years ago. But that’s just what recruitment expert Lisa Carew has been doing as she looks back on a career spanning a quarter-of-a-century, a time of change and challenge for an industry where – operating in a fast-paced environment – people still come first. Lisa, Operations Manager at NMS Recruit, has seen the recruitment business from all angles, firstly as a raw recruit herself, then running her own business and now heading up an expanding company supplying permanent and temporary labour for the Commercial, Sales, Telecoms and Energy sectors. As part of the Russell Taylor Holdings group of companies, which is the fastest-growing privately-owned recruitment operation in the UK, Lisa’s appointment just over two years ago was key to driving NMS forward in its expanding marketplace in the North West, North Wales area and working UK-wide within Sales, Telecoms and Energy. She and her team of six, based at the company’s headquarters at Burton Manor, Cheshire, have had an exceptional period of growth during this period, providing specialist recruitment services within their Commercial, Sales and Telecoms Division. But exactly 25 years on from her first day in the job, the values on which she built her reputation still hold good – that quality drives any recruitment operation and that what’s important is knowing what makes a perfect fit between client and candidate. It’s going that extra mile, working out-of-hours to ensure the needs of each client are understood, what they are looking for in terms of skillset and culture fit and then matching job candidates accurately. Lisa, who was 21 when she started her first job in recruitment with Chester-based The Business Connection, learned her trade at a time when the big call centres began to make their mark on the office and commercial landscape in the North West – MBNA and M&S both setting up huge operations in Chester. She said: “I was working as an Account Manager for MBNA and there were 100 temps on site every day. There were plenty of candidates available for work – here was a major company locating to Chester for the first time and bringing to the area thousands of jobs with great benefits and packages. “Other companies just had to sit up and take note. The tone was set for greater expectations by employees over pay and conditions.” Looking back to those early days, it seems hard to understand how a workforce with no conception of technology managed to get vacancies filled. Employers advertised vacancies in local or national newspapers, trade press or job directories and there were no job boards, no websites and no social media. Lisa explained: “It was a world with no internet and hardly any mobile phones. The main direct contact we had with candidates being placed in jobs was via their home landline telephones. “From taking a job from an employer through to sending them a candidate’s CV could take at least a week. We were totally reliant on the postal service but sometimes it was actually possible to get crucial documents delivered by hand. And then there were the fax machines which, at the time, seemed cutting edge but now are like museum pieces.” After eight years at The Business Connection, Lisa set up her own company Brighter Choices, again in Chester, operating in office support recruitment. She said: “By now, the internet was becoming an increasingly powerful tool in recruitment but the business was becoming tougher with more agencies coming onto the market. “Emailing between agencies, employers and job-seekers was beginning to take away real relationship building opportunities, vital to the all-important match of skills, job culture and personality of the key players in the exercise. In this climate, there was also the added pressure of ensuring your credibility in an industry where personal contact with the clients hiring and the candidates applying for vacancies was diminishing.” However, Lisa stuck to her guns and put personal contact at the top of the workplace agenda for herself and her team, simply by just picking up the phone or having face-to-face conversations rather than relying totally on internet working. Recruiting, training, networking and running her own business stood Lisa in good stead for the move to her current role at NMS Recruit. She said: “I’d had many successful years in the recruitment industry, starting from scratch and then building and developing my own agency. However, I wanted to be part of a much bigger organisation and, when this opportunity arose, it was perfect - and it was time for a new challenge. “These challenges are enormous as even more recruitment agencies are now out there competing for business. “It’s a time of major change in the industry when, with addressing the skills’ gap high on most businesses’ priority list, there’s nothing more important than sourcing the right workforce for employers so they can retain people and build their skills to achieve economic growth. “Obviously, some of the greatest changes have come with new technology. Using social media for hiring purposes is now at an all-time high with 92 percent of companies using platforms such as Twitter, LinkedIn and Facebook for recruitment. “And today candidates are the ones often in the driving seat, able to command more than just the best salary they can get but the whole jobs package, such as flexible working and career development plans. Some are often receiving multiple job offers and, if an employer can’t offer what they are looking for, they’ll ultimately lose them to a competitor that can. “However, even in this candidate-driven market where speed is as essential to getting candidates in place as providing companies with good quality, highly skilled people, one crucial factor remains constant – the personal touch by recruiters to make sure fast turnaround should never mean quality of candidate selection ever becomes compromised. “Better to have the philosophy of providing employers with quality rather than quantity, even if it means not sending candidates if they are not the right fit. A short-term gain benefits no one. “Twenty-five years on, embracing all the changes and challenges of new technology, economic uncertainty and evolving workplace practices, it’s still the people who come first whether it be the employers filling vacancies, those looking for employment or our own staff.”

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POWER AND TECHNOLOGY JOBS TOP NMS RECRUIT'S "WANTED" LIST TO BRIDGE SKILLS GAPS

SOME of the hottest commodities on the employment market – due to their short supply in the Telecoms and Energy industries - are now high on the job-finding agenda of NMS Recruit. Turbine engineers for the power generation industry and audio visual (AV) technicians for a sector that’s growing faster than global GDP are currently topping the “wanted” list at a time when there’s an ever-increasing need in the UK to address skills shortages. And rewards are substantial for the professionals who realise they are in demand and – apart from carving out a successful careers – can ultimately become top earners. Lisa Carew, operations manager at NMS Recruit who is based at the company’s headquarters at Burton Manor, Cheshire, said: “Both industries are experiencing a growing demand for skilled people, but each for different reasons. “Power generation is typical of many sectors where an older workforce is reaching retirement age so their knowledge gained over a working lifetime could disappear with them, leaving a skills gap in the market. “Meanwhile, the AV market is growing at a pace to keep up with technological advances in areas that are expanding every day – in hospitality, the health sector, education and in retail along with business video conferencing the length and breadth of the country. “However, the common thread is that prime jobs are currently available with lots of potential for career progression. Added to that is the fact that being in demand means bigger windows of opportunity to earn more money.” Senior recruitment consultant Rachel Powell, who joined NMS Recruit specifically to launch its Telecoms and Turbine Engineering Division, said: “The power generation industry is hugely challenging not only from a commercial perspective but also because it’s one that operates in an extremely regulated environment. “Engineers who are working at oil and gas power stations - mainly on contract – therefore have to be highly skilled, have a strong work ethic and, importantly, are trained and certified to the highest Health & Safety standards. “But it means they are operating in a niche market where their expertise and skills are recognised and financially well rewarded.” For AV technicians, who install and operate visual, sound and lighting equipment and complete electrical wiring, programming and basic construction at sites including conference, event and shopping centres, hospitals, schools and universities, their demand is in a sector where the market for professional AV solutions and services is continually expanding.  What was expected to end 2018 as a $186 billion worldwide industry is now forecast to hit $230 billion in 2023, growing – at a 4.3 per cent compound annual growth rate - twice as fast as global GDP. Rachel explained: “AV is no longer just good to have and used for leisure-type purposes; it is changing the way business is carried out and giving companies and services in the health and education sectors a means of operating more efficiently via their communications networks. It is also allowing hospitality and retail concerns to give customers better experiences in their hotels, restaurants and shopping centres. “The AV market in the UK – particularly in London – is already massive and getting bigger. As the market grows so does the number of job vacancies to fill with skilled and reliable people, from junior technical staff starting out in their careers after finishing college to highly-experienced AV engineers trained to the exacting standards the industry demands.” Lisa added: “Interestingly, these jobs in Telecoms and Engineering would not necessarily have been an automatic first choice for people starting out on their career paths. They are jobs that have evolved over recent years as economic circumstances and technological advances have changed the face of the world of work.   “As a result, so many more doors of opportunity are now opening up to a new, modern workforce ready to bridge employers’ skills gaps and to create their own successful, challenging and well-paid careers.