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Latest Jobs

Audio Visual Installation/Service Engineer

Exeter

NMS Recruit are seeking experienced Audio Visual Installation/Service Engineers with strong experience in 100v line to join a world leading business in the Audio Visual Retail/Hospitality Industry. You will be passionate about delivering first-class installation and service cover in Devon and surrounding areas ensuring that work instructions are followed correctly, for both system installations and service works, and the associated works are completed to the required standard. Responsibilities Working alone to undertake sound system installation works and service calls in accordance with issued plans/job specific work instructions or as and when required part of a 2-person team, which may be working with another employed engineer or sub-contractor. Timely reporting to the Operations team or Project Manager where issues are encountered on site. Ensuring adherence to client requirements when attending sites, e.g. booking in, logging out etc. Accurate fault finding/diagnosis of audio/audio visual system issues and correctly reporting back to the technical team with recommendations if unable to resolve whilst on site. Ensuring authorisation is received from the technical support team to remain on site if a service call runs over the allocated time. As and when required, acting as lead engineer on behalf of the Project Manager on installations. Ensuring full and accurate completion of paperwork, including where required, marking up of plans and timely return of such documentation to the office. Undertaking tasks to support other engineers out in the field, eg delivery of equipment to site. Maintaining accurate stock records and levels of basic equipment on company vehicle. Completion of accurate health and safety documentation. Experience 2- 3 years experience within an audio visual installation/service role with 100v line exposure. Ability to work on own or part of a team. Physically fit and able, due to equipment to be installed, parking restrictions meaning that equipment may need to be carried, by hand, to the location. Comfortable working at height. Full driving licence, ideally having been held for more than 5 years'. Able to work away from home as and when required and at short notice. Experience of working on construction sites. Familiar in the use of power tools/hand tools and cutting equipment. CSCS/ECS Card and Asbestos Awareness qualification, but training will be given. IPAF/Pasma and Working at Height qualifications would be advantageous, but not essential as training will be given. Flexible regarding working hours. To accommodate the needs of our clients the successful candidate may be required to undertake works early morning eg 04.00 am or a late evening finish or overnight working Benefits Salary £30,000 - £35,000 DOE Holidays: 25 days per annum plus BH Additional holiday: 1 day for Birthday off Death in Service: 3 x basic salary Group Pension Scheme After probation sign off Cash plan Group bonus scheme Holiday purchase and buy back (capped at 5 days) Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Showroom Manager - Electric Bikes

Birmingham

Our client is a successful electric bike / e-mobility specialist based in Birmingham, through the showroom and online channels they offer high end exclusive brands. To support continued growth we are now seeking a Showroom Manager to run the store and build on the already successful business. The Showroom manager will be responsible for all operations and driving performance on site in a busy environment. Responsibilities ·Lead the showroom to deliver world class service and be an ambassador for all brands in the portfolio ·Lead by example and motivate the store team to achieve sales targets and KPIs. ·Ensure store profitability by managing sales and costs. ·Be a leader and responsible for your team, managing performance and helping with development goals. ·Make use of sales data to exploit merchandising and add on sales opportunities; working with the marketing team to drive footfall to the showroom. Person Specification ·You will be a problem solver, process driven and a great leader with a natural flair to inspire, motivate and lead a close team. ·You will have experience working with bikes, either in a retail or similar environment and knowledge around brands, specification, and industry trends to offer tailored advice to our customers. ·Have a proven track record in retail management and excellent commercial awareness to support your industry knowledge. ·Mechanical experience or training, such as Cytec qualifications or workshop experience would be beneficial but not necessary. To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Regional Account Manager - Spirits

England

Regional Account Manager - Spirits Our client is a growing, muti award winning drinks business on a mission to disrupt the drinks industry. The Role The Regional Account Manager will develop and manage an account base of customers within the independent on-trade space , along with managing the trade wholesale platform. This individual will focus to drive distribution, visibility and activation of the brands within the portfolio. Responsibilities ·Maintain existing account relations, while creating new business opportunities across the region. ·Identify business building opportunities, understanding Net Revenue and Margin contributions. ·Drive distribution, visibility and rate of sale of core brands within the portfolio. ·Partner with 3rd party brands on activations and brand building Person Specification ·Demonstrative experience of quality Account Management within the Spirits industry, including selling-in new products or range extensions. ·Experience of new business development within the On-Trade and Wholesale and/or Indy Retail sector desirable. ·Strong product knowledge spanning all categories of spirits, preferably along with an understanding of the craft spirits category. ·Strong numeracy, language and negotiation skills. ·Good IT competency, including Google Suite of apps along with ability to produce engaging presentations. ·Wine & Spirit Education Trust (WSET) Qualification at Higher Level would be desirable, as would degree level education. Please note the successful candidate can be located in the following areas, Bristol, Cardiff, Bath, Gloucester Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Business Development Manager

Hampshire

Business Development Manager (Field Based) Package: £30k-£40k basic salary plus car allowance Location: England I am representing a rapidly expanding car finance brokerage that has seen significant growth over the past three years. Our client is making substantial investments in technology to ensure a seamless experience for dealers and customers alike. With a current team of 16 dedicated individuals, they are poised for expansion and driven by a strong passion for their field. Job Description: Our client is looking for an experienced Car Finance Business Development Manager to manage and develop their current dealer network. The working territory covers the entire nation, presenting a tremendous opportunity for growth! Our client engages with customers primarily through partner car dealerships. This role involves visiting to establish new business relationships and nurture existing dealer partnerships, positioning our client as the preferred vehicle finance option. This role offers an exciting opportunity for a candidate who excels in dynamic environments and possesses a strong ability to forge relationships with key decision-makers. Each day in the motor industry is unique because of its incredible variety. In this role, you'll have the opportunity to meet with businesses that offer everything from everyday cars and vans to supercars, caravans, and motorhomes. The ideal candidate should be proactive and organised, with strong relationship-building abilities and a commitment to achieving success and delivering results. This position involves working Monday to Friday, with four days spent in the field each week (WFH on Mondays). Occasional travel to the HQ is required every quarter. A background in the motor trade would be beneficial. If you feel you have the right experience and you would like to pursue this opportunity, please apply. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Business Development Manager

Northumberland

Business Development Manager (Field Based) Package: £30k-£40k basic salary plus car allowance Location: England I am representing a rapidly expanding car finance brokerage that has seen significant growth over the past three years. Our client is making substantial investments in technology to ensure a seamless experience for dealers and customers alike. With a current team of 16 dedicated individuals, they are poised for expansion and driven by a strong passion for their field. Our client is looking for an experienced Car Finance Business Development Manager to manage and develop their current dealer network. The working territory covers the entire nation, presenting a tremendous opportunity for growth! Our client engages with customers primarily through partner car dealerships. This role involves visiting to establish new business relationships and nurture existing dealer partnerships, positioning our client as the preferred vehicle finance option. This role offers an exciting opportunity for a candidate who excels in dynamic environments and possesses a strong ability to forge relationships with key decision-makers. Each day in the motor industry is unique because of its incredible variety. In this role, you'll have the opportunity to meet with businesses that offer everything from everyday cars and vans to supercars, caravans, and motorhomes. The ideal candidate should be proactive and organised, with strong relationship-building abilities and a commitment to achieving success and delivering results. This position involves working Monday to Friday, with four days spent in the field each week (WFH on Mondays). Occasional travel to the HQ is required every quarter. A background in the motor trade would be beneficial. If you feel you have the right experience and you would like to pursue this opportunity, please apply. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Business Development Manager

England

Business Development Manager (Field Based) Package: £30k-£40k basic salary plus car allowance Location: England I am representing a rapidly expanding car finance brokerage that has seen significant growth over the past three years. Our client is making substantial investments in technology to ensure a seamless experience for dealers and customers alike. With a current team of 16 dedicated individuals, they are poised for expansion and driven by a strong passion for their field. Job Description: Our client is looking for an experienced Car Finance Business Development Manager to manage and develop their current dealer network. The working territory covers the entire nation, presenting a tremendous opportunity for growth! Our client engages with customers primarily through partner car dealerships. This role involves visiting to establish new business relationships and nurture existing dealer partnerships, positioning our client as the preferred vehicle finance option. This role offers an exciting opportunity for a candidate who excels in dynamic environments and possesses a strong ability to forge relationships with key decision-makers. Each day in the motor industry is unique because of its incredible variety. In this role, you'll have the opportunity to meet with businesses that offer everything from everyday cars and vans to supercars, caravans, and motorhomes. The ideal candidate should be proactive and organised, with strong relationship-building abilities and a commitment to achieving success and delivering results. This position involves working Monday to Friday, with four days spent in the field each week (WFH on Mondays). Occasional travel to the HQ is required every quarter. A background in the motor trade would be beneficial. If you feel you have the right experience and you would like to pursue this opportunity, please apply. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Business Development Manager (Motor Trade)

Chelmsford

Business Development Manager (Field Based) Package: £30k-£40k basic salary plus car allowance Location: South East, England I am representing a rapidly expanding car finance brokerage that has seen significant growth over the past three years. Our client is making substantial investments in technology to ensure a seamless experience for dealers and customers alike. With a current team of 16 dedicated individuals, they are poised for expansion and driven by a strong passion for their field. Job Description: Our client is looking for an experienced Car Finance Business Development Manager to manage and develop their current dealer network. The working territory covers the South of England, presenting a tremendous opportunity for growth! Our client engages with customers primarily through partner car dealerships. This role involves visiting to establish new business relationships and nurture existing dealer partnerships, positioning our client as the preferred vehicle finance option. This role offers an exciting opportunity for a candidate who excels in dynamic environments and possesses a strong ability to forge relationships with key decision-makers. Each day in the motor industry is unique because of its incredible variety. In this role, you'll have the opportunity to meet with businesses that offer everything from everyday cars and vans to supercars, caravans, and motorhomes. The ideal candidate should be proactive and organised, with strong relationship-building abilities and a commitment to achieving success and delivering results. This position involves working Monday to Friday, with four days spent in the field each week (WFH on Mondays). Occasional travel to the HQ is required every quarter. A background in the motor trade would be beneficial. If you feel you have the right experience and you would like to pursue this opportunity, please apply Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Field Service Engineer - Rotating Equipment

Birmingham

NMS Recruit are seeking experienced Field Service Engineers to join a world leader in fluid engineering and chemical processing solutions. You will be carrying out planned and emergency service activities on a variety of rotating equipment. Responsibilities Strip, inspect and rebuild a variety of equpiment including Pumps, Mixers, Compressors, Gearboxes within different sectors and by different OEM's machinery. Able to follow pre-established work scopes or using own judgement in situations where no work scope could be defined. Work to prescribed clearances/tolerances as dictated by the manufacturer's specifications or engineering practice. Taking on responsibility for writing work procedures when required Carry out point of work safety assessments Ensure all documentation is available to complete planned activities including RAMS and COSHH assessments. Complete quality documentation Site activities may include working and supervising customer supplied support personnel, and at times you may be asked to act as a team lead. Complete reports on job completion. Experience 3+ years experience of rotating equipemnt Engineering Apprenticeship or Equivalent Experience of assembly, operation and testing of pumps and associated equipment Experience of installation and commissioning activity within a contracting environment Supervisory experience Good computer skills Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Workshop Engineer

Bristol

NMS Recruit are seeking a Workshop Engineer with experience in rotating equipment. You will be carrying out mechanical fitting duties in a workshop environment and will also be required to attend sites on occasions. Responsibilities Repairs to AC & DC motors, pumps and gearboxes. Generator repairs and overhauls Carry out duties with a high level of detail Ensure you adhere to Health and Safety responsibilities at all times, including following all appropriate procedures and using the appropriate protective equipment Ensure that risks and hazards in activities undertaken in the role are acknowledged and conducted in accordance with processes, procedure and measures in place to mitigate risks Be familiar with environmental aspects of activities undertaken in the role and the procedures and processes underpinning. Ensure that the work area is kept clean and tidy in accordance with company initiatives such as LEAN and in accordance with health and safety requirements. Manual handling techniques must be adhered to. Experience A solid technical background in electro/mechanical engineering is essential A strong knowledge of condition monitoring would be advantageous Overhead crane operating training Forklift truck license would be advantageous Analytical and problem-solving skills A valid driving licence is required Ability to deal with customers when on site Benefits Salary up to £35,500 Overtime Bonus Pension 33 days holidays Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Customer Project Coordinator

Warrington

NMS Recruit are seeking a Customer Project Coordinator for a thriving telecoms business. You will be reporting to the Project Delivery Lead, being responsible for managing all project deliverables across the company's product set. In addition to the day-to-day management of fibre orders you will be responsible for creating and updating project documentation and driving project reviews. With support you will take the project from point of sale through to planning and delivery, adapting processes where appropriate to meet the clients' complex needs. You will be expected to be flexible in your approach and willing to present your ideas both internally and externally, challenging stakeholders to keep the project on track with consideration for time, cost, quality, scope and risk. Responsibilities • Being the primary point of contact for key clients. • Managing day to day order delivery for ethernet and related products. • Attending client meetings, reviews and workshops, taking ownership of process amendments and governance, making judgement calls and raising escalations if necessary. • Maintaining project documentation to a high standard, tracking risks, assumptions, issues and dependencies. • Assist the project delivery lead in planning the project delivery and compiling project initiation documentation in line with customer requirements. • Maintaining good working relationships with preferred suppliers and partners, ensuring the project is kept within agreed commercial tolerance. • Provide support on client escalations as required across the entire delivery portfolio as required. • Providing a support service to the service desk during any major service outage. • Handling the inbound/outbound calls and emails, updating systems accordingly. Qualifications & Training Desirable • PRINCE2 foundation Experience & Knowledge Essential: • 2 years' experience with fibre delivery • Experience managing risks and issues across multi-site projects Desirable: • Experience dealing with contractors directly. • Experience communicating with senior stakeholders. Skills/Abilities & Relevant Competencies Essential • Analysis, organisation, and planning skills • Excellent communication skills (written and verbal) • Self-motivated and driven to meet service objectives and targets. • Enthusiastic and highly motivated with an eye for detail • Able to liaise and interact effectively with management, technical teams, and customers. • Ability to listen, empathise and gain customer confidence. • Flexible approach and able to manage varying workload. • Willingness to stand up and present your ideas. Benefits • Up to £26,000 DOE • 25 days holiday plus bank holidays • Birthday off • Death in service x 2 salary • Pension • Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Field Sales Executive

Edinburgh

Our client is on an exciting journey to revolutionise broadband for homes and businesses in rural towns and villages across the North & Scotland. Due to continued success and network build we are now seeking a number of Field Sales Executives to join this rapidly expanding business . The Role • You will effectively manage and organise your time to maximise customer contact. • You'll be an enthusiastic brand/product ambassador and educator. Building a positive reputation and increased profile. • You'll undertake door to door sales, effectively identifying and closing sales opportunities as handed over by your manager. • You'll attended community events - networking, building pipelines and signing customers to a broadband service. • You will feed back to your team your findings in the field and offering ideas and solutions to ensure we achieve ongoing success. • You will optimise customer referrals and endorsements to increase connections to the network. What will you bring to the role We're looking for an astute, confident, polite, positive, disciplined and driven professional who is adapted at selling door-to-door in telecoms, utilities or similar. You'll use your previous experience as a highly successful Sales Executive to help us grow customer connections. Benefits Starting base salary of £24,000 - Increasing after probation OTE £48k- Uncapped Company car + fuel card No weekends Private medical Increased pension contribution Home / regional based Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Billing & Credit Control Assistant

Urmston

A fabulous opportunity has arisen for a Billing and Credit Control Assistant to join this global business based at Trafford Park, Manchester. This is a new role for the company and you will head up the billing and credit control function for their UK site. Your main responsibilities will be: Maintain and update changes in the contract management system. Timely invoicing of sales orders of assigned customers/regions. Flag deviations from the company billing matrix to reduce & control exceptions in the billing process. Investigate & follow up on customer queries/complaints about invoices. Act as an advisor for all Billing / Order-to-cash activities. Open to work on continuous improvements in the billing process. Prepare ad hoc overviews on billing for the Customer Services Manager and Business Manager. Ensure proper filing of customer communication & correspondence for audit purposes. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum. High volume of calls and emails chasing from debtors. Liaise with the Customer Services Manager and Business Manager regarding overdue/disputed accounts. Disputes review every week with escalation to Customer Services Manager and Business Manager as appropriate. Dealing with accounts that have gone into liquidation including liaising with administrators. Assessment of creditworthiness of potential and existing customers including determining credit limits and payment terms. Report monthly to the Customer Services Manager and Business Manager about the status of creditors. This is a permanent role with a salary of £30,000 on offer, plus bonus, 25 days holiday and great long term career opportunities. Hours of work are Monday to Friday 8am-5pm Applications are accepted from candidates looking for a full time role or 30 hours a week. Initially this will be an office based role with a few to hybrid working once fully established in the role. To be suitable for the role you will have: A professional qualification in finance as well as a good level of education. Minimum 2 years' experience working within a similar role. Skilled in Microsoft Office with advanced Excel skills. Experience in Billing & Credit Control systems is essential. Excellent written and verbal communication skills. Email your CV today to be considered for this great opportunity - if you do not hear from us within 5 working days please assume you have been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Part Time Surveillance Officer

Merseyside

A Surveillance Officer working part time is required for this market leading property and people protection company based in Bromborough. You will be based within a control room environment and your role will involve intercepting threats to the sites they monitor, working at the forefront of the company to protect customers assets. You will collaborate closely with emergency services to deliver emergency interventions during live incidents. Hours of work are Monday to Friday 9.00am-2.00pm or 10.00am-2.00pm This role is offered on a 6 month contract. This role offers a pay rate of £12.31per hour paid weekly. You will be on a temporary contract for 8-12 weeks and once transferred over you will receive an excellent package including life insurance, sick pay, personal accident insurance, pension, excellent holidays, employee assistance programme and onsite Mental Health Champions, Perkz and free car parking with good career progression. To be suitable for this role you will have excellent communication skills, a problem solving attitude and strong IT skills. Knowledge of the security industry is preferred but not essential - candidates from retail, hospitality and the care industry will also be considered. It is essential you are able to provide 5 years worth of checkable work history and pass a DBS check. Email your CV today to be considered for this great opportunity - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Days Surveillance Officer

Merseyside

A Surveillance Officer working days is required for this market leading property and people protection company based in Bromborough. You will be based within a control room environment and your role will involve intercepting threats to the sites they monitor, working at the forefront of the company to protect customers assets. You will collaborate closely with emergency services to deliver emergency interventions during live incidents. The working pattern for this role is 4 on 4 off day shifts 7am-7pm. This is a temporary to permanent opportunity starting immediately. This role offers a pay rate of £12.31per hour - paid weekly. Once permanent you will receive an excellent package including life insurance, sick pay, personal accident insurance, pension, excellent holidays, employee assistance programme and onsite Mental Health Champions, Perkz and free car parking with good career progression. To be suitable for this role you will have excellent communication skills, a problem solving attitude and strong IT skills. Knowledge of the security industry is preferred but not essential - candidates from retail, hospitality and the care industry will also be considered. It is essential you are able to provide 5 years worth of checkable work history and pass a DBS check. Email your CV today to be considered for this great opportunity - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Nights Surveillance Officer

Merseyside

A Surveillance Officer working nights is required for this market leading property and people protection company based in Bromborough. You will be based within a control room environment and your role will involve intercepting threats to the sites they monitor, working at the forefront of the company to protect customers assets. You will collaborate closely with emergency services to deliver emergency interventions during live incidents. The working pattern for this role is 4 on 4 off day shifts 7pm-7am. This is a temporary to permanent opportunity starting immediately. This role offers a pay rate of £12.81per hour paid weekly. Once permanent you will receive an excellent package including life insurance, sick pay, personal accident insurance, pension, excellent holidays, employee assistance programme and onsite Mental Health Champions, Perkz and free car parking with good career progression. To be suitable for this role you will have excellent communication skills, a problem solving attitude and strong IT skills. Knowledge of the security industry is preferred but not essential - candidates from retail, hospitality and the care industry will also be considered. It is essential you are able to provide 5 years worth of checkable work history and pass a DBS check. Email your CV today to be considered for this great opportunity - if you do not hear from us within 5 working days, please assume you have not been successful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Service Relationship Manager

London

NMS Recruit are seeking an experienced enthusiastic Service Relationship Manager to join a thriving telecoms business. Reporting to the Head of Service Management and Transformation You will be the first point of call for partners that need additional support from the business and will be responsible for building and nurturing relationships to keep partners on the happy path. The role will involve conducting service reviews building get-well plans where appropriate and being the face of the operations team. The role is not just partner facing, you will also take the lead driving service improvement with suppliers and contractors to improve delivery lead times and keep us delivering service faster than competitors. A successful Service Relationship Manager will have experience across Customer Service, Customer Support or Sales in the telecommunications industry, with a strong advantage for those from a network provider background. Responsibilities Working with internal and external stakeholders to facilitate and take the lead in identifying operational service improvements. Leading partner service reviews and supporting account managers in the field. Driving continual service improvement and the creation and implementation of get-well plans where appropriate. Act as a customer advocate and a strong voice of the customer internally. Work collaboratively with Account managers and Operations leads to build relationships with key internal stakeholders and to drive customer growth. Act as an escalation point for the customer. Where required, provide feedback and input into the Service Delivery and support management team to improve processes across the operations function. Drive performance with suppliers and contractors. Essential Experience Experience improving service and relationships across a large portfolio of clients. Knowledge of telecommunications products with a focus on ethernet access and FTTP Experience in a similar role ideally within Telecommunications. Experience delivering first class customer service. Operational Background Able to change, adapt quickly. Experience managing suppliers/contract agreements. Ability to present to senior stakeholders internal and external. Ability to create, maintain and present service improvement documentation. The role will involve regular travel throughout the UK to visit our partners and attend conferences and events. Desirable Experience Experience working with internet service providers both UK and International In-depth knowledge of fibre delivery Excellent presentation skills Benefits Salary up to £60,000 DOE 25 days holiday plus bank holidays Birthday off Pension Volunteering day Death in Service Bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Provisioning Manager

Warrington

NMS Recruit are seeking an experienced energetic Provisioning Manager to join a thriving telecoms business. This is a senior role in a growing business with a key spotlight on the delivery to time, cost and quality. The Provisioning Manager will be a high energy motivated leader and will be required to be present and visible to drive team culture and positivity to the business and through their team of Team Leaders and Provisioning Agents. This role is critical in leading, guiding, and enhancing the team's capabilities to deliver the network deliveries throughout the end to end journey. Based in the North West the role will serve a large variety of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies to meet or exceed targets. Provide weekly and monthly updates against the KPIs working across other data and insights teams to ensure one truth on data and forecast of improvements. Conduct regular review meetings with Managers to discuss performance with their teams, set goals, and identify any support or resources needed to perform their roles effectively. Address any issues that affect team performance promptly and efficiently. Escalation and Critical Issue Resolution: Act as the Senior point of contact for high-level escalations and complex customer issue resolutions - dealing at Senior Leadership levels in with Customers. Collaborate with other department leaders (such as Sales, Field Operations, and Network Teams) to enhance service delivery and resolve critical issues. Customer First: Drive and engage the teams towards the KPI to create excellent customer service. Attend and be an active part of Customer Service review face to face meetings, calls and adhoc Service discussions. Create an engaging change story on the improvement journey that the team have been through, what is to come and how that will result in a great customer experience. Quality Assurance and Process Improvement: Implement and monitor quality assurance measures to ensure that customer service exceeds expectations and adheres to industry standards. Continuously assess and improve operational processes and systems to enhance efficiency, reduce costs, and improve service delivery. Stakeholder Management: Build strong relationships with internal and external stakeholders at all levels but upto SLT / CEO level to improve service delivery processes and customer satisfaction. Coordinate with third-party service providers and partners to ensure they are aligned with ITS standards and customer expectations. Represent the team and company in meetings, providing updates and feedback on team performance and customer satisfaction. Compliance and Risk Management: Ensure compliance with legal and regulatory requirements. Identify and mitigate risks related to call centre operations. Experience At least 5 years of relevant experience in a leadership role within customer service or operations in the telecommunications sector. Proven Leadership - Strong leadership skills with the ability to manage and motivate a team of 30 plus and managing managers, effectively against Key Performance Indicators including but not limited to Customer Satisfaction, Inbound and Outbound service levels (email and call handling). Enthusiastic and highly motivated with high energy and motivational skills. Experience in motivating diverse teams and creating high energy to deliver great customer experience. Ability to manage a changing environment and adapt leadership methods to meet new challenges. Customer-focused with experience of dealing with customer plans and issues up to Senior Leadership team level. A background in telecommunications with experience in delivering networking products to partners or direct customers. Proficient in call centre technology, including CRM software and telephony systems. Strong analytical and problem-solving skills, with the capability to manage complex customer cases and escalations. Strong capability working with process improvement, training and process communication. Experience managing offshore teams including the offshoring of activity is desirable. Technical connection knowledge of customer journey in the delivery of telecoms networks is desirable which may include planning, civils, cabling, splicing, testing. Self-motivated and driven to meet service objectives and targets. Benefits Salary up to £60,000 DOE 25 days holiday plus bank holidays Birthday off Pension Volunteering day Death in Service Bonus Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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Contracts Manager

Cumbria

NMS Recruit are seeking an experience Contract Manager for a well established business who offer fully integrated end to end design, plan and build solutions. Reporting to the Managing Director, this role is responsible for managing the effective and efficient delivery of a Cumbria contract, taking full responsibility for all personnel working on that contract, and delivering services to the required SLA. Developing strong commercial relationships to expand the offer locally. Responsibilities Taking responsibility for the entire contract, personnel working on that contract and the delivery of the services provided. Ensuring that the health, safety, and wellbeing of all personnel is kept as the top priority and that all jobs are completed in line with H&S requirements. Negotiating contracts with suppliers and subcontractors. Planning work and organising labour in line with service requirements and to ensure that all work is being complete on time and within budget. Identifying ways to increase efficiency and improve productivity within onsite teams. Corresponding with external stakeholders to document all activities. Compiling and delivering presentations to clients and suppliers. Collecting and collating data for forecasting and planning purposes. Lead and motivate project teams ensuring that policies and procedures are consistently applied throughout each area. Ensure that all work is compliance in line with contractual obligations, industry, and the company's high standards. Ensure that client updates and communication are timely and accurate, and that accounting is transparent throughout the contract. Review facility management staff qualifications and competencies to ensure capable service delivery; interview candidates, advocate career development and apprentice programs, whilst supporting succession planning on promoting strong and diverse FM teams. Conduct and attend client meetings and interviews and operational plans. Create and review FM best practices; contribute to team efforts to continuously improve processes, standards, and technology. Raising and following up non-conformance reports, to ensure that any actions identified, pursued, and resolved. Maintain and build up a good working relationship with internal and external stakeholders including customers, colleagues, public, suppliers, and senior management teams. Experience 10+ years' experience within a related FM and cyclical works management environment, managing a range of stakeholders, and delivering quality services. Experience of works management and CAFM systems. A methodical and rigorous approach to achieving tasks and objectives. Entrepreneurial and pro-active - strong drive and keen business mind. Excellent communication, contract management, negotiation, and people management skills. A strong orientation towards quality, safety, and continuous improvement. The ability to prioritise work, work well under pressure, meet deadlines, and manage business expectations. IT Literate and competent in MS applications, i.e., Word, Excel, PowerPoint, and Teams. Qualifications NEBOSH General Certificate is desirable. IWFM/IOSH Membership essential. HND or foundation degree in construction, facilities management, business studies or management would be advantageous. Enhanced DBS clearance essential Benefits Competitive salary 25 days holiday plus bank holidays £6,000 Car Allowance Employee Bonus Scheme Healthcare Cashback Plan Employee Assistance Programme Company Contribution Pension Scheme Parental Leave and Pay Employee Reward and Recognition Learning and Development Opportunities Gym & Retail Discounts Life Assurance Benefit Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Apply now

Commercial Mortgage Broker

Chester

Commercial Mortgage Broker Salary: £35k-£50k + uncapped commissions + benefits + career development Location: Remote,Hybrid or Office Based (Chester) Our client, a thriving commercial finance brokerage, seeks an accomplished Mortgage Broker to join their esteemed and vibrant team. Your role is pivotal in furthering our client's current status as a leading finance provider, collaborating with the existing team. As a key member, your responsibilities will focus on: The Commercial Mortgage Broker will provide specialist advice on commercial finance products; including commercial mortgages, bridging finance, development, and mezzanine finance to new and existing clients: • Maximise cross selling opportunities. • Responding to inbound enquiries and self-generate sales opportunities to develop a strong sales pipeline. • Ensure service levels and compliance standards are in line with both company and industry guidelines and regulations. • Place cases with a panel of lenders and work alongside a dedicated sales support colleague to process the transaction through to completion. • Maintain an ongoing comprehensive understanding of the non-regulated finance area. • Network externally to support the company brand and develop further referral avenues. • Develop relationships with our lending panel. Requirements: • Proven ability in the broker/intermediary sector (minimum 2 years). • Excellent level of technical knowledge, especially in the Real Estate & Construction sectors. • High level of compliance to industry principles and procedures. • Strong ability to build and maintain a client base. • Organised, motivated and energetic with the ability to prioritise workload with a focus on client service. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Apply now

NMS Media

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Growth surge for NMS Recruit’s Telecoms Sales Division

​RAPID expansion of the UK Telecoms industry is powering up specialist recruiters NMS Recruit to a predicted year of significant growth.Already in pole position for high-speed delivery of vital jobs in the sector, focus is now on filling a nationwide need for sales roles, largely due to further massive movement in the provision of full-fibre broadband and its impact on the economy and the environmentTo service this huge client demand, NMS Recruit has embarked on its own expansion path for its Sales Division, based at the company’s Wirral headquarters of Burton Manor.Already, the Sales team has doubled in size over the past 12 months and, headed by Divisional Manager specialist Alex Drury, the business is expecting this move will greatly contribute to its turnover tripling within the coming year. Operations Director Lisa Carew explained: “Ongoing plans for new installations of full-fibre networks and high-speed cable broadband throughout the UK - and operators’ commercial recruitment campaigns - have taken us to high levels of activity. “We’re in a situation where the Telecoms industry climate is constantly changing, opening up more doors of opportunity for employment. In recent years, we’ve experienced a huge boost to the UK jobs market with new installations of full-fibre networks and high-speed cable broadband - but now we’re looking at even greater real growth in the sector over the next three years.“There’s already been a whole stream of job openings, from roles for engineers, planners and surveyors to project and operational managers, technical co-ordinators and office support staff. However, the greatest impact on our business at the moment is through our Telecoms Sales Division as we work in partnership with Internet Service Providers,  IT specialists and Managed Service Providers to fill their increasing number of vacancies.”NMS Recruit took a forward leap in activity in the early post-Covid years when investment in broadband connectivity spurred jobs growth due to nationwide working from home arrangements, greater focus on supply to rural and hard-to-reach areas and a boom in TV streaming.Lisa added: “As a result, since 2020 we have seen year-on-year growth, each period from then onwards seeing our turnover tripling. Already, 2023 figures for the half-year are extremely positive and likely to show even greater significant growth by the year end.”The latest additions to Alex’s team in the Sales Division are Recruitment Consultants Jayden Crimp, Danny Mongan and Louis Frost.Alex said: “Jayden, Danny and Louis have become vital members of our expanding division at NMS as our focus is firmly fixed on the growing demand for sales roles in the Telecoms and IT industry.“We are operating in a fast-moving environment that’s constantly changing and advancing. Full-fibre development is helping to resolve issues of slow internet speed and greater productivity for a remote workforce still operational post-Covid and whose former reliance on work travel - many of them living in remote, rural areas - has actually begun to reduce carbon emissions.“The delivery of the right people to fill Sales roles is therefore crucial to the successful operation of clients such as Internet Service Providers, many of the smaller ones now beginning to take a bigger share of the marketplace.”

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Russell Taylor Group unveils new Training Academy

RUSSELL Taylor Group has begun a major new initiative to equip its workforce with the skills to strengthen the economy.Now with its own Training Academy, the company is expanding its “home-grown” talent focus to train, develop and up-skill its recruitment teams - from apprentices just joining the business to existing staff on a route to senior management roles.Among delegates on the first programme are 10 new trainees recently taken on by Burton Manor-headquartered Russell Taylor Group, its Wirral-based subsidiaries Recruit Right and NMS Recruit and Perpetual Partnerships, based in Knutsford.The intensive course, running from now until November, is being held at Burton Manor and led by Russell Taylor Group’s training partner Andy Cain, a recruitment specialist with industry experience spanning more than 25 years.Company chairman Peter Russell said: “A workplace strategy of training and developing our own home-grown talent to become the white-collar workforce of the future has been at the forefront of our operations since business start-up 17 years ago. In this period, we’ve supported more than 50 apprentices, many of whom have stayed with us to become key players and senior managers.“However, the new Training Academy has taken our focus to the next level as we plan another ambitious expansion pathway for the business. By further investing in talent and training, we recognise that our people are our most important asset. They belong to the future of our business - as we continue to grow so do they.“And for employers working with us to recruit labour, it means we can open up greater doors of opportunity to provide them with the right workforce with the right skills to make their businesses flourish.”The Russell Taylor Group Training Academy will take recruiters through a programme of workshops covering marketplace activity and its current challenges, sales techniques, negotiation, developing client relationships, regulatory compliance and, finally, leading them to a detailed presentation to their managers.Andy Cain, pictured with some of the trainees, said: “The course is intensive, as it needs to be in an industry like recruitment which is fiercely competitive. “The world of work has changed virtually beyond recognition over the past few years so it’s vital that recruiters are equipped with the knowledge and training to perfectly match employers’ current needs with the skills of those seeking work.“The academy workshops are all about success – for Russell Taylor Group and its workforce and for the impact they will have on business’ future hiring processes.”Russell Taylor Group managing director Rob Kurton added: “Having an expertly-trained team of recruiters has never been more important than now.“As a business, we have come through a challenging couple of years in all our operational sectors of recruitment – from technical, engineering and construction through telecoms, energy and sales to industrial and commercial – and forecasts for this year and onwards are looking good.“However, we have a situation nationally where skilled job-seekers are in charge of the labour market and likely to stay that way for the foreseeable future. The Training Academy will now see our recruiters uniquely placed to make successful inroads into plugging some of these skills gaps as we all work to rebuild the UK economy.”

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The Talent Tent for girls who want to aim high

RECRUITMENT specialists from Russell Taylor Group and NMS Recruit have been encouraging girls to aim high for their job goals as they joined Merseyside Police for the first Leasowe United Community Day on Wirral. Led by group chairman Peter Russell, they also partnered up with local training providers and community groups to introduce young women living on the Leasowe estate to life-changing opportunities and inspire them to take their first career steps. The community day, held at Leasowe Recreation Centre, had evolved from work by Constable Alison Inman and Constable Claire Ryan, from the force’s Wirral Community Team, and aimed at creating safer communities and greater opportunities for the estate’s young people. Top sporting action also formed part of the Leasowe United project as around 150 young sportswomen, aged between 12 and 17 from all over Wirral, competed in an all-female football tournament, designed to build their confidence and realise their potential both on and off the pitch.  Operating from the ground’s Talent Tent, Peter and his team - group HR manager Jennifer Scott, Manufacturing Division manager Kelly Newell, Hannah Williams, who runs Scientific Division’s Certification Desk, Isaac Hayes, a former apprentice and now labour co-ordinator, along with Zoe Beard, business support co-ordinator with Russell Taylor Group subsidiary NMS Recruit - gave valuable one-to-one advice to the girls to help set them on the road to further education, apprenticeships and employment. Peter said: “It was an amazing day and a delight to see so many girls showing their competitive spirit and really giving their all to a full day of high-action football. “With our support team of coaches, inspirational achievers and employment recruiters, our role there was to help channel the girls’ energy and skills into the next important stage of their lives - the development of their careers. “Hopefully, we helped to kick-start employment goals and make a difference to the future of these young people.” Merseyside Police Chief Constable Serena Kennedy added: “Merseyside Police are committed to working with our partners and communities and Leasowe United is a great example of what can be achieved when working together. “Initiatives like this that offer our young people an opportunity to bring all their potential to the fore are so important. I hope this inspires them to embrace new challenges and to take the steps to further education or into the world of work.” Russell Taylor Group, main sponsor of Leasowe United, was joined in the Talent Tent by its professional partners Willaston Physio, who provided a physiotherapy service throughout the day for the young players, while The Hive Youth Zone, also supported by the business, had qualified youth workers on hand to give advice about a full range of issues affecting young people to raise their aspirations and confidence.    

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Distance no object as NMS bridges 8,000-mile recruitment gap

THE perfect job may have been more than 8,000 miles away – but distance was no object for NMS Recruit achieving Shannon Gray’s dream of a new start for her family by working in the UK’s booming Telecoms fibre industry. Within only a matter of days of making the decision to find employment here, Shannon was planning a life-changing move to Manchester from their home in South Africa. A chance CV posted online, picked up inside an hour by NMS principal consultant Rachel Powell (pictured, left, with Shannon), an internet interview date the following day – and Shannon had a job offer two days later. Now settled and happy in her role as a Fibre Planner with network provider Freedom Fibre at their headquarters in Irlam, she said: “Starting this job has been an absolute dream come true. “Although I am still battling with the emotional roller-coaster of moving so far away, being here is like a home from home. “At first I was shocked as it all happened really fast but, at the same time, I was so excited. Rachel has literally helped me and my family achieve our dream of coming to the UK.” Shannon’s career in fibre planning and design began five years ago. She started out, she says, knowing absolutely nothing about the growing industry in South Africa but “fell completely in love with it”. However, she and her husband both agreed to pursue a life in the UK for themselves and their young son – but where to start? She explained: “I decided to take a chance on sending out my CV to companies in the UK Telecoms industry. I saw a position for a Senior Fibre Planner and, although I didn’t have the years’ experience required, I thought I would give it a go and emailed it. “This is where my journey began. Rachel responded within an hour, asking if we could have an online Teams meeting – she liked my CV, she said, and there could be some other opportunities I could apply for. I was so happy.  “Rachel decided to take a chance on sending my CV to Freedom Fibre and the very next day I was given an interview date. Two days later I had got the job.  “Accepting it was a difficult decision to make but we realised this was our opportunity to have a better life, especially for our son. I had to make the journey here by myself - probably the hardest thing I’ve ever had to do.  “Leaving them both behind wasn’t easy but knowing I was being helped by Rachel, as well as starting work for an amazing company, helped ease the process. From the very beginning, she was an absolute blessing. She was so hands-on, explained everything and kept me in the loop all the time. I couldn’t have asked for a better person to have helped me land this position.  “Professionalism isn’t even a word I can use to describe her way of working as she is way more than that - I have made a really good friend as well!” Lisa Carew, Operations Director at NMS Recruit, added: “The rapidly-moving digital world in which we operate means we can now fast-track employers and job-seekers into employment. “Going the extra mile – in this case more than 8,000 of them – and setting Shannon and her family on the road to a new life has been a very rewarding experience for Rachel and the team here at NMS “However, creating that perfect fit for Freedom Fibre and Shannon was more than a job-matching exercise. It was a unique challenge and one where Rachel’s people skills and precise knowledge of the Telecoms market brought such a speedy, successful result for everyone.” Four months into her role at Freedom Fibre, Shannon looks back on the vital support she’s had from her employers, from the HR team who helped ease her in to a new life so far away from home – both from a workplace and personal perspective – to her friendly and helpful colleagues. She said: “I work with an amazing team and we have gelled well together. I absolutely love what I do and working for a company like this is beyond what I could have ever have hoped for. “Words can’t describe how grateful I am for everyone taking the chance on me. It has been such an adventure.” Praising Shannon for her life-changing actions, Keith Vicary, Head of Fibre Design at Freedom Fibre, said: “Overcoming the extremely difficult circumstances and the emotional roller-coaster of experiences to make a new start here - especially during those early days - is testament to Shannon’s character, her desire to succeed and total commitment to providing a new and more stable life for her family. She has come through with flying colours. “Shannon has quickly become an integral and reliable part of our design team and her bubbly personality is infectious. She’s a real asset to Freedom Fibre and a role model for others with similar ambitions. “She’s also proof that women, in this male-dominated industry, do have a rightful and valued place alongside their male colleagues.”