A fantastic opportunity has arisen to join this leading Financial Services business based in the heart of Chester.

As Collections and Litigation Officer you will:

• Provide assistance for cases under litigation
• Interaction with solicitors and legal team to ensure cases are progressed in a proactive manner
• Ensure all appropriate searches are undertaken to prepare an account for litigation
• Set up long term payment arrangements where this is the optimal outcome for the business
• Collecting customer payments, which includes conducting regular comprehensive reviews
• Proactive movement of non-adhered arrangements to litigation.
• Collection of the company's arrears cases
• Corresponding by phone, email and letter to external customers and stakeholders
• Negotiating settlements in line with settlement policy where this provides the optimal outcome for the business

This is a permanent role and offers a basic salary of £26,000 - £30,000 per annum plus an outstanding list of benefits.

To be suitable for this role you will have:

• Knowledge and experience of working in a collection's role
• Good all-round collections skills dealing with cases from inception of arrears to recovery of bad debts
• Experience of county court and high court debt recovery procedures including bankruptcy and insolvency matters
• Excellent communication skills in all forms; confident telephone manner and excellent customer service skills
• Strong negotiation skills, ability to make commercially aware decisions when dealing with arrears cases, agents, solicitors and third parties

Email your CV today to be considered for this great role - if you do not hear from us within 10 working days, please assume you have not been successful.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p : / / w w w . n m s r e c r u i t . c o m / p r i v a c y - p o l i c i e s on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on a d m i n @ n m s r e c r u i t . c o m