We're delighted to be representing a long-established and highly respected business within the automotive sector, who is looking to recruit an experienced Parts Advisor to join their friendly and professional team at a busy branch in Stevenage. The company has built a strong reputation for delivering high-quality products and outstanding customer service across its specialist market.

This is an excellent opportunity for someone with parts experience who enjoys working in a fast-paced environment, supporting both customers and technicians with their parts enquiries. The successful candidate will play a key role in ensuring orders are processed efficiently while maintaining a high standard of customer service both in person and over the phone.

Your Responsibilities

• Assist customers and technicians with parts enquiries both face-to-face and over the phone
• Process and dispatch customer parts orders accurately and efficiently
• Provide excellent customer service at all times
• Maintain a good understanding of the products and services offered by the business
• Handle payments including cash and card transactions
• Support the wider parts and retail team with day-to-day operational tasks
• Work collaboratively with colleagues to ensure smooth branch operations

The Requirements

• Previous experience working as a Parts Advisor or within a similar parts environment
• Knowledge of automotive, construction or agricultural parts would be advantageous
• Strong communication skills and the ability to deal professionally with customers
• Comfortable working in a busy, customer-facing environment
• Ability to work both independently and as part of a team
• A proactive approach with the ability to use initiative
• Well-presented with a professional manner

If you are an experienced Parts professional looking to join a well-established organisation offering long-term stability and a supportive team environment, we would love to hear from you! Please apply with your CV or contact Rob on 07790827783 for further details.


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